Software Alternatives & Reviews

Vision Helpdesk VS SolusVM

Compare Vision Helpdesk VS SolusVM and see what are their differences

Vision Helpdesk logo Vision Helpdesk

Help Desk Software, Multi-Company Help Desk, ITSM Service Desk & Live Chat Software

SolusVM logo SolusVM

Solus Virtual Manager (SolusVM) is a powerful GUI based VPS management system with full OpenVZ...
  • Vision Helpdesk Landing page
    Landing page //
    2022-12-25

Vision Helpdesk was established in 2005 and it offers four Customer Service tools. 1) Help Desk Software 2) Satellite / Multi-Company Help Desk 3) ITIL/ ITSM Service Desk Software (PINKVerify Certified) 4) Multi-Company Live Chat Software

Vision Helpdesk's all products are available in both SaaS and On-Premises versions. Trusted by 20000+ Customers across the globe.

  • SolusVM Landing page
    Landing page //
    2023-07-27

Vision Helpdesk

$ Details
freemium $8.0 / Monthly (Per Staff Billed Annually)
Platforms
Web Windows Android iOS Linux Cloud Browser
Release Date
2007 January

Vision Helpdesk features and specs

  • Incident Management: Yes
  • Problem Management: Yes
  • Change management: Yes
  • Contractor Management: Yes
  • Supplier Management: Yes
  • Client Management: Yes
  • Staff Management: Yes
  • Automated workflow: Yes
  • Task management: Yes
  • Release Management: Yes
  • Virtual Agent: Yes
  • Live Chat: Yes
  • Social Media Integrations: Yes
  • Api and Integrations: Yes
  • PINKVerify Certified: Yes
  • SaaS & On-Premises: Yes
  • Ticket Billing: Yes
  • Knowledge Management: Yes
  • Forums: Yes
  • Customer portal: Yes
  • Email Parsing: Yes
  • Automation: Yes
  • Workflow Management: Yes
  • Round Robin: Yes

SolusVM features and specs

No features have been listed yet.

Vision Helpdesk videos

Vision Helpdesk: Customer Service Software

More videos:

  • Demo - Satellite / Multi Company Help Desk Software by Vision Helpdesk
  • Demo - Live Chat Software

SolusVM videos

Installation And Configuration Of SolusVM Via Putty On Centos 7

More videos:

  • Review - SolusVM For WHMCS Modules
  • Review - Sharp Servers - One click server operating system reinstall! [SolusVM]

Category Popularity

0-100% (relative to Vision Helpdesk and SolusVM)
Help Desk
100 100%
0% 0
Cloud Computing
0 0%
100% 100
Customer Support
100 100%
0% 0
Virtualization Platform
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Vision Helpdesk and SolusVM

Vision Helpdesk Reviews

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Specifically, the Help Desk Software module focuses on ticket management and centralizing customer data like conversations, calls, chats, emails and social media posts. On the other hand, the Satellite Desk module is designed for corporations with several brands or products. It allows for individual portals for each brand but organized under a centralized place. Lastly, the...

SolusVM Reviews

2020's Ultimate Guide to Virtual Machine Management Software for Web Hosts: SolusVM vs. VMware vSphere vs. VMmanager vs. Others
One of the most popular control panels around, SolusVM lets companies large and small manage virtual machines from one central user interface with security and ease. The SolusVM portal tailors different interfaces for administrators, resellers, and users, making it a breeze to boot, reboot, shut down, suspend, or unsuspend virtual machines.

Social recommendations and mentions

SolusVM might be a bit more popular than Vision Helpdesk. We know about 1 link to it since March 2021 and only 1 link to Vision Helpdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Vision Helpdesk mentions (1)

  • Amazon and Ebay helpdesk software?
    Have you tried contacting visionhelpdesk.com we are using them for many years now support and integration help is good from there team, cost is also quit reasonable compared to freshdesk/zendesk. Source: about 2 years ago

SolusVM mentions (1)

  • IT Self Service portal for multiple teams
    Yeah, ManageIQ is purpose built for IaaS requests.. The closest thing I can think of would be https://solusvm.com/. Source: about 1 year ago

What are some alternatives?

When comparing Vision Helpdesk and SolusVM, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Virtualizor - Virtualizor is a powerful web based VPS Control Panel.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Virtkick - Virtkick is a Software as a Service VPS control panel and your company’s storefront.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

VMmanager - VMmanager is a QEMU/KVM server virtualization management software, which presents perfect tools for creating virtual machines, providing VPS services, and building cloud infrastructure.