Software Alternatives, Accelerators & Startups

VoxDesk VS Dialpad

Compare VoxDesk VS Dialpad and see what are their differences

VoxDesk logo VoxDesk

Automated Call Center Software

Dialpad logo Dialpad

Switch is a cloud-based phone system built for Google Apps users.
  • VoxDesk Landing page
    Landing page //
    2023-02-23

Use industry-leading software to run your call centre. Voxdesk assists you in automating calls, increasing team productivity, and improving customer service. Voxdesk comes with everything you'll need to upgrade your dialer software.

  • Dialpad Landing page
    Landing page //
    2023-05-12

Dialpad

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Alex Cornell
Employees
500 - 999

VoxDesk videos

Voxdesk By 500apps | The Best Call Center Software

Dialpad videos

5 Killer Cloud Phone System Features of Dialpad | Cloud Based Phone System PABX

More videos:

  • Review - Test Drive Dialpad Today!
  • Review - Dialpad: 5 Fast Facts

Category Popularity

0-100% (relative to VoxDesk and Dialpad)
Call Center Software
11 11%
89% 89
Communication
1 1%
99% 99
Cloud Business Telephony
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare VoxDesk and Dialpad

VoxDesk Reviews

We have no reviews of VoxDesk yet.
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Dialpad Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Dialpad also integrates with popular CX tools, like HubSpot, Salesforce, and Zendesk, tying them all together into a single pane of glass. Setting up a new contact center with Dialpad takes just a few minutes. You can also add and remove agents, manage phone numbers more quickly and easily, right from your Dialpad account. This allows your business to scale easily with DialPad.
The Top 9 Aircall Alternatives: How Do They Compare?
Dialpad is a unified communications platform that connects your teams through voice, video, messages, and online meetings. It provides advanced features to streamline your business communications and improve productivity.
Source: aircall.io
Top 10 VoIP providers in 2022
Dialpad is a cloud-based communications platform driven by artificial intelligence and developed entirely on the Google Cloud Platform. Dialpad Talk is a corporate phone solution that offers unrivaled flexibility, mobility and security. Dialpad Talk is available in three service options, each with a different fee structure, depending on the services provided. All plans...
Source: voip.review
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
As we mentioned earlier, Dialpad’s Real-time Assist cards can pop up automatically on agents’ screens with tailored notes on tricky questions. But that’s not all it can do. Dialpad’s AI can transcribe calls—also in real time, with a high level of accuracy.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Dialpad focuses on inbound and outbound calls, so it’s an effective call center platform for businesses that only want to offer phone support. As with most call center software, Dialpad’s contact center app includes call recording, monitoring and transcriptions. There isn’t a ticket system or omnichannel support, but Dialpad integrates well with Salesforce and Zendesk, so...
Source: www.forbes.com

Social recommendations and mentions

Based on our record, VoxDesk seems to be more popular. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

VoxDesk mentions (10)

  • Advantages of a Virtual Call Center Over a Traditional Call Center
    Virtual call centers make it easy to manage call center activities. Your agents will enjoy the flexibility that these call centers provide. Employees can work from anywhere without being physically present on your business premises. Ideal call center software allows you to spend less time managing your agents. Instead, you spend more time focusing on improving the quality of customer service. The call managements... Source: almost 2 years ago
  • What Are Outbound Call Centers and How They Are Forcing Companies to Adapt?
    Many companies’ main focus is to improve customer acquisitions and daily sales. And the best way to stay on top in this competition is to focus more on rendering exceptional customer service instead of offering a product portfolio. Having an outbound cloud contact center software is the best way to achieve this. Rendering human-controlled outbound call services is good, but using AI outbound services takes sales... Source: almost 2 years ago
  • How To Choose The Best Contact Center Software For Your Business
    Instead of hiring an entire platoon of customer care agents, you can hire a handful of employees and pair them up with your contact service software. The software can reduce the workload and its features automated features can be used round the clock. In fact, many businesses lower their customer service department’s cost of operation since they don’t need to hire people to do a job that this software can, and... Source: almost 2 years ago
  • Understanding the Importance of Call Disposition and How it can Help Your Business
    Call disposition tools optimize the process of generating higher quality leads and help your business generate more revenue from each prospect. If you want to boost your sales in an effective, data-driven way, consider virtual call center software features like using a call disposition tool today! Source: almost 2 years ago
  • Top 6 Essential Features in a Contact Center Software
    Businesses typically handle hundreds to thousands of calls and customer requests daily. It is essential for businesses to have the means to direct and attend to each call properly. A contact center software is a software solution that helps your business adequately manage all inbound and outbound calls. It is essentially a centralized hub where all calls to an organization are received, routed, responded to, and... Source: almost 2 years ago
View more

Dialpad mentions (0)

We have not tracked any mentions of Dialpad yet. Tracking of Dialpad recommendations started around Mar 2021.

What are some alternatives?

When comparing VoxDesk and Dialpad, you can also consider the following products

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.