Software Alternatives & Reviews

Voxco VS Aircall

Compare Voxco VS Aircall and see what are their differences

Voxco logo Voxco

Flexible, industry-leading survey tools. Central database for online, offline, mobile & phone channels. Support offices & clients worldwide

Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs
  • Voxco Landing page
    Landing page //
    2023-10-05

Voxco is a global leader in omnichannel cloud and on-premise enterprise feedback management solutions. The company provides market research organizations, government & government agencies, universities and global corporations with a platform to collect data anytime and anywhere via online and mobile surveys, over-the-phone interviews, or face-to-face offline surveys. Founded over 45 years ago and with offices around the world, Voxco services more than 450 clients in over 40 countries.

Email : marketing-na@voxco.com Telephone : (514) 861-9255

Why choose Voxco Survey Tools?

  • Fully Integrated Software : Web, Phone or Offline Surveys at one place
  • End-to-end customization : Custom code your surveys, add your branding or survey branching logic of your choice
  • Omnichannel Surveys : Supports CATI, IVR, Dialer, Online and Field surveys
  • Premium 24/7 Support
  • Visual Survey Analytics : Sophisticated statistical analysis, quick crosstabs, one click visual reports and custom dashboards
  • Custom hosting options : SaaS or on-premise hosting
  • Professional Services : Need any help with your survey projects, our expert team will ease the load for you
  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

Voxco features and specs

  • Surveys: Online, Phone Survey, CATI, IVR and Offline Surveys
  • Advanced Analytics: Yes
  • Survey Logic: Yes
  • White Label Solution: Yes, Fully customizable solution
  • 24x7 Support : Yes
  • Onboarding Session: Yes
  • Survey Management: Yes
  • CATI surveys: Yes
  • Dashboards & visualizations: Yes
  • Reporting & Analytics: Yes

Aircall features and specs

No features have been listed yet.

Voxco videos

No Voxco videos yet. You could help us improve this page by suggesting one.

+ Add video

Aircall videos

Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

Category Popularity

0-100% (relative to Voxco and Aircall)
Forms And Surveys
100 100%
0% 0
Communication
0 0%
100% 100
Surveys
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

Share your experience with using Voxco and Aircall. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Voxco and Aircall

Voxco Reviews

27 Best Typeform Alternatives In 2022 (Free & Paid)
Voxco provides its users with several survey solutions such as mobile surveys, CATI (computer-assisted telephonic interviews), a dialer, and IVR. You can use it to conduct market research, user research, social research, product research, customer satisfaction research, and more.

Aircall Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever you’re on a call, Aircall helps you keep track of who you’re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesn’t have, like video conferencing and built-in AI—but don’t want to compromise on that ease of use—then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, you’ll have to pay at least $90 or $150 per month to use Aircall. There’s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com
7 Best Cloud PBX Solution for Small to Medium Business
And even in this department, Aircall is extremely forthcoming with the support they provide. The current list of integrations includes more than 100 tools and platforms that modern business owners use—the likes of Zoho, Shopify, SnapCall, Pipedrive, and many others.
Source: geekflare.com

Social recommendations and mentions

Based on our record, Aircall seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Voxco mentions (0)

We have not tracked any mentions of Voxco yet. Tracking of Voxco recommendations started around Mar 2021.

Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for 😊. Source: 11 months ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: over 1 year ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: over 2 years ago

What are some alternatives?

When comparing Voxco and Aircall, you can also consider the following products

SurveyLab - Professional online survey tool - best survey software for the best price - Satisfaction Surveys, NPS, Market Research, Online Survey Creation and real-time reports.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.