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Vivox VS NICE inContact

Compare Vivox VS NICE inContact and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Vivox logo Vivox

Vivox is called to be one of the leading chatting platforms for online gamers.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Vivox Landing page
    Landing page //
    2023-05-06
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Vivox videos

+ Add

Using Vivox to connect your players: Text and voice comms - Unite Copenhagen

More videos:

  • Review - Using Vivox's voice and text chat to deliver the best multiplayer experience - Unity at GDC 2019
  • Review - Review : vivox 5 pro ความรู้สึก

NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Vivox and NICE inContact)

Vivox

NICE inContact

Communication
9 9%
Communication
91% 91
Group Chat & Notifications
100 100%
Group Chat & Notifications
0% 0
Enterprise Communication
4 4%
Enterprise Communication
96% 96
Chat
100 100%
Chat
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Vivox and NICE inContact

Vivox Reviews

We have no reviews of Vivox yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Vivox and NICE inContact, you can also consider the following products

Mumble - Mumble is an open source, low-latency, high quality voice chat software primarily intended for use...

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Discord - Step up your game with a modern voice & text chat app. Crystal clear voice, multiple server and channel support, mobile apps, and more.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

GSC - With GSC, you can pick from any of 14 worldwide datacenters to host your own free voice server.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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