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ViiBE.co VS Telegram

Compare ViiBE.co VS Telegram and see what are their differences

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ViiBE.co logo ViiBE.co

The web technology of video assistance and ticketing system designed for technical support and after-sales services.

Telegram logo Telegram

Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.
  • ViiBE.co Landing page
    Landing page //
    2023-08-22

What is ViiBE?

ViiBE is the web technology of video assistance and ticketing system designed for technical support and after-sales services. ViiBE promises the best remote diagnosis thanks to live video streaming combined with AR and collaborative tools. ViiBE helps you optimise your customer experience and reduce on-site travels.

With ViiBE, you can optimise First Contact Resolution up to 25%, NPS over 40%, and reduce Tech dispatch by 20%.

In one click and without download, you have access to the communication interface. Here an expert can send a link to the person in need of assistance to start the call. In one click, this person will have access to a ViiBE video communication with the expert. They can then use various collaborative tools to diagnose and solve the problem.

When the communication ends, all parties are asked to give their opinions about the quality of the call. This exit ticket helps track KPIs such as NPS, FCR, and customer satisfaction. Each communication creates a new ticket, and if a situation requires multiple calls to resolve the issue, all of the calls relevant to the situation will be located in the same ticket.

  • Telegram Landing page
    Landing page //
    2023-10-21

ViiBE.co

Website
viibe.co
Pricing URL
Official ViiBE.co Pricing
$ Details
-
Platforms
Android iOS Web Mac OSX Google Chrome Linux Firefox
Edit details

Telegram

Website
telegram.org
Pricing URL
-
$ Details
Platforms
-
Edit details

ViiBE.co features and specs

  • Snapshot: Yes
  • Live Chat & In-App-Messaging: Yes
  • Screen sharing: yes
  • White Labeling: YES
  • Call Forward: Yes
  • QR Code Implementation: Yes
  • Knowledge Management: Yes
  • Real time collaboration: Yes
  • Easy to Set-up and use: Yes
  • Secure & Scalable: Yes
  • User And Group Management: Yes

Telegram features and specs

No features have been listed yet.

ViiBE.co videos

+ Add

Optimize technical support and after-sales services with ViiBE

Telegram videos

+ Add

WhatsApp vs Telegram vs Signal: Which is the BEST?!

More videos:

  • Review - 10 Reasons Why Telegram is BETTER than WhatsApp
  • Tutorial - How to Use Telegram

Category Popularity

0-100% (relative to ViiBE.co and Telegram)

ViiBE.co

Telegram

Customer Support
100 100%
Customer Support
0% 0
Communication
0 0%
Communication
100% 100
Remote Support
100 100%
Remote Support
0% 0
Messaging
0 0%
Messaging
100% 100

User comments

Share your experience with using ViiBE.co and Telegram. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ViiBE.co and Telegram

ViiBE.co Reviews

We have no reviews of ViiBE.co yet.
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Telegram Reviews

  1. the best messanger sp far for me

    Very secure, straightforward,and i must say,more relevant nowadays, at least in my opinion.

    👍 Pros:    Intuitive|Easy user interface
20 Telegram Alternatives to Chat With in 2024
If you're looking for a Telegram alternative that actually does a lot of the same things, Facebook Groups is an option. Like Telegram, Facebook lets you cultivate large groups of people ("members") and curate content for them. And like Telegram, you can broadcast to the group (either via posts or livestreaming). People can react and join the conversation.
Source: www.mightynetworks.com
10 Best Telegram Alternatives in 2024
Telegram was the most used texting and calling app launched by Nikolai and Pavel and platforms like this provides end-to-end encryption to users to ensure that their data are private in all sense. Telegram has a lot of features but it has a dark side too, it lacks some features as it does not support end-to-end encryption rather it only protects those chats that are marked...
Source: www.geeksforgeeks.org
Top 10 Apps like Telegram for Android and IOs [2023]
There are numerous popular apps like Telegram, that might provide fierce rivalry. When compared to Telegram features, other apps, such as Clap Messenger, have some better capabilities that can easily exceed Telegram. So, whether you want the best instant messaging platform, Clap Messenger is the best option, or if you want an all-in-one/Super app that also offers messaging...
Source: www.clapmessenger.com
The best WhatsApp alternatives for 2023
If you’d rather have something similar to WhatsApp and linked to your phone number, Telegram is one option for you. That said, experts have pointed out that Telegram's services aren’t that secure, and its end-to-end encryption is not set up by default. So that’s worth bearing in mind.
Source: www.tomsguide.com
The 7 best apps you can use as a WhatsApp alternative
Telegram is a popular messaging app that offers voice, video, and text chat along with a mix of security options. Voice calls are automatically encrypted end-to-end, for example, and the app offers a secret chat mode in which your texts are also end-to-end encrypted, plus have a self-destruct timer. Routine texts aren't as secure, though. It's also one of the few apps that...
Source: www.businessinsider.com

Social recommendations and mentions

Based on our record, Telegram seems to be more popular. It has been mentiond 128 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ViiBE.co mentions (0)

We have not tracked any mentions of ViiBE.co yet. Tracking of ViiBE.co recommendations started around Mar 2021.

Telegram mentions (128)

  • Sending Telegram Messages using Node.js and the Telegram API
    Telegram is a popular messaging app that allows users to send messages, photos, videos, and other types of media to other Telegram users. Me personally use it almost everyday as a way to communicate with family and friends, in short words I really prefer it to some more popular ones as Viber and Whatsapp. One of the great features of Telegram is that it also has an API that allows developers to interact with... - Source: dev.to / about 2 months ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Telegram — Telegram is for everyone who wants fast, reliable messaging and calls. Business users and small teams may like the large groups, usernames, desktop apps, and powerful file-sharing options. - Source: dev.to / 3 months ago
  • Top Growing Social Media Platforms in 2024 🚀
    (https://telegram.org/) Secure messaging app with over 500 million active users. Provides encrypted chats, group chats up to 200,000 people, file sharing and more. - Source: dev.to / 3 months ago
  • How a data analyst built a smart habit tracker using Baserow 😊
    📢 Check out the new #MadeWithBaserow project for building habits! Baptiste Thivend has automated the process using Baserow, n8n, and Telegram. Source: 7 months ago
  • Telegram CEO says app will continue to host 'war-related content'
    Yet on the main page where all the telegram client downloads are it's absent: https://telegram.org/ I guess I didn't think I need to search for the web site in the Apps. - Source: Hacker News / 7 months ago
View more

What are some alternatives?

When comparing ViiBE.co and Telegram, you can also consider the following products

TechSee - Intelligent visual customer support solution

Signal - Fast, simple & secure messaging. Privacy that fits in your pocket.

SightCall - SightCall offers comprehensive real-time video APIs and Mobile SDKs that makes it simple to embed...

WhatsApp - WhatsApp Messenger: More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere.

Blitzz - Blitzz provides software for Remote Video Inspections and Customer Support over Live Video.

Slack - A messaging app for teams who see through the Earth!

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