Whatagraph VS SympoQ
Compare Whatagraph VS SympoQ and see what are their differences
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Whatagraph
Owler
QlikSense
Foxmetrics
Looker
Pyramid 2018
Jaspersoft
Logi Analytics
SympoQ
JitBit Helpdesk
iHelpDesk
Freshdesk
HappyFox
Zendesk
BoldDesk
Genio
SympoQ is intuitive and flexible customer support software built to help manage help desk processes with a 360° view of customer service and support activities.
SympoQ can be used as a back-end support ticketing software or as a front-end, full featured help desk system. The back-end features allow customers and agents to submit and track requests by a common email service without ever knowing what's behind the scene. When used as a front-end helpdesk system, customers and agents can access a dedicated portal with access to data required to manage issues and tickets according to their roles and permissions.
In addition to it's core benefit to ensure consistent customer support on both client and support side of help desk, the SympoQ's major feature distinction is in a provision of separate workspaces (queues) with access permissions for diverse teams and departments.
Allows customers to message directly to your customer service or sales teams. Customers can quickly solve any sort of query or issue they might be facing.
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SympoQ's answer:
Startups and agile support teams.
SympoQ's answer:
SympoQ delivers AI driven support ticket management along with live chat software and integrated knowledgebase.
SympoQ's answer:
SympoQ is simple to use for non-technical users, and allows fast implementation of internal help desk process. It can be introduce to support team and customers without a custom user training.
SympoQ's answer:
SympoQ is delivered as a pure Cloud - help desk Software-as-a-Service.
SympoQ's answer:
SympoQ has been built by using the best help desk practices of thousand of our customers over a past few years. We deliver frequent releases with new features to improve support capability of our customers.
SympoQ's answer:
Based on our record, Whatagraph seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I recommend pulling this easily into whatagraph.com through drag & drop functionality. Amazing integration depth, also! Source: about 3 years ago
Try whatagraph.com. Should do the job for you. Source: about 3 years ago
Hey everyone, Just like the title says that's what Whatagraph.com is - those of you who are looking to significantly improve your data aggregation, visualization, and reporting capabilities, I would love to invite you to our webinar next week on Tuesday at 3pm BST.https://www.linkedin.com/events/6793088092371763200/. Source: about 3 years ago
The space I am more aware of is the data integration part of the process, and my team uses hotglue (though hotglue is built for developers) to collate the data into one place, do any transformations necessary (the transformations are done in Python in hotglue), and then send it to the tool we use (we recently switched from Databox to Whatagraph). The nice thing about this for us is we can actually remain on the... Source: about 3 years ago
Owler - Owler is a crowdsourced data model allowing users to follow, track, and research companies.
JitBit Helpdesk - JitBit is a web-based help desk and ticketing software solution
QlikSense - A business discovery platform that delivers self-service business intelligence capabilities
iHelpDesk - iHelpdesk is cloud based help desk service, cloud based SaaS help desk software
Foxmetrics - We track the interactions of your customers with your web or mobile applications in real-time, and provide actionable metrics that will help increase your conversion.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community