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ViiBE.co VS Ayoa

Compare ViiBE.co VS Ayoa and see what are their differences

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ViiBE.co logo ViiBE.co

The web technology of video assistance and ticketing system designed for technical support and after-sales services.

Ayoa logo Ayoa

The smarter way to work. Ayoa is an all-in-one online whiteboard where you can brainstorm ideas, work together and get things done
  • ViiBE.co Landing page
    Landing page //
    2023-08-22

What is ViiBE?

ViiBE is the web technology of video assistance and ticketing system designed for technical support and after-sales services. ViiBE promises the best remote diagnosis thanks to live video streaming combined with AR and collaborative tools. ViiBE helps you optimise your customer experience and reduce on-site travels.

With ViiBE, you can optimise First Contact Resolution up to 25%, NPS over 40%, and reduce Tech dispatch by 20%.

In one click and without download, you have access to the communication interface. Here an expert can send a link to the person in need of assistance to start the call. In one click, this person will have access to a ViiBE video communication with the expert. They can then use various collaborative tools to diagnose and solve the problem.

When the communication ends, all parties are asked to give their opinions about the quality of the call. This exit ticket helps track KPIs such as NPS, FCR, and customer satisfaction. Each communication creates a new ticket, and if a situation requires multiple calls to resolve the issue, all of the calls relevant to the situation will be located in the same ticket.

  • Ayoa Landing page
    Landing page //
    2023-08-20

Ayoa takes online collaborative whiteboards to new heights. By seamlessly blending idea generation, task management and team collaboration features, Ayoa goes beyond convention and provides a platform for teams to work together and cultivate knowledge that can be used to drive success.

The Ayoa way of working gives users the speed and fluidity to capture and grow great ideas, instantly action them and develop better working practices. Our flexible features allow teams of any size to do it all, whether it’s planning a project, conducting effective meetings, or anything in between.

ViiBE.co

Website
viibe.co
Pricing URL
Official ViiBE.co Pricing
$ Details
-
Platforms
Android iOS Web Mac OSX Google Chrome Linux Firefox
Release Date
-
Edit details

Ayoa

Website
ayoa.com
Pricing URL
Official Ayoa Pricing
$ Details
freemium
Platforms
Web Android iOS Windows Mac OSX Linux
Release Date
2020 June
Edit details

ViiBE.co features and specs

  • Snapshot: Yes
  • Live Chat & In-App-Messaging: Yes
  • Screen sharing: yes
  • White Labeling: YES
  • Call Forward: Yes
  • QR Code Implementation: Yes
  • Knowledge Management: Yes
  • Real time collaboration: Yes
  • Easy to Set-up and use: Yes
  • Secure & Scalable: Yes
  • User And Group Management: Yes

Ayoa features and specs

  • Collaborative Workspace: Yes
  • Online Whiteboard: Yes
  • Mind Mapping: Yes
  • Task management: Yes
  • Video chat: Yes
  • Gantt Timeline: Yes
  • Kanban board: Yes
  • Templates: Yes
  • Workflow Management: Yes
  • Collaboration Tools: Yes
  • Instant Notifications: Yes
  • Calendar: Yes
  • Project Management: Yes
  • Radial Maps: Yes
  • Planner: Yes

ViiBE.co videos

+ Add

Optimize technical support and after-sales services with ViiBE

Ayoa videos

+ Add

The all-in-one online whiteboard

More videos:

  • Review - Case Study - Task Management for Directors
  • Tutorial - Getting started with Ayoa
  • Tutorial - Mind map tutorial
  • Tutorial - Task board tutorial
  • Tutorial - Ayoa Creativity and Productivity Application Quick Tutorial
  • Review - Ayoa Webinar: A guide to Mind Mapping in Ayoa | 18th March 2020
  • Review - GTD with Ayoa

Category Popularity

0-100% (relative to ViiBE.co and Ayoa)

ViiBE.co

Ayoa

Customer Support
100 100%
Customer Support
0% 0
Education
0 0%
Education
100% 100
Remote Support
100 100%
Remote Support
0% 0
Digital Whiteboard
0 0%
Digital Whiteboard
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ViiBE.co and Ayoa

ViiBE.co Reviews

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Ayoa Reviews

  1. A great visual way to work

    Ayoa is like a combination of Slack, Miro and Trello in a single app. I love to work visually and with the mind mapping, combined with very visual task management (especially the canvas view), it is a nice way to work for me and the team. I can't wait for the new whiteboard view that Ayoa is releasing soon.....

    🏁 Competitors: MindMeister, Miro, Mural, Trello
    👍 Pros:    Great way to build ideas with a team|Mind mapping allows us to grow the ideas|Ideas can then be turned into tasks and managed all within one app
    👎 Cons:    Can't wait until ayoa release their virtual whiteboard (november 2020)|No integration with slack
  2. Enjoy work

    I'm using Ayoa at work. After using Ayoa, it became possible to share the work of team members in real time. As a result, unnecessary or repetitive communication has been reduced. And Ayoa includes most of the functions needed for collaboration, such as Project Management, Gantt chart, Calendar, Mindmap, Brainstorm and Video Meeting. You can do most of the work within Ayoa without the need for multiple applications. Above all, Ayoa is able to share parts with the entire, playing a guiding role in achieving the team's goals.

    👍 Pros:    No installation|Any time access|Many features|Visual
  3. A real Swiss knife

    AYOA is the evolution of iMindMap and now it is so much more. I am amazed by what this app can do! We can still do mindmaps, and we can have task management and project management! We can collaborate with colleagues and with our team members! And it all is perfectly integrated! And I know what's coming: videoconference and whiteboard! Then AYOA will be not only super but unbeatable! I manage many aspects of my business on AYOA and I recommend you give it a try!

    👍 Pros:    Flexible|Integrated|Collaborative|Innovative|Visual|Fun
    👎 Cons:    Always evolving
Compare The 10 Best Mind Mapping Software of 2021
Ayoa integrates with Dropbox, Google Drive, and Google Contacts. You can also transform your notes from Evernote into actionable tasks with Ayoa. With Google Calendar, you can automatically sync your Ayoa projects. Email2Task allows you to send an email straight to Ayoa and it will appear as a task.
Source: thedigitalprojectmanager.com

What are some alternatives?

When comparing ViiBE.co and Ayoa, you can also consider the following products

TechSee - Intelligent visual customer support solution

Miro - Scalable, secure, cross-device and enterprise-ready team collaboration tool for distributed teams. Join 2M+ users & 8000+ teams from around the world.

SightCall - SightCall offers comprehensive real-time video APIs and Mobile SDKs that makes it simple to embed...

MindNode - Delightful Mind Mapping for your Mac, iPad and iPhone. MacCapture Your Thoughts. Any idea starts with a loose collection of .

Blitzz - Blitzz provides software for Remote Video Inspections and Customer Support over Live Video.

MindMeister - Create, share and collaboratively work on mind maps with MindMeister, the leading online mind mapping software. Includes apps for iPhone, iPad and Android.

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