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Windstream Holdings VS QEvalPro

Compare Windstream Holdings VS QEvalPro and see what are their differences

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The platform for exceptional customer service at scale. featured
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Windstream Holdings logo Windstream Holdings

Windstream Holdings is a scalable cloud-based business phone solution that provides complete and unified communication applications to businesses of all sizes.

QEvalPro logo QEvalPro

Quality Matters
  • Windstream Holdings Landing page
    Landing page //
    2023-08-18
  • QEvalPro Landing page
    Landing page //
    2021-08-11

QEval is Etech Global Service’s SaaS-based call center quality monitoring software, specifically addressing operational issues. It is an intelligent strategic Call Center Call Monitoring Software that plays a major role in accomplishing stringent demands of quality, customer experience, and compliance. With Etech QEval, organizations across different business verticals can identify opportunities and actions in order to improve their internal processes, sales conversion, and customer satisfaction. Regardless of the campaign size, call volume, chat volumes – Etech QEval is capable of addressing any robust specific requirement. Etech QEval is completely customizable for addressing the specific requirements of our clientele across different business verticals. It facilitates a suite of real-time reports and instant email notifications for critical errors. Hence, the managers can easily spot and discover the issues arising within their teams.

Windstream Holdings

Website
investor.windstream.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

QEvalPro

Website
qevalpro.com
Pricing URL
Official QEvalPro Pricing
$ Details
paid Free Trial $30.0 / Monthly (30 Users)
Platforms
Browser Web Internet Explorer Windows Google Chrome Safari Firefox Chrome OS Mac OSX Linux Cloud
Edit details

Windstream Holdings features and specs

No features have been listed yet.

QEvalPro features and specs

  • Complete Workflow Support: Yes
  • Agent Coaching: Yes
  • Agent Feedback: Yes
  • Manage Customer Experience: Yes
  • Cloud-based: Yes
  • Complete Workflow Process Support: Yes
  • Dashboards: Yes
  • Performace Alerts: Yes
  • Calibration: Yes
  • Real time reporting: Yes
  • Real time monitoring: Yes
  • Unlimited Evaluation Forms: Yes
  • Customizable look and feel: Yes
  • Customizable Forms: Yes
  • Agent Scorecard: Yes
  • Analytics and Reporting: Yes
  • PCI compliance: Yes
  • Recording Encryption: Yes
  • E-Signatures: Yes
  • Notifications: Yes
  • Dispute and Resolution Process: Yes
  • Agent Coaching: Yes
  • Chat Function: Yes
  • Call Upload to Form: Yes
  • Active User Dashboard: Yes

Windstream Holdings videos

No Windstream Holdings videos yet. You could help us improve this page by suggesting one.

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QEvalPro videos

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QEval Demo

More videos:

  • Tutorial - Etech's QEval | Call Centre Quality Monitoring Software | Overview
  • Review - Improve Contact Center Agent Performance with Etech's QEvalPro
  • Tutorial - Etech's QEvalPro for Call Center Quality Monitoring
  • Tutorial - Empower Contact Center Agents with Etech's QEval
  • Tutorial - Interaction Analytics Simplified with QEval | Call Center Quality Monitoring

Category Popularity

0-100% (relative to Windstream Holdings and QEvalPro)

Windstream Holdings

QEvalPro

Communication
82 82%
Communication
18% 18
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Call Tracking And Analytics
0 0%
Call Tracking And Analytics
100% 100
VoIP
100 100%
VoIP
0% 0

User comments

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What are some alternatives?

When comparing Windstream Holdings and QEvalPro, you can also consider the following products

Loop Communications - Loop Communications provides hosted VoIP business phone systems to small businesses and mid-sized companies.

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

BVoIP - BVoIP allows to easily add Cloud & On-Premise VoIP PBX to the product offering without having to re-invent the wheel or add another layer to the daily operations..

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

OnSIP - OnSIP offers cloud phone sytem for business communications across all devices.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

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