VoxDesk
Ameyo
Freshdesk
Five9
Aircall
CallHippo
Stork.ai
Zendesk
CloudTalk
Aircall
Dialpad
RingCentral
JustCall
NICE inContact
Nextiva
Genesys Cloud
Use industry-leading software to run your call centre. Voxdesk assists you in automating calls, increasing team productivity, and improving customer service. Voxdesk comes with everything you'll need to upgrade your dialer software.
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.
CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.
VoxDesk CloudTalkNo features have been listed yet.
Based on our record, VoxDesk seems to be more popular. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Virtual call centers make it easy to manage call center activities. Your agents will enjoy the flexibility that these call centers provide. Employees can work from anywhere without being physically present on your business premises. Ideal call center software allows you to spend less time managing your agents. Instead, you spend more time focusing on improving the quality of customer service. The call managements... Source: almost 2 years ago
Many companies’ main focus is to improve customer acquisitions and daily sales. And the best way to stay on top in this competition is to focus more on rendering exceptional customer service instead of offering a product portfolio. Having an outbound cloud contact center software is the best way to achieve this. Rendering human-controlled outbound call services is good, but using AI outbound services takes sales... Source: almost 2 years ago
Instead of hiring an entire platoon of customer care agents, you can hire a handful of employees and pair them up with your contact service software. The software can reduce the workload and its features automated features can be used round the clock. In fact, many businesses lower their customer service department’s cost of operation since they don’t need to hire people to do a job that this software can, and... Source: almost 2 years ago
Call disposition tools optimize the process of generating higher quality leads and help your business generate more revenue from each prospect. If you want to boost your sales in an effective, data-driven way, consider virtual call center software features like using a call disposition tool today! Source: almost 2 years ago
Businesses typically handle hundreds to thousands of calls and customer requests daily. It is essential for businesses to have the means to direct and attend to each call properly. A contact center software is a software solution that helps your business adequately manage all inbound and outbound calls. It is essentially a centralized hub where all calls to an organization are received, routed, responded to, and... Source: almost 2 years ago
Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.
Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Dialpad - Switch is a cloud-based phone system built for Google Apps users.
Five9 - Five9 provides cloud-based call center software for sales, marketing and support.
RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies