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PlayVox VS WorkTime Cloud

Compare PlayVox VS WorkTime Cloud and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

WorkTime Cloud logo WorkTime Cloud

Web-based Employee & Computer Monitoring Service. For 1- 15,000+ Employees. FREE for Small bussineses. We Take Care of Your Data. No Need to Be an IT Pro
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

  • WorkTime Cloud Landing page
    Landing page //
    2023-08-28

PlayVox videos

+ Add

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

WorkTime Cloud videos

+ Add

WorkTime

Category Popularity

0-100% (relative to PlayVox and WorkTime Cloud)

PlayVox

WorkTime Cloud

Communication
89 89%
Communication
11% 11
Work Management
75 75%
Work Management
25% 25
Business & Commerce
100 100%
Business & Commerce
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare PlayVox and WorkTime Cloud

PlayVox Reviews

We have no reviews of PlayVox yet.
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WorkTime Cloud Reviews

  1. Employee monitoring

    WorkTime is an effective monitoring solution.

What are some alternatives?

When comparing PlayVox and WorkTime Cloud, you can also consider the following products

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

West Cloud Contact Pro - West Cloud Contact Pro is a fully blended inbound, outbound and multichannel contact center.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

CyBlock - CyBlock, Secure Employee Web Filtering and Monitoring Suite. Comprehensive user reporting, control bandwidth, and Threat Protection.

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

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