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myPresences - Manage the online presence and online reputation of your business and get found more often in local search with better local seo.
UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
RepRevive - RepRevive is online reputation management software.
UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
SocialDefender - Monitor your brand mentions in real time. Social Defender empowers you to track, monitor & manage your social media presence. Sign up & get a free account today.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.