Software Alternatives & Reviews

Vodia VS Aircall

Compare Vodia VS Aircall and see what are their differences

Vodia logo Vodia

Vodia supports multi-tenancy operation which allows users to manage several organizations through a single instance of the software.

Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs
  • Vodia Landing page
    Landing page //
    2023-10-16

Vodia PBX is a hybrid VoIP PBX solution that caters to businesses in industries like healthcare, education, call centers, and hospitality. It helps them to manage communications within organizations and with external clients. The solution can be deployed on-premise or hosted in the cloud.

For hosted PBX licenses, Vodia supports multi-tenancy operation which allows users to manage several organizations through a single instance of the software. Users can integrate a number of hardware and software components including softphones, mobile phones, email services, and text messaging, as well as a number of extensions.

Other features include auto-attendants, call recording, mailboxes, automatic call distribution, conference call, park orbiting, and paging. Communication with Voida PBX is encrypted based on TLS and SRTP. It also supports ZRTP end-to-end encryption.

Services offered are priced based on extensions and PBX features. Support is available via phone, email, and through an online ticket portal.

  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

Vodia

$ Details
freemium $173.0 / Annually (Vodia 10 Standard extensions)
Platforms
Windows Linux REST API Android iOS Web Firefox Cloud
Release Date
2006 May

Vodia features and specs

  • Auto Attendant: The auto attendant functions like a virtual receptionist, connecting incoming calls to extensions
  • Extensions: Extensions are essentially the phone numbers you give to the phones connected to the PBX, which are the extensions of the PBX.
  • Agent groups: An agent group, also known as automatic call distribution (ACD), is a system that routes incoming calls to a specific group of agents.
  • Confrence Rooms: A conference room or conference server is normally an expensive add-on with traditional phone systems
  • Hunt groups: A hunt group is a set of extension numbers that are embedded inside a single virtual extension. Incoming calls are rotated through the pool of extensions until someone answers and the caller is connected. (Cell phones can also be configured to be included in calls made to a hunt group.)
  • IVR Node server: An IVR node can be configured for complex tasks so that callers can for example enter account numbers and pay bills through an external application server.
  • Paging groups: Advanced IP phone systems allow offices to have a fully functioning paging system without using a standalone system. Users can page other users by dialing the paging account and speaking into the phone. Recipients will hear the message from the speaker on their phones.
  • Park orbits: A park orbit is like a parking lot. It provides a holding place where calls can be parked while the callee is being located. Once a call has been parked on a park orbit, it can be retrieved by other users, which is very different than if the call had been placed on hold.
  • Service flags: Service flags give companies flexible methods for handling callers who call after normal business hours. These options include:

Aircall features and specs

No features have been listed yet.

Vodia videos

Creating an Extension account on the Vodia PBX

More videos:

  • Tutorial - PBX for Microsoft Teams: Complete step by step integration
  • Review - Vodia Networks Tech Tips
  • Review - Vodia Apps for Remote Workers Webinar Week 2020
  • Review - Vodia PBX hosted edition Linux on AWS

Aircall videos

Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

Category Popularity

0-100% (relative to Vodia and Aircall)
Communication
4 4%
96% 96
VoIP
11 11%
89% 89
Enterprise Communication
Call Center Software
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Vodia and Aircall

Vodia Reviews

We have no reviews of Vodia yet.
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Aircall Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever you’re on a call, Aircall helps you keep track of who you’re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesn’t have, like video conferencing and built-in AI—but don’t want to compromise on that ease of use—then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, you’ll have to pay at least $90 or $150 per month to use Aircall. There’s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com
7 Best Cloud PBX Solution for Small to Medium Business
And even in this department, Aircall is extremely forthcoming with the support they provide. The current list of integrations includes more than 100 tools and platforms that modern business owners use—the likes of Zoho, Shopify, SnapCall, Pipedrive, and many others.
Source: geekflare.com

Social recommendations and mentions

Based on our record, Aircall seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Vodia mentions (0)

We have not tracked any mentions of Vodia yet. Tracking of Vodia recommendations started around Mar 2021.

Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for 😊. Source: 11 months ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: over 1 year ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: over 2 years ago

What are some alternatives?

When comparing Vodia and Aircall, you can also consider the following products

FreeSWITCH - FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Asterisk - An open source telephony switching and private branch exchange service for Linux.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Wazo.io - The UCaaS Platform Built for MSPs​

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.