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HelpScout VS BambooHR

Compare HelpScout VS BambooHR and see what are their differences

SysAid
SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support

BambooHR logo BambooHR

Personalized HR software for SMBs
  • HelpScout Landing page
    Landing page //
    2023-07-14
  • BambooHR Landing page
    Landing page //
    2023-04-05

BambooHR is a leading online HR software for small and medium business that have outgrown using manual processes to track employee data. BambooHR’s easy-to-use program, simplified implementation process and a support team that feels like family ensure a successful transition from spreadsheets to our customizable Human Resource Information System (HRIS). This gives clients more time for meaningful work because that are using BambooHR’s Applicant Tracking System (ATS) and HRIS to manage the entire employee lifecycle. BambooHR clients include innovators like Pinterest, Fitbit, FreshBooks, SoundCloud, Disqus, and Squarespace, among hundreds of others in 70 countries worldwide.

With BambooHR, you can: See all employee information in one location. Spend less time on time off. Control access for different types of users. Generate reports with just a few clicks. Get alerts. Work globally. Integrate applications. Post Jobs. And customize tabs, fields and tables--for free.

HelpScout videos

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BambooHR videos

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BambooHR Software Demo

More videos:

  • Review - BambooHR Competitors
  • Review - HRIS review-BambooHR
  • Review - BambooHR Review: Key Features, Pros And Cons, And Similar Products
  • Review - 🔥 BambooHR Review: Pros and Cons
  • Review - BambooHR Review - Should You Use it? Top Features, Pros and Cons, Walktrough

Category Popularity

0-100% (relative to HelpScout and BambooHR)

HelpScout

BambooHR

Customer Support
100 100%
Customer Support
0% 0
HR
0 0%
HR
100% 100
Help Desk
100 100%
Help Desk
0% 0
HR Tools
0 0%
HR Tools
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpScout and BambooHR

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

BambooHR Reviews

The 10 BEST Employee Onboarding Software Options 2024
Instead of using fragmented spreadsheets, limited or clunky software, and physical paper, BambooHR helps you centralize your data and automate the way you complete key HR tasks. As you hire, onboard, and pay your employees, every step of the process from hire to retire comes with automation that will help your team keep up with the demands of your changing market and workplace.
Source: usewhale.io
Best Recruiting Softwares for Small Business
BambooHR is one of the cloud-based hiring software solutions that helps small and medium-sized businesses manage their HR functions more efficiently. The platform offers a wide range of features to automate many HR tasks and processes, saving time and reducing errors. BambooHR is headquartered in Lindon, Utah, and was founded in 2008.
Source: www.hirecinch.com
Top 8 Best Payroll Software For Accountants In 2022
Designed specifically for US employees, BambooHR accelerates and simplifies the way accountants manage payroll. Using a single trusted source of data, its three-step process will help to make your life easier. What’s more, its integrated time tracking software lets employees access the BambooHR home screen from their phones, track the time they’ve spent on tasks, and edit...
Source: www.toksta.com
6 Best Payroll Software for Small Businesses (2022)
Since BambooHR doesn’t offer full-service payroll features, we use Gusto and BambooHR together to manage all of our HR and payroll needs.
Source: www.wpbeginner.com
20 Employee Monitoring Software [2022 Updated List]
BambooHR – This cloud-based employee monitoring app lets managers onboard new hires, track billable time, and run payroll.
Source: traqq.com

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

BambooHR mentions (0)

We have not tracked any mentions of BambooHR yet. Tracking of BambooHR recommendations started around Mar 2021.

What are some alternatives?

When comparing HelpScout and BambooHR, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Workday - Workday is an on‑demand financial management and human capital management software solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ADP Workforce Now - ADP Workforce Now provides cloud-based software, expert support and predictive analytics for data-driven insights.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

UltiPro - UltiPro is another HR application available to use on multiple platforms such as Android and iOS etc.

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