ViiBE.co VS WhatsApp

ViiBE.co

The web technology of video assistance and ticketing system designed for technical support and after-sales services.

WhatsApp

WhatsApp Messenger: More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere.

Landing page //
2023-08-22

What is ViiBE?

ViiBE is the web technology of video assistance and ticketing system designed for technical support and after-sales services. ViiBE promises the best remote diagnosis thanks to live video streaming combined with AR and collaborative tools. ViiBE helps you optimise your customer experience and reduce on-site travels.

With ViiBE, you can optimise First Contact Resolution up to 25%, NPS over 40%, and reduce Tech dispatch by 20%.

In one click and without download, you have access to the communication interface. Here an expert can send a link to the person in need of assistance to start the call. In one click, this person will have access to a ViiBE video communication with the expert. They can then use various collaborative tools to diagnose and solve the problem.

When the communication ends, all parties are asked to give their opinions about the quality of the call. This exit ticket helps track KPIs such as NPS, FCR, and customer satisfaction. Each communication creates a new ticket, and if a situation requires multiple calls to resolve the issue, all of the calls relevant to the situation will be located in the same ticket.

Landing page //
2023-04-18

ViiBE.co

Website: viibe.co
Pricing URL: Official ViiBE.co Pricing
$ Details: -
Platforms: Android iOS Web Mac OSX Google Chrome Linux Firefox
Release Date: -
Categories: #Remote Support #Technical Maintenance #Customer Support #Ticketing System

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WhatsApp

Website: whatsapp.com
Pricing URL: -
$ Details: free
Platforms: Mobile Desktop
Release Date: 2009 January
Categories: #Communication #Messaging #Instant Messaging #Group Chat & Notifications

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ViiBE.co features and specs

Snapshot: Yes
Live Chat & In-App-Messaging: Yes
Screen sharing: yes
White Labeling: YES
Call Forward: Yes
QR Code Implementation: Yes
Knowledge Management: Yes
Real time collaboration: Yes
Easy to Set-up and use: Yes
Secure & Scalable: Yes
User And Group Management: Yes

WhatsApp features and specs

No features have been listed yet.

ViiBE.co videos

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Optimize technical support and after-sales services with ViiBE

WhatsApp videos

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How to Use Whatsapp - 2020 Beginner's Guide

Category Popularity

0-100% (relative to ViiBE.co and WhatsApp)

WhatsApp

Customer Support

100 100%

Customer Support

0% 0

Communication

0 0%

Communication

100% 100

Remote Support

100 100%

Remote Support

0% 0

Messaging

0 0%

Messaging

100% 100

User comments

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Reviews

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WhatsApp Reviews

Dhruv choudhary

5 months ago

BEST APP FOR PRIVATE CHATTING
I AM USING WHATSAPP SINCE 2015 AND STILL CURRENTLY USING IT HELPS ME TO GET IN TOUCH WITH MY FRIEND AND RELATIVES AND NOW IT ALSO HELPS ME TO DO PAYMENT VIA WHATSAPP.

🏁 Competitors: Skype

👍 Pros: Free to use|Easy to use

👎 Cons: Nothing, so far

20 Telegram Alternatives to Chat With in 2024

WhatsApp’s other claim to fame is its security features, with end-to-end encryption. These security features, although not perfect, are still considered much better than Telegram’s. WhatsApp does a good job replicating Telegram’s chat features, but isn’t the best replacement for building groups of people who don’t know each other or for live streaming.

Source: www.mightynetworks.com

10 Best Telegram Alternatives in 2024

Whatsapp is a very famous app similar to Telegram and it is widely used for communication across the world, some of the widely used features also includes group messaging, private or group calls, all can be done through end-end encryption. Apart from these features people also put a status of about 24 hours.

Source: www.geeksforgeeks.org

Top 10 Apps like Telegram for Android and IOs [2023]

WhatsApp's recently announced 'community' feature successfully engaged existing users and onboarded numerous communities. WhatsApp has a distinct platform wherein business users can easily interact. It supports up to 2 billion people using it worldwide, allowing you to engage audiences, accelerate sales, and improve customer service outcomes. Furthermore, it enabled...

Source: www.clapmessenger.com

The best WhatsApp alternatives for 2023

However recent developments have started hammering home WhatsApp's relationship to parent company Facebook. The same Facebook that's almost constantly in the news for some major controversy or another. The controversy over the WhatsApp privacy policy, which many understood to mean WhatsApp would start sharing more information with Facebook — with rumors that the contents of...

Source: www.tomsguide.com

The 7 best apps you can use as a WhatsApp alternative

WhatsApp has achieved its widespread global popularity thanks to its multi-platform support, secure encryption, and wide array of communication features. But the app isn't for everyone, and you might be looking for a WhatsApp alternative that mimics many of the best aspects of the app. Here are seven of the best alternatives to WhatsApp.

Source: www.businessinsider.com

Social recommendations and mentions

Based on our record, WhatsApp seems to be more popular. It has been mentiond 24 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ViiBE.co mentions (0)

We have not tracked any mentions of ViiBE.co yet. Tracking of ViiBE.co recommendations started around Mar 2021.

WhatsApp mentions (24)

Whatsapp not showing on the Mac App Store
Seems they removed from the Mac App Store. When I go whatsapp.com, I can't see Mac App Store option anymore. Source: 6 months ago
Threads.net by Instagram: A New Platform for Text-Based Conversations
If you are looking for a new way to share your thoughts, ideas, and opinions with the world, you might want to check out Threads on Instagram. Threads is a new app from Meta, the parent company of Facebook, Instagram, and WhatsApp. It aims to create an open and friendly public space for conversation. Threads is similar to Twitter, but with some key differences and features that make it unique. Here are some of the... Source: 10 months ago
Outages from Germany south (Telekom web)
We are currently experiencing outages in web connectivity to various services from our south Germany location. Wrike.com does not work, telegram.com does not work, whatsapp.com does work, reddit.com does work. Any other experiences or further information would be highly appreciated. Source: 10 months ago
Breaking Global Communication Barriers
WhatsApp and Signal: Of course I’m going to conclude with the point to point encrypted communication apps Signal and WhatsApp. Most of our clients around the world communicate in these apps more than they make phone calls or send emails. Set up an account in each app and start leveraging the text, photo, phone and video features to have easy and fast conversations with your global contacts. See https://signal.org... Source: 11 months ago
WhatsApp Hacker for Hire
If you want to get your WhatsApp account recovered for free if it is compromised, you can get it done free by contacting WhatsApp support. Source: 11 months ago