Software Alternatives, Accelerators & Startups
Register | Login

Verint Workforce Optimization VS AgentTime

Compare Verint Workforce Optimization VS AgentTime and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
Contents:
  1. » Base Details
  2. » Reviews
  3. » Alternatives

Verint Workforce Optimization logo Verint Workforce Optimization

Manage your workforce and drive performance so you can make better decisions, increase productivity and improve CX via staffing and performance solutions.

AgentTime logo AgentTime

AgentTime Scheduler is designed specifically for small and medium sized inbound call centers and specializes in low cost workforce management solutions that are easy to learn and flexible in their use.
  • Verint Workforce Optimization Landing page
    Landing page //
    2023-07-03
  • AgentTime Landing page
    Landing page //
    2021-12-24

Category Popularity

0-100% (relative to Verint Workforce Optimization and AgentTime)

Verint Workforce Optimization

AgentTime

Employee Scheduling
100 100%
Employee Scheduling
0% 0
Customer Support
51 51%
Customer Support
49% 49
CRM
0 0%
CRM
100% 100
Customer Service
100 100%
Customer Service
0% 0

User comments

Share your experience with using Verint Workforce Optimization and AgentTime. For example, how are they different and which one is better?
Log in or Post with

What are some alternatives?

When comparing Verint Workforce Optimization and AgentTime, you can also consider the following products

Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

Help Desk Migration - Help Desk Migration is a unique service that allows to move data from one help desk system to another easily and quickly

Surfboard - Simpler, smarter and fairer scheduling software for customer support teams at scale

CronSights - CronSights is a Salesforce solution that precisely measures the performance of customer-service processes and support-team actions. 

NICE inContact CXone - CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

APertain - APertain is a Mobile Customer Engagement Platform that provides User Engagement Tools such as Smart Rating Prompts, In-App Support, Push Notifications, User Onboarding, App Analytics, Pertain Engine etc.

Loading...