Software Alternatives & Reviews
Register | Login

HelpScout VS WordPress

Compare HelpScout VS WordPress and see what are their differences

InfinyHost
Smart hosting solutions for small businesses, eCommerce, and personal websites. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

WordPress logo WordPress

WordPress is web software you can use to create a beautiful website or blog. We like to say that WordPress is both free and priceless at the same time.
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • WordPress Landing page
    Landing page //
    2023-10-09

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Edit details

WordPress

Website
wordpress.org
Pricing URL
-
$ Details
Edit details

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

WordPress videos

+ Add

Users, beware.. avoid WordPress!* | WordPress Review

More videos:

  • Review - Wix vs Wordpress: Which platform is best in 2019?
  • Review - Wordpress.com Review: Good For Users Familiar with Wordpress

Category Popularity

0-100% (relative to HelpScout and WordPress)

HelpScout

WordPress

Help Desk
100 100%
Help Desk
0% 0
CMS
0 0%
CMS
100% 100
Customer Support
100 100%
Customer Support
0% 0
Blogging
0 0%
Blogging
100% 100

User comments

Share your experience with using HelpScout and WordPress. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and WordPress

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

WordPress Reviews

  1. Old legend

    There are many new platforms for creating websites nowadays. But I still use WP and it works well. A lot of plugins and templates. Easy to find a developer to customise theme. No monthly fees. So, I like it.

Top 10 Web Content Management Systems
There is no doubt that when the conversation shifts to talking about the best CMS options WordPress is always going to be first. According to WordPress itself, nearly 35% of the entire web manages its content via its service, and that’s why it’s number 1 here. WordPress is open-source, which also makes it one of the best free CMS options as well. With a massive legion of...
Source: cloudzy.com
8+ Best Cheap Domain Name Providers in 2024 [Compared]
WordPress offers 350+ domain extensions to choose from. You can also transfer your existing domain name to WordPress.com very easily.
Source: themehunk.com
25+ Medium Alternative Platforms for Publishing Articles
WordPress is one of the world’s most popular open-source platforms, with over 1/3 of all websites currently running on WordPress. One of the features that make WordPress appealing is that no prior experience or technical knowledge is needed. It can be used by individuals to post blogs, and business owners for content management and even entire Fortune 500 Companies are...
Source: forgefusion.io
Top No Code Website Builders in 2023
10Web is a WordPress website builder powered by AI that employs WordPress and AI to create the first draft of your website in a matter of minutes. Because it provides a powerful cloud-based WordPress website builder, 10Web is now recognized as a favourite choice for small businesses.
Source: nocodeuniversity.net
13 Best No-Code Website Builders 2023
Yes, WordPress is a widely popular website builder with two editions serving the purpose simultaneously. WordPress.org is an entry-level builder typically used to host websites relevant to blogs. Furthermore, WordPress.com is a premium version used by enterprises to build customer-orientated websites.
Source: codeless.co

Social recommendations and mentions

Based on our record, WordPress seems to be a lot more popular than HelpScout. While we know about 764 links to WordPress, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

WordPress mentions (764)

  • Building a High-Performance Website with Next.js and WordPress
    Creating a high-performance website is essential in today’s digital age. Speed, efficiency, and a seamless user experience are the cornerstones of successful web development. This article explores how combining Next.js with WordPress can achieve these goals, providing a robust solution for developers looking to elevate their web projects. - Source: dev.to / about 2 months ago
  • Leveraging WordPress as a Headless CMS for Your Astro Website: A Comprehensive Guide
    WordPress as the backend headless CMS, offering a versatile content management foundation. - Source: dev.to / 2 months ago
  • The Rise of Visual Editing in Headless CMSes
    Open source CMS WordPress and Drupal introduced WYSIWYG editors and template customization to empower independent publishing but page building was still largely code-driven. - Source: dev.to / 3 months ago
  • Mastering Behat Testing: A Comprehensive Guide for Implementing BDD in PHP Projects
    While specific CMS platforms were not directly listed in the sources as explicitly supporting Behat, it’s widely known in the development community that Behat can be integrated with several PHP-based CMS platforms. Drupal and _WordPress _are notable examples of PHP CMSs that support Behat testing, thanks to their flexible architecture and the availability of various plugins or modules that facilitate integration... - Source: dev.to / 3 months ago
  • How to secure a WordPress website in under 1 minute using a simple trick?
    WordPress is the most popular CMS(Content Management System) among bloggers. The same fact has made WordPress more vulnerable to attacks by hackers. Especially for authentication vulnerabilities such as brute-force attacks. - Source: dev.to / 4 months ago
View more

What are some alternatives?

When comparing HelpScout and WordPress, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

WiX - Create a free website with Wix.com. Customize with Wix' website builder, no coding skills needed. Choose a design, begin customizing and be online today

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

SquareSpace - Squarespace is the easiest way for anyone to create an exceptional website. Pages, galleries, blogs, e-commerce, domains, hosting, analytics, 24/7 support - all included.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

WordPress.com - Create a free website or build a blog with ease on WordPress.com. Dozens of free, customizable, mobile-ready designs and themes. Free hosting and support.

Loading...