Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.
Inova Desktop Presenter - Inova Desktop Presenter is a contact center dashboard that delivers real-time metrics directly to agent desktops and laptops.
Surfboard - Simpler, smarter and fairer scheduling software for customer support teams at scale
KnoahSoft Harmony - KnoahSoft Harmony is a workforce optimization platform for contact centers.
NICE inContact CXone - CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.
Beekeeper - The #1 All-in-One communication & productivity platform used for reaching and connecting every individual in an organization.