Software Alternatives & Reviews

Whatfix VS Fluency

Compare Whatfix VS Fluency and see what are their differences

Whatfix logo Whatfix

Whatfix Enterprise: Enhancing self-service capability of any web product

Fluency logo Fluency

Speak your business, Fluently. Automate SOP, internal guides, and compliance documentation. Centralise your processes, and gain valuable insights into the processes that make up your business.
  • Whatfix Landing page
    Landing page //
    2023-06-14
  • Fluency Home Screenshot
    Home Screenshot //
    2024-03-16
  • Fluency Onboarding Screenshot
    Onboarding Screenshot //
    2024-03-16

Fluency is the process excellence platform that makes automation accessible to everyone in a business - starting with documentation.

Simply open up the Fluency app, hit record and perform the process how you normally would.

This can be any computer based process. Whether it's reconciling a payment in Zero, adding a user in Hubspot, or more complex processes specific to your business - Fluency will intelligently generate step by step documentation in seconds.

No more tediously pasting screenshots and manually writing descriptions - Fluency understands the context of your process, and with the power of Fluency's AI model, your documentation will require minimal editing.

If you need to make edits, easily do so with Fluency's in-built editing features, and go ahead and save your document in Fluency's secure process vault, powered by AWS. Or, export your document to wherever it needs to be.

Get started today with a 7 day free trial, or contact our team to discuss our Enterprise plans.

Whatfix features and specs

No features have been listed yet.

Fluency features and specs

  • Automated Process Documentation: Yes
  • Centralised Process Repository: Yes
  • SOPs, Automated: Yes

Whatfix videos

Whatfix-Product-Led-Growth-Review

More videos:

  • Demo - whatfix Product Demo @ UnPluggd 7
  • Review - Why Whatfix ?

Fluency videos

Fluency - Automated Process Documentation Explainer

More videos:

  • Review - First 3 Months: Fluency is NOT the Goal
  • Review - The Fluency Secret Is Understanding Like A Native - EnglishAnyone.com
  • Review - Fluency School Review with Aide

Category Popularity

0-100% (relative to Whatfix and Fluency)
User Onboarding And Engagement
Productivity
0 0%
100% 100
User Engagement
100 100%
0% 0
Document Management
0 0%
100% 100

User comments

Share your experience with using Whatfix and Fluency. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Whatfix and Fluency

Whatfix Reviews

The 7 Best WalkMe Alternatives in 2023
Whatfix is a versatile onboarding platform that brings personalized user flows, contextual help, and seamless integration with CRM and LMS platforms to the table. If you're after a solution that can easily fit into your existing tech stack, Whatfix is definitely worth checking out.
Source: helpjuice.com
We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
Whatfix doesn’t support A/B testing like Userpilot, but you can track your analytics. The only advantage of Pendo over Whatfix, is that in Whatfix you need to integrate your Google Analytics account if you want to track data, while Pendo doesn’t requires that.
Source: userpilot.com
Appcues Alternatives and Competitors
Cons: Creating the onboarding content can be done without coding yet you still required to know CSS knowledge for customization. On top of that installation is going to be much harder because Whatfix is an on-premise tool. In order to start gathering data, you are going to need some google analytics integration and their integration process is bit complex.

Fluency Reviews

  1. Early customer

    I was part of Fluency’s beta program as an early user on a free trial. Now that Fluency have launched, I’m definitely going to stay using the software as it’s a massive timesaver. Definitely recommend as a tool for onboarding and training

    👍 Pros:    Easy to use
    👎 Cons:    Only for windows

Social recommendations and mentions

Based on our record, Whatfix seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Whatfix mentions (3)

  • Too many customers to handle
    To facilitate these changes, we invested in various CS tools such as- Whatfix for in-app communication- Confluence for knowledge base management- Intercom for customer ticket handling- ZapScale for customer health management and customer visibility- and Slackfor streamlined interactions. Source: 12 months ago
  • Learn & bypass Content Security Policy using HTTP Response Header
    Many SaaS products, such as A/B testing tools (e.g. Adobe Target, Optimizely, and AbTasty), recommendation engines (e.g. Outbrain), and customer feedback & onboarding tools (e.g. Whatfix, Appcues), among others, alter the user experience on websites. If you are from a SaaS Company and your Javascript tag is installed on external websites, keep reading! - Source: dev.to / over 1 year ago
  • Onboarding new Salesforce Users / Lightning Users
    You can check out Whatfix (https://whatfix.com/). Source: about 2 years ago

Fluency mentions (0)

We have not tracked any mentions of Fluency yet. Tracking of Fluency recommendations started around Mar 2024.

What are some alternatives?

When comparing Whatfix and Fluency, you can also consider the following products

WalkMe - WalkMe is a game-changing platform that instantly simplifies the online user experience.

ScribeHow - Create step-by-step user guides, with a simple click

UserGuiding - User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.

Pages by Scribe - Scribe automatically creates step-by-step process guides.

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Tango.us - Tango instantly turns what you know into step-by-step guidance—no videos, meetings, or screen shares required.