Vitally provides analytics, alerts, automation, and engagement tools to help high-growth companies provide personalized Customer Success at scale.
LiveSession is a session recording app to improve your website.
Session replays are an effective way to improve your conversion rates, provide better customer support and find bugs in your application. What’s more, LiveSession comes with advanced filtering features and allows you to create custom segments. These features will help you get more insights into the user behavior.
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I researched the tools available and LiveSession is the best I could find for our use case (fintech SaaS).
Based on our record, Vitally should be more popular than LiveSession. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Churnzero.com - + Side uses ChatGPT for automated replies - Side still rule-based Churned.io + Uses AI for predictive modelling for CLV's - Side young company but prob flexible Vitally.io + Very mature tool -side very expensive. Source: 11 months ago
- vitally.io for customers (CRM/tasks/notes). Source: about 2 years ago
Livesession.io — 1,000 sessions/month free for 1 website. - Source: dev.to / almost 3 years ago
Gainsight - Customer Success for the New Enterprise
Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.
AppFollow - AppFollow is an integrated solution that makes monitoring, analyzing, and elevating your app's reputation easy.
Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!
Totango - Totango is a Customer Success Software Platform
Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.