Software Alternatives, Accelerators & Startups

WebHR VS HelpScout

Compare WebHR VS HelpScout and see what are their differences

WebHR logo WebHR

Everyone's Favorite All-in-One Social HR Software trusted by over 25,000 companies in 210 countries globally.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • WebHR Landing page
    Landing page //
    2023-06-27

WebHR is a Social all-in-one HR software that covers entirely from "Hire" to "Retire" for the most important asset in your company - your employees. WebHR will make it easy for your HR team to start managing your HR effectively and efficiently. WebHR is an indispensable tool not just for HR but for the entire company. WebHR is based on Software as a Service (SaaS) and Cloud Computing model.

WebHR facilitates all functions of the Human Resource Department that deals with recruitment, employees' management, payroll, performance, training etc. In fact, WebHR can be used to simplify the daily tasks involved in the HR Department.

WebHR acts as a bridge between human resource management and information technology. It allows enterprises to automate many aspects of human resource management, with the dual benefits of reducing the workload of the HR department as well as increasing the efficiency of the department by standardizing HR processes.

  • HelpScout Landing page
    Landing page //
    2023-07-14

WebHR

Website
web.hr
$ Details
freemium $1.0 / Monthly (Free for 5 employees then as low as $ 1.0 pepm)
Platforms
Web Browser Android iOS REST API

HelpScout

$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-

WebHR videos

WebHR - Software Overview

More videos:

  • Tutorial - WebHR - Video Tutorials - Organizations - Stations
  • Demo - WebHR Overview - Cloud-based Social HR Software that covers entirely from "Hire to Retire"

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to WebHR and HelpScout)
HR
100 100%
0% 0
Customer Support
0 0%
100% 100
HR Tools
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare WebHR and HelpScout

WebHR Reviews

We have no reviews of WebHR yet.
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HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

WebHR mentions (0)

We have not tracked any mentions of WebHR yet. Tracking of WebHR recommendations started around Mar 2021.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing WebHR and HelpScout, you can also consider the following products

OnPay - Payroll and HR that make business a breeze

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

BambooHR - Personalized HR software for SMBs

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Viventium - Viventium is a cloud-based payroll and human resource software solution designed for small to midsize businesses.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!