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ViiBE.co VS MindMeister

Compare ViiBE.co VS MindMeister and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
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ViiBE.co logo ViiBE.co

The web technology of video assistance and ticketing system designed for technical support and after-sales services.

MindMeister logo MindMeister

Create, share and collaboratively work on mind maps with MindMeister, the leading online mind mapping software. Includes apps for iPhone, iPad and Android.
  • ViiBE.co Landing page
    Landing page //
    2023-08-22

What is ViiBE?

ViiBE is the web technology of video assistance and ticketing system designed for technical support and after-sales services. ViiBE promises the best remote diagnosis thanks to live video streaming combined with AR and collaborative tools. ViiBE helps you optimise your customer experience and reduce on-site travels.

With ViiBE, you can optimise First Contact Resolution up to 25%, NPS over 40%, and reduce Tech dispatch by 20%.

In one click and without download, you have access to the communication interface. Here an expert can send a link to the person in need of assistance to start the call. In one click, this person will have access to a ViiBE video communication with the expert. They can then use various collaborative tools to diagnose and solve the problem.

When the communication ends, all parties are asked to give their opinions about the quality of the call. This exit ticket helps track KPIs such as NPS, FCR, and customer satisfaction. Each communication creates a new ticket, and if a situation requires multiple calls to resolve the issue, all of the calls relevant to the situation will be located in the same ticket.

  • MindMeister Landing page
    Landing page //
    2023-10-14

ViiBE.co features and specs

  • Snapshot: Yes
  • Live Chat & In-App-Messaging: Yes
  • Screen sharing: yes
  • White Labeling: YES
  • Call Forward: Yes
  • QR Code Implementation: Yes
  • Knowledge Management: Yes
  • Real time collaboration: Yes
  • Easy to Set-up and use: Yes
  • Secure & Scalable: Yes
  • User And Group Management: Yes

MindMeister features and specs

No features have been listed yet.

ViiBE.co videos

+ Add

Optimize technical support and after-sales services with ViiBE

MindMeister videos

+ Add

Mindmeister Review After 4+ Years Of Use

More videos:

  • Review - MindMeister: Full Review | Mind-mapping tool
  • Review - Best Mind Mapping Software: Mindomo vs MindMeister (Review)

Category Popularity

0-100% (relative to ViiBE.co and MindMeister)

ViiBE.co

MindMeister

Customer Support
100 100%
Customer Support
0% 0
Brainstorming And Ideation
0 0%
Brainstorming And Ideation
100% 100
Remote Support
100 100%
Remote Support
0% 0
Idea Management
0 0%
Idea Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ViiBE.co and MindMeister

ViiBE.co Reviews

We have no reviews of ViiBE.co yet.
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MindMeister Reviews

9 Best Brainstorming Tools for Startups & Entrepreneurs in 2023
The main concept should be the focal point of your mind map when you first begin. Create as many subtopics as you like, then explore them while using colour code to add style and clarity. Add context to issues as your map takes shape by including attachments, embedded media, and more. The features of MindMeister lead you from your initial thought maps to maximum creativity....
Source: dhandhokaro.com
18 Best Idea Management Software to Facilitate Innovation 2023
MindMeister is a mind mapping tool to visually organize your thoughts, ideas, and new concepts. It is most commonly used for brainstorming, project planning, and other creative tasks because MindMeister maps are collaborative, easy to present, and share.
Source: clickup.com
Compare The 10 Best Mind Mapping Software of 2021
MindMeister integrates with the task management app MeisterTask where you can turn your mind map into a project, assigning tasks using the built-in integration. MindMeister also comes integrated with popular tools such as Microsoft Teams, GSuite, Confluence, and Dropbox.
Source: thedigitalprojectmanager.com
Best Mind Mapping Software For Classrooms and Learning
MindMeister is an award-winning web-based mind mapping tool with over 10 million users. The ability to collaborate anywhere enhances the usage of the software to plan projects, manage meetings, take notes, capture ideas, and other everyday business functions.
Source: www.fractuslearning.com

Social recommendations and mentions

Based on our record, MindMeister seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ViiBE.co mentions (0)

We have not tracked any mentions of ViiBE.co yet. Tracking of ViiBE.co recommendations started around Mar 2021.

MindMeister mentions (2)

  • Mindmap tool recommendation
    Hi there! I hope you're doing very well! :) I've used a tool called Mind Meister in the past before if that might be of any help! 🤷. Source: about 1 year ago
  • On the hunt for the perfect PM platform...
    I guess you need it on the web, you might try MindMeister, not sure about all the features though. If you’re on iOS, I”m building one like I’ve described, Escape. Source: almost 2 years ago

What are some alternatives?

When comparing ViiBE.co and MindMeister, you can also consider the following products

TechSee - Intelligent visual customer support solution

Xmind - Xmind is a brainstorming and mind mapping application.

Blitzz - Blitzz provides software for Remote Video Inspections and Customer Support over Live Video.

MindManager - With MindManager, flexible mind maps promote freeform thinking and quick organization of ideas, so creativity and productivity can live in harmony.

SightCall - SightCall offers comprehensive real-time video APIs and Mobile SDKs that makes it simple to embed...

Coggle - Coggle is a simple, beautiful, powerful way of structuring information.

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