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Vodia VS Dialpad

Compare Vodia VS Dialpad and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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Vodia logo Vodia

Vodia supports multi-tenancy operation which allows users to manage several organizations through a single instance of the software.

Dialpad logo Dialpad

Switch is a cloud-based phone system built for Google Apps users.
  • Vodia Landing page
    Landing page //
    2023-10-16

Vodia PBX is a hybrid VoIP PBX solution that caters to businesses in industries like healthcare, education, call centers, and hospitality. It helps them to manage communications within organizations and with external clients. The solution can be deployed on-premise or hosted in the cloud.

For hosted PBX licenses, Vodia supports multi-tenancy operation which allows users to manage several organizations through a single instance of the software. Users can integrate a number of hardware and software components including softphones, mobile phones, email services, and text messaging, as well as a number of extensions.

Other features include auto-attendants, call recording, mailboxes, automatic call distribution, conference call, park orbiting, and paging. Communication with Voida PBX is encrypted based on TLS and SRTP. It also supports ZRTP end-to-end encryption.

Services offered are priced based on extensions and PBX features. Support is available via phone, email, and through an online ticket portal.

  • Dialpad Landing page
    Landing page //
    2023-05-12

Vodia

Website
web.vodia.com
Pricing URL
Official Vodia Pricing
$ Details
freemium $173.0 / Annually (Vodia 10 Standard extensions)
Platforms
Windows Linux REST API Android iOS Web Firefox Cloud
Release Date
2006 May
Edit details

Dialpad

Website
dialpad.com
Pricing URL
Official Dialpad Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Vodia features and specs

  • Auto Attendant: The auto attendant functions like a virtual receptionist, connecting incoming calls to extensions
  • Extensions: Extensions are essentially the phone numbers you give to the phones connected to the PBX, which are the extensions of the PBX.
  • Agent groups: An agent group, also known as automatic call distribution (ACD), is a system that routes incoming calls to a specific group of agents.
  • Confrence Rooms: A conference room or conference server is normally an expensive add-on with traditional phone systems
  • Hunt groups: A hunt group is a set of extension numbers that are embedded inside a single virtual extension. Incoming calls are rotated through the pool of extensions until someone answers and the caller is connected. (Cell phones can also be configured to be included in calls made to a hunt group.)
  • IVR Node server: An IVR node can be configured for complex tasks so that callers can for example enter account numbers and pay bills through an external application server.
  • Paging groups: Advanced IP phone systems allow offices to have a fully functioning paging system without using a standalone system. Users can page other users by dialing the paging account and speaking into the phone. Recipients will hear the message from the speaker on their phones.
  • Park orbits: A park orbit is like a parking lot. It provides a holding place where calls can be parked while the callee is being located. Once a call has been parked on a park orbit, it can be retrieved by other users, which is very different than if the call had been placed on hold.
  • Service flags: Service flags give companies flexible methods for handling callers who call after normal business hours. These options include:

Dialpad features and specs

No features have been listed yet.

Vodia videos

+ Add

Creating an Extension account on the Vodia PBX

More videos:

  • Tutorial - PBX for Microsoft Teams: Complete step by step integration
  • Review - Vodia Networks Tech Tips
  • Review - Vodia Apps for Remote Workers Webinar Week 2020
  • Review - Vodia PBX hosted edition Linux on AWS

Dialpad videos

+ Add

5 Killer Cloud Phone System Features of Dialpad | Cloud Based Phone System PABX

More videos:

  • Review - Test Drive Dialpad Today!
  • Review - Dialpad: 5 Fast Facts

Category Popularity

0-100% (relative to Vodia and Dialpad)

Vodia

Dialpad

Communication
5 5%
Communication
95% 95
VoIP
9 9%
VoIP
91% 91
Enterprise Communication
6 6%
Enterprise Communication
94% 94
Voice And SMS
100 100%
Voice And SMS
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Vodia and Dialpad

Vodia Reviews

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Dialpad Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Dialpad also integrates with popular CX tools, like HubSpot, Salesforce, and Zendesk, tying them all together into a single pane of glass. Setting up a new contact center with Dialpad takes just a few minutes. You can also add and remove agents, manage phone numbers more quickly and easily, right from your Dialpad account. This allows your business to scale easily with DialPad.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Dialpad is a unified communications platform that connects your teams through voice, video, messages, and online meetings. It provides advanced features to streamline your business communications and improve productivity.
Source: aircall.io
Top 10 VoIP providers in 2022
Dialpad is a cloud-based communications platform driven by artificial intelligence and developed entirely on the Google Cloud Platform. Dialpad Talk is a corporate phone solution that offers unrivaled flexibility, mobility and security. Dialpad Talk is available in three service options, each with a different fee structure, depending on the services provided. All plans...
Source: voip.review
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
As we mentioned earlier, Dialpad’s Real-time Assist cards can pop up automatically on agents’ screens with tailored notes on tricky questions. But that’s not all it can do. Dialpad’s AI can transcribe calls—also in real time, with a high level of accuracy.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Dialpad focuses on inbound and outbound calls, so it’s an effective call center platform for businesses that only want to offer phone support. As with most call center software, Dialpad’s contact center app includes call recording, monitoring and transcriptions. There isn’t a ticket system or omnichannel support, but Dialpad integrates well with Salesforce and Zendesk, so...
Source: www.forbes.com

What are some alternatives?

When comparing Vodia and Dialpad, you can also consider the following products

FreeSWITCH - FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Asterisk - An open source telephony switching and private branch exchange service for Linux.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Wazo.io - The UCaaS Platform Built for MSPs​

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

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