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SquareSpace VS Usersnap

Compare SquareSpace VS Usersnap and see what are their differences

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Contents:
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SquareSpace logo SquareSpace

Squarespace is the easiest way for anyone to create an exceptional website. Pages, galleries, blogs, e-commerce, domains, hosting, analytics, 24/7 support - all included.

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
  • SquareSpace Landing page
    Landing page //
    2023-10-09
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

SquareSpace

Website
squarespace.com
Pricing URL
Official SquareSpace Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Usersnap

Website
usersnap.com
Pricing URL
Official Usersnap Pricing
$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January
Edit details

SquareSpace features and specs

  • Ease of Use
    SquareSpace offers a user-friendly interface with drag-and-drop functionalities, making it accessible for users without technical skills.
  • Design Quality
    SquareSpace provides high-quality, professionally designed templates that are both visually appealing and functional.
  • All-in-One Platform
    SquareSpace includes hosting, design customization, and a variety of built-in features like e-commerce and blogging without the need for third-party plugins.
  • Mobile Optimization
    All SquareSpace templates are mobile-responsive, ensuring a seamless experience across different devices.
  • 24/7 Customer Support
    SquareSpace offers 24/7 customer support through live chat and email, providing timely assistance when needed.

Possible disadvantages of SquareSpace

  • Pricing
    SquareSpace plans are relatively expensive compared to some other website builders, which may be a barrier for small businesses or individuals on a tight budget.
  • Limited Customization
    While SquareSpace offers design flexibility, it can be limiting for advanced users who want extensive customization options.
  • Learning Curve for Advanced Features
    Although basic usage is simple, mastering some of the more advanced features and functionalities can require a learning curve.
  • E-commerce Limitations
    SquareSpace's e-commerce features are solid but may lack some of the advanced capabilities found in specialized platforms like Shopify.
  • Page Speed
    Some users have reported slower page load times compared to other website builders, which can impact user experience and SEO.

Usersnap features and specs

  • Screen recording
  • Voice recording
  • Feedback widget
  • Feedback boards
  • Feedback & Commenting
  • Bug Tracking
  • Integrations
  • Feedback Collector
  • Flexible Pricing
  • NPS Widget
  • Customer Support
  • Customer Feedback Widget
  • Customer portal
  • Surveys

Analysis of SquareSpace

Overall verdict

  • SquareSpace is a good option for those who prioritize aesthetics, ease of use, and integration of various web services in one platform. Its comprehensive features and modern designs make it an attractive choice for users who want a professional-looking website or online store without requiring in-depth technical know-how.

Why this product is good

  • SquareSpace is often praised for its user-friendly interface and visually appealing templates, making it a popular choice for individuals, small businesses, and creative professionals looking to establish an online presence with minimal technical expertise. The platform offers a wide range of customization options, high-quality design templates, and built-in tools for e-commerce, blogging, and analytics, providing an all-in-one solution for website creation and management.

Recommended for

    SquareSpace is recommended for creative professionals like photographers and designers, small business owners, bloggers, and anyone seeking to create a professional, visually striking website without deep technical knowledge. It's ideal for users who prefer a seamless, all-inclusive platform with robust support and stylish design options.

Analysis of Usersnap

Overall verdict

  • Usersnap is considered a good tool for teams looking to improve their feedback loops and bug-tracking efficiency. Its user-friendly interface and rich integration options make it a valuable asset for many organizations.

Why this product is good

  • Usersnap is a popular feedback and bug-tracking tool designed to streamline the communication process between developers, designers, and stakeholders. It offers visual feedback, allows users to annotate screenshots directly, and integrates with various project management tools. This makes it easy to report issues and track progress, enhancing collaboration and improving the product development lifecycle.

Recommended for

    Usersnap is highly recommended for development and design teams, project managers, and customer support teams who need a reliable tool to gather feedback, track bugs, and ensure higher quality in their software development process.

SquareSpace videos

+ Add

Is Squarespace Worth It? | An UNBIASED Squarespace Review

More videos:

  • Review - Squarespace Review: The Best Website Builder [2020]
  • Review - Squarespace Review: The #1 Website Builder!

