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Voxco VS Dialpad

Compare Voxco VS Dialpad and see what are their differences

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Voxco logo Voxco

Flexible, industry-leading survey tools. Central database for online, offline, mobile & phone channels. Support offices & clients worldwide

Dialpad logo Dialpad

Switch is a cloud-based phone system built for Google Apps users.
  • Voxco Landing page
    Landing page //
    2023-10-05

Voxco is a global leader in omnichannel cloud and on-premise enterprise feedback management solutions. The company provides market research organizations, government & government agencies, universities and global corporations with a platform to collect data anytime and anywhere via online and mobile surveys, over-the-phone interviews, or face-to-face offline surveys. Founded over 45 years ago and with offices around the world, Voxco services more than 450 clients in over 40 countries.

Email : marketing-na@voxco.com Telephone : (514) 861-9255

Why choose Voxco Survey Tools?

  • Fully Integrated Software : Web, Phone or Offline Surveys at one place
  • End-to-end customization : Custom code your surveys, add your branding or survey branching logic of your choice
  • Omnichannel Surveys : Supports CATI, IVR, Dialer, Online and Field surveys
  • Premium 24/7 Support
  • Visual Survey Analytics : Sophisticated statistical analysis, quick crosstabs, one click visual reports and custom dashboards
  • Custom hosting options : SaaS or on-premise hosting
  • Professional Services : Need any help with your survey projects, our expert team will ease the load for you
  • Dialpad Landing page
    Landing page //
    2023-05-12

Voxco features and specs

  • Surveys: Online, Phone Survey, CATI, IVR and Offline Surveys
  • Advanced Analytics: Yes
  • Survey Logic: Yes
  • White Label Solution: Yes, Fully customizable solution
  • 24x7 Support : Yes
  • Onboarding Session: Yes
  • Survey Management: Yes
  • CATI surveys: Yes
  • Dashboards & visualizations: Yes
  • Reporting & Analytics: Yes

Dialpad features and specs

No features have been listed yet.

Voxco videos

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Dialpad videos

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5 Killer Cloud Phone System Features of Dialpad | Cloud Based Phone System PABX

More videos:

  • Review - Test Drive Dialpad Today!
  • Review - Dialpad: 5 Fast Facts

Category Popularity

0-100% (relative to Voxco and Dialpad)

Voxco

Dialpad

Forms And Surveys
100 100%
Forms And Surveys
0% 0
Communication
0 0%
Communication
100% 100
Surveys
100 100%
Surveys
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Voxco and Dialpad

Voxco Reviews

27 Best Typeform Alternatives In 2022 (Free & Paid)
Voxco provides its users with several survey solutions such as mobile surveys, CATI (computer-assisted telephonic interviews), a dialer, and IVR. You can use it to conduct market research, user research, social research, product research, customer satisfaction research, and more.
Source: marketsplash.com

Dialpad Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Dialpad also integrates with popular CX tools, like HubSpot, Salesforce, and Zendesk, tying them all together into a single pane of glass. Setting up a new contact center with Dialpad takes just a few minutes. You can also add and remove agents, manage phone numbers more quickly and easily, right from your Dialpad account. This allows your business to scale easily with DialPad.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Dialpad is a unified communications platform that connects your teams through voice, video, messages, and online meetings. It provides advanced features to streamline your business communications and improve productivity.
Source: aircall.io
Top 10 VoIP providers in 2022
Dialpad is a cloud-based communications platform driven by artificial intelligence and developed entirely on the Google Cloud Platform. Dialpad Talk is a corporate phone solution that offers unrivaled flexibility, mobility and security. Dialpad Talk is available in three service options, each with a different fee structure, depending on the services provided. All plans...
Source: voip.review
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
As we mentioned earlier, Dialpad’s Real-time Assist cards can pop up automatically on agents’ screens with tailored notes on tricky questions. But that’s not all it can do. Dialpad’s AI can transcribe calls—also in real time, with a high level of accuracy.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Dialpad focuses on inbound and outbound calls, so it’s an effective call center platform for businesses that only want to offer phone support. As with most call center software, Dialpad’s contact center app includes call recording, monitoring and transcriptions. There isn’t a ticket system or omnichannel support, but Dialpad integrates well with Salesforce and Zendesk, so...
Source: www.forbes.com

What are some alternatives?

When comparing Voxco and Dialpad, you can also consider the following products

SurveyLab - Professional online survey tool - best survey software for the best price - Satisfaction Surveys, NPS, Market Research, Online Survey Creation and real-time reports.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

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