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WiX VS HelpScout

Compare WiX VS HelpScout and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

WiX logo WiX

Create a free website with Wix.com. Customize with Wix' website builder, no coding skills needed. Choose a design, begin customizing and be online today
Visit Website

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • WiX Landing page
    Landing page //
    2024-05-06
  • HelpScout Landing page
    Landing page //
    2023-07-14

WiX

Website
wix.com
Pricing URL
Official WiX Pricing
$ Details
-
Startup details
Country
Israel
City
Tel Aviv
Employees
1,000 - 1,999
Edit details

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Edit details

WiX videos

+ Add

Wix Review: A good choice for creating a website in 2019?

More videos:

  • Review - Wix Review: It's All About Freedom!
  • Review - Is Wix The Right Choice for a Business? The Pros and Cons of using Wix 2019
  • Demo - Wix Review Website Builder 2022 🔥 Pros, Cons, Demonstration and Comparison
  • Review - ✅ Wix Review - An UNBIASED Wix Review for 2022
  • Review - Wix vs Squarespace (Best Website Builder 2021)
  • Review - Wix Review (2022): Is it really the best website builder? All Pros and Cons 👀
  • Tutorial - Wix Review and Tutorial 2023 - Should you use Wix?

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to WiX and HelpScout)

WiX

HelpScout

Website Builder
100 100%
Website Builder
0% 0
Help Desk
0 0%
Help Desk
100% 100
CMS
100 100%
CMS
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using WiX and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare WiX and HelpScout

WiX Reviews

Top 10 Web Content Management Systems
Wix originally started as a website builder as opposed to a CMS, which sparked a lot of CMS vs website builder discussions online. Now however after several years of development it has enough content management features to qualify as a CMS, and one of the best too. This allows beginner users to quickly design their website through drag-and-drop features and start pushing...
Source: cloudzy.com
Top No Code Website Builders in 2023
Wix offers three pricing plans: Basic ($10 per month), Professional ($24 per month), and Unlimited ($49 per month). If you want to learn how to build a website, Wix also provides website building courses.
Source: nocodeuniversity.net
13 Best No-Code Website Builders 2023
Wix also comes with a huge app store to add extra functionalities to your website. Some of them are created by Wix, and some by third-party developers. These tools include SEO, email marketing, social media, e-commerce and more.
Source: codeless.co
Best eCommerce Platform for Auto Parts
Wix is an all-in-one platform for any ecommerce store because it has been built, hosted, and running and has ecommerce support. It is user-friendly and doesn’t require any technical skills to operate it. It is similar to square space in features and pricing and has a free version, which doesn’t allow us to accept payments.
Source: www.ayatas.com
20 Best Free Website Hosting (July 2023)
Wix’s cloud-based service includes managed HTTPS encryption and database support. The free hosting service at Wix does not force external paid advertisements on web pages, which are hosted on a branded subdomain.
Source: www.hostingadvice.com

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, WiX seems to be a lot more popular than HelpScout. While we know about 131 links to WiX, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

WiX mentions (131)

  • Making my own art website
    I make original paintings that I usually post on social media, however I also have a website that works as my portfolio. I made it with wix.com and it's http://egonklett.com/ . Source: 6 months ago
  • [URGENT] Just had a freakin' Windows Update ruin my Linux Partitions, What distro should I try now?
    I was switching because my CachyOS installation had started to feel "broken", I mean, I had this issue where my browsers were not able to cross 10FPS in running even simple flash games, and wix.com's website builder. I even posted it in r/cachyos sub, the devs replied but left after one comment. Source: 6 months ago
  • What webpage creating services don't allow scraping?
    I'm going to re-build my portfolio with glazed and hopefully soon nightshaded images, but I am going to use something like wix.com. Does anyone know if they allow scraping? Or if there is some other provider I can use? Source: 7 months ago
  • is this GDPR policy written by me okay to use on a wix.com social club site ? Bristol - UK
    So, is this okay to use on a wix.com membership only sire or is there stuff I am missing? Source: 7 months ago
  • Israeli software company Wix encouraged its Irish staff to create content supporting “Israel’s narrative” regarding Gaza, then dismissed an employee for denouncing Israel’s “indiscriminate” bombing
    Go to wix.com and you see a banner professing support for Ukraine. Ironic. Corporations do not have any morals other than whatever makes them money. Source: 7 months ago
View more

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing WiX and HelpScout, you can also consider the following products

SquareSpace - Squarespace is the easiest way for anyone to create an exceptional website. Pages, galleries, blogs, e-commerce, domains, hosting, analytics, 24/7 support - all included.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

WordPress - WordPress is web software you can use to create a beautiful website or blog. We like to say that WordPress is both free and priceless at the same time.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Webflow - Build dynamic, responsive websites in your browser. Launch with a click. Or export your squeaky-clean code to host wherever you'd like. Discover the professional website builder made for designers.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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