Software Alternatives & Reviews
Register | Login

Wayk Now VS ViiBE.co

Compare Wayk Now VS ViiBE.co and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Wayk Now logo Wayk Now

Instant remote support and remote desktop.

ViiBE.co logo ViiBE.co

The web technology of video assistance and ticketing system designed for technical support and after-sales services.
  • Wayk Now Landing page
    Landing page //
    2022-10-11
  • ViiBE.co Landing page
    Landing page //
    2023-08-22

What is ViiBE?

ViiBE is the web technology of video assistance and ticketing system designed for technical support and after-sales services. ViiBE promises the best remote diagnosis thanks to live video streaming combined with AR and collaborative tools. ViiBE helps you optimise your customer experience and reduce on-site travels.

With ViiBE, you can optimise First Contact Resolution up to 25%, NPS over 40%, and reduce Tech dispatch by 20%.

In one click and without download, you have access to the communication interface. Here an expert can send a link to the person in need of assistance to start the call. In one click, this person will have access to a ViiBE video communication with the expert. They can then use various collaborative tools to diagnose and solve the problem.

When the communication ends, all parties are asked to give their opinions about the quality of the call. This exit ticket helps track KPIs such as NPS, FCR, and customer satisfaction. Each communication creates a new ticket, and if a situation requires multiple calls to resolve the issue, all of the calls relevant to the situation will be located in the same ticket.

Wayk Now features and specs

No features have been listed yet.

ViiBE.co features and specs

  • Snapshot: Yes
  • Live Chat & In-App-Messaging: Yes
  • Screen sharing: yes
  • White Labeling: YES
  • Call Forward: Yes
  • QR Code Implementation: Yes
  • Knowledge Management: Yes
  • Real time collaboration: Yes
  • Easy to Set-up and use: Yes
  • Secure & Scalable: Yes
  • User And Group Management: Yes

Wayk Now videos

+ Add

Petri Dish: Speaking with Devolutions about Wayk Now

ViiBE.co videos

+ Add

Optimize technical support and after-sales services with ViiBE

Category Popularity

0-100% (relative to Wayk Now and ViiBE.co)

Wayk Now

ViiBE.co

Remote PC Access
100 100%
Remote PC Access
0% 0
Customer Support
0 0%
Customer Support
100% 100
Remote Desktop
100 100%
Remote Desktop
0% 0
Remote Support
0 0%
Remote Support
100% 100

User comments

Share your experience with using Wayk Now and ViiBE.co. For example, how are they different and which one is better?
Log in or Post with

Social recommendations and mentions

Based on our record, Wayk Now seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Wayk Now mentions (3)

  • The most annoying things about windows remote desktop connection
    If you like RDCman try devolutions remote desktop https://devolutions.net/. It takes a little to set up but you can import your RDCman files also does SSH has a secure database for password key files and can be secured by MFA and much more, interface is ok and a little slow but l like it for a one stop shop for all my RDP and SSH needs. Source: over 1 year ago
  • Good „MRemoteNG“ alternatives?
    We're looking at https://devolutions.net/ for RBAC password management and RDP connection management. I don't have an opinion on it yet as I haven't completed the install yet, but it looks promising. Source: about 2 years ago
  • Looking for remote desktop client
    Normally when an agent connects to the remote client, most of the time it's with a single use password within the remote desktop app, but in this case, if I'm right, something like this is maybe what you are looking for. Source: almost 3 years ago

ViiBE.co mentions (0)

We have not tracked any mentions of ViiBE.co yet. Tracking of ViiBE.co recommendations started around Mar 2021.

What are some alternatives?

When comparing Wayk Now and ViiBE.co, you can also consider the following products

GoToAssist - RescueAssist, formerly GoToAssist, identifies, diagnoses & solves issues fast with our remote desktop support software. Learn more about RescueAssist today!

TechSee - Intelligent visual customer support solution

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

Blitzz - Blitzz provides software for Remote Video Inspections and Customer Support over Live Video.

ConnectWise Control - ConnectWise Control is a mobile app that allows you to instantly connect with another system from anywhere with a connection to the internet. The software not only comes in a mobile app, but it has a desktop version as well for complete coverage.

SightCall - SightCall offers comprehensive real-time video APIs and Mobile SDKs that makes it simple to embed...

Loading...