Software Alternatives & Reviews

Wiki.js VS BoldDesk

Compare Wiki.js VS BoldDesk and see what are their differences

Wiki.js logo Wiki.js

An open source, modern and powerful wiki app built on Node.js, Git, and Markdown.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • Wiki.js Landing page
    Landing page //
    2023-01-24
  • BoldDesk Landing page
    Landing page //
    2023-04-20

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Wiki.js

Website
js.wiki
Pricing URL
-
$ Details
Platforms
-
Release Date
-

BoldDesk

$ Details
paid Free Trial $10.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Wiki.js features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Wiki.js videos

WIKI.JS REVIEW + 1 CLICK INSTALL + DEMO TUTORIAL + $50 FREE TRIAL 👨‍💻

More videos:

  • Tutorial - How To Deploy Wiki.js on Ubuntu 18.04 With Nginx web server
  • Review - Tenha sua própria plataforma de wiki com o Wiki.js

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Wiki.js and BoldDesk)
WiKi
100 100%
0% 0
Customer Support
0 0%
100% 100
Knowledge Base
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Wiki.js and BoldDesk

Wiki.js Reviews

Top 12 Self-hosted Wiki Engines for 2024: A Comprehensive Guide
Wiki.js is an exceptional open-source wiki software that boasts impressive power and extensibility. Its remarkable key features include seamless compatibility with a variety of databases (such as PostgreSQL, MySQL, MariaDB, MS SQL Server, SQLite), an extensive and user-friendly admin area, a performance-driven design utilizing Node.js, and a customizable appearance with both...
Source: medevel.com
The 10 Best Self-hosted Wiki Software for Linux System
The best thing is Wiki.js supports the maximum types of available databases, including MySQL and MariaDB. It has a built-in authentication feature that supports password encrypted file sharing. It allows integrating with other authentication services along with 2FA such as Google, GitHub, Microsoft, and many more. Wiki.js offers a wide range of features, which makes it one...
Best 11 Open-source Free Wiki Engines for teams and enterprise in 2022
Wiki.js is our first pick here because it is an enterprise-grade Wiki engine with dozens of features and options. It exceeds other engines in performance, features, and customizations.
Source: medevel.com
The Best 20 Wiki Software For Your Business& Internal Knowledge for 2022
Wiki.js is a modern version of traditional wiki platforms. It is an open-source wiki tool with an intuitive interface, easy installation process, and a bundle of features that make wiki creation a fun-filled experience. Based on Node.js, the software comes with a wide array of modules that can be turned on and off depending on which features you need and which ones you don’t.

BoldDesk Reviews

We have no reviews of BoldDesk yet.
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Social recommendations and mentions

Based on our record, Wiki.js seems to be a lot more popular than BoldDesk. While we know about 67 links to Wiki.js, we've tracked only 1 mention of BoldDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Wiki.js mentions (67)

  • Adding a simple light box in wiki.js
    Wiki.js is a self hosted, open source Wiki that has a lot of awesome functionality. Unfortunately it's lacking some small, but important UI features, like a light box, to enlarge downsized images to it's full size. And unless you want to add a link to each image, to open it in a new tab, you would probably go for a modal view here. - Source: dev.to / about 1 month ago
  • Ask HN: What are some good documentation OSS offerings
    Https://js.wiki/ is what we’ve decided to go with at my company. - Source: Hacker News / 3 months ago
  • How do you host documentation for your spouse or other users?
    Can't think of anything that meets all the criteria, there's always some compromise, which might just be the way it is. For example I could 'self-host' otterwiki or wiki.js on a VPS for a pretty small monthly fee, which I could also use for other stuff that doesn't make sense for a home lab, but then I also need to deal with security since it's hosted on the internet. Or I could self-host and just accept that... Source: 5 months ago
  • Documentation as Code for Cloud Using PlantUML
    I love PlantUML. I was always fond of it in my early days as a software engineer and still use it today, along with all the various ways to draw diagrams out there, whether it's through a web tool like draw.io or Miro or through markup like PlantUML and Mermaid. Some stuff I'd like to share with the rest: - PlantUML's default style has improved since the days of red/brown borders, pale yellow boxes, drop shadows... - Source: Hacker News / 9 months ago
  • wiki.js on YugabyteDB
    I've asked on LinkedIn which PostgreSQL application you use so that I can check that it works on Yugabyte. Please, continue to answer. To start let's try with Wiki.js, open source wiki software storing into a PostgreSQL database. - Source: dev.to / 10 months ago
View more

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing Wiki.js and BoldDesk, you can also consider the following products

DokuWiki - DokuWiki is a simple to use and highly versatile Open Source wiki software that doesn't require a database.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

MediaWiki - MediaWiki is a free software wiki package written in PHP, originally for use on Wikipedia.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

TiddlyWiki - a non-linear personal web notebook

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community