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Category Popularity

0-100% (relative to SquareSpace and Usersnap)

SquareSpace

Usersnap

CMS
100 100%
CMS
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Website Builder
100 100%
Website Builder
0% 0
User Feedback
0 0%
User Feedback
100% 100

User comments

Share your experience with using SquareSpace and Usersnap. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare SquareSpace and Usersnap

SquareSpace Reviews

  1. Team Wisdom
    · Small business Owner at SmokeHub ·
    Offers step-by-step video training to build website

    It has a sleek interface that makes it a simple platform to use.

    Squarespace enables non-programmers to create user-friendly websites. To assist novice users, the site offers step-by-step video training, which is amazing...

    🏁 Competitors: QPe
WordPress vs. Proprietary Site Builders: What to Know Before Starting a Website Development Project
Squarespace: Squarespace lacks a formal backup and restore system. While you can export certain data (e.g., blog content) in XML format, there’s no full-site backup option. Restoration is limited and often requires direct support intervention, making business continuity less autonomous and more dependent on Squarespace’s policies.
Source: blog.radwebhosting.com
Comparing 9 WordPress alternatives & competitors in 2024
Squarespace is a hosted website builder that’s well-suited for small businesses and service providers who want a simple site. You can use built-in analytics tools that surface crucial insights about traffic and trends without the need for complicated plugins.
Source: webflow.com
19 Best WordPress Alternatives in 2025
WordPress is still one of the best platforms for building content-heavy websites. However, for simpler sites, portfolios, or e-commerce, platforms like Pixpa, Squarespace, or Wix might be better choices due to their ease of use, built-in features, and lower maintenance needs.
Source: www.pixpa.com
The 17 Best Wix Alternatives (2024) Who Else Can You Build Your Website With?
Why choose Squarespace Over Wix? If you want to build a website that focuses on blogging, Squarespace is fantastic. Also better for small ecommerce projects, thanks to their $0 transaction fees.
Source: www.tooltester.com
Top 10 Web Content Management Systems
In 2024, Squarespace continues to stand out as a leading CMS. It offers sophistication and simplicity both at the same time. That’s why Squarespace suits a wide range of users, from small business owners to individual content creators. With its user-friendly interface and an impressive array of customizable templates, Squarespace makes it effortless to create a...
Source: cloudzy.com

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

Social recommendations and mentions

Based on our record, SquareSpace should be more popular than Usersnap. It has been mentiond 36 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SquareSpace mentions (36)

  • Best website builder?
    I highly recommend Squarespace, DM me if you want me to share some of my client's finished websites. Also, I am happy to answer any of your questions for free. Source: about 2 years ago
  • Squarespace is Hijacking my links
    I recently moved my website to squarespace and have added several text boxes with links to other pages on the site. However after clicking save and then testing the links, they always resolve back to squarespace.com. Upon reviewing the links they have been converted back to squarespace. Any advice? Source: about 2 years ago
  • Blogging help: How to start from a scratch?
    Or, you can try something like squarespace.com as well. Source: about 2 years ago
  • SNI Dynamic Certificate
    I'm pulling my hair out here. Websites like wix.com, squarespace.com ...etc; can generate websites on the fly and still use SSL on every one of the millions of custom domains. Source: about 2 years ago
  • Horse pics: now with anatomical cutaway!
    Are you selling this on your squarespace.com account? Source: about 2 years ago
View more

Usersnap mentions (4)

What are some alternatives?

When comparing SquareSpace and Usersnap, you can also consider the following products

WiX - Create a free website with Wix.com. Customize with Wix' website builder, no coding skills needed. Choose a design, begin customizing and be online today

BugHerd - BugHerd: The Website Feedback Tool for Agencies

WordPress - WordPress is web software you can use to create a beautiful website or blog. We like to say that WordPress is both free and priceless at the same time.

Marker.io - Visual feedback and bug reporting tool for websites

Webflow - Build dynamic, responsive websites in your browser. Launch with a click. Or export your squeaky-clean code to host wherever you'd like. Discover the professional website builder made for designers.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

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