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Vend VS Birdeye

Compare Vend VS Birdeye and see what are their differences

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The PAQATO After-Sales Experience Platform is the growth driver that makes online stores successful for tomorrow. featured
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Vend logo Vend

Vend’s point of sale system, inventory management, and iPad POS software is used by thousands of retailers worldwide. Try our POS system free today.
Visit Website

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business
  • Vend Landing page
    Landing page //
    2023-06-08
  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Vend

Website
vendhq.com
Pricing URL
Official Vend Pricing
$ Details
-
Platforms
-
Release Date
2010 January
Startup details
Country
New Zealand
State
Auckland
City
Auckland
Founder(s)
Vaughan Rowsell
Employees
250 - 499
Edit details

Birdeye

Website
birdeye.com
Pricing URL
Official Birdeye Pricing
$ Details
paid Free Trial $299.0 / Monthly
Platforms
Browser iOS Windows Android
Release Date
2012 February
Edit details

Vend features and specs

No features have been listed yet.

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

Vend videos

+ Add

Vend POS Review - POSoptions.com

More videos:

  • Review - Vend Review - Beginners Guide PREVIEW by Bizversity.com
  • Review - 15 Minute Overview of Vend - Point of Sale for Xero
  • Review - Vend Overview - Top Features, Pros & Cons, and Alternatives
  • Review - Vend POS App Walkthrough
  • Review - Vend POS Review - Is It Right For Your Business?

Birdeye videos

+ Add

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

Category Popularity

0-100% (relative to Vend and Birdeye)

Vend

Birdeye

ERP
100 100%
ERP
0% 0
Reputation Management
0 0%
Reputation Management
100% 100
eCommerce
100 100%
eCommerce
0% 0
Online Reviews
0 0%
Online Reviews
100% 100

User comments

Share your experience with using Vend and Birdeye. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Vend and Birdeye

Vend Reviews

20 Best Retail Management Software Reviewed for 2024
Why I picked Vend: I picked Vend for this list because it can accommodate retailers of all sizes and types, from small businesses to multi-location enterprises. It offers flexibility to handle various retail environments, including offline stores, e-commerce platforms, and mobile sales. This versatility makes it suitable for a wide range of retailers, from boutique shops to...
Source: theecommmanager.com
POS: Best Point of Sale System Software for Small businesses
Vend is a parent organization of lightspeed. You can use it to sell, manage, report on, and expand your business. The ideal option for multi-outlet retail is this.
Source: qpe.co.in
Best Inventory Management Software of 2020
What Customers Are Saying “Overall, it’s a complete suite of features designed for both large corporations and small businessmen like me. On top of using this as a point of sale software, I also use Vendhq to peek into the behavior of my customers as well as the state of my inventories. Through Vendhq, I’ve managed to pinpoint the best inventory combination for me to...
Source: digital.com
The Best Retail Management Software of 2021
Vend is a cloud-based retail management software suitable for all types of retailers. It comes with features that help improve sales, customer experience, customer data and inventory. The software is designed to work on different devices, including PCs, Macs and iPads, and comes with a dedicated app for iPads. It also works with many types of in-store hardware, including...
Source: digital.com
6 Best Retail Management Software 2020
Vend is not an all-in-one solution like Lightspeed. It’s a POS system with the rest of the retail management tools built on top of it. Vend lacks an online storefront and native accounting tools, however, these are available through integrations with third-party providers. Although it includes a loyalty program, Vend’s Lite plan is pricey ($99 per month) considering it has a...
Source: fitsmallbusiness.com

Birdeye Reviews

Tekpon Announces the Top Social Media Management Tools for Businesses
Birdeye platform offers a complete reputation management solution that enables businesses to collect, manage, and analyze customer reviews and feedback. With this tool, businesses can interact with their customers and take action on areas that need improvement, leading to enhanced customer satisfaction and loyalty. Additionally, businesses can monitor their online presence...
Source: press.tekpon.com
9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Source: www.bluecorona.com
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.
Source: referralrock.com

Social recommendations and mentions

Based on our record, Birdeye seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Vend mentions (0)

We have not tracked any mentions of Vend yet. Tracking of Vend recommendations started around Mar 2021.

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 12 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
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What are some alternatives?

When comparing Vend and Birdeye, you can also consider the following products

Square - Square helps millions of sellers run their business-from secure credit card processing to point of sale solutions. Get paid faster with Square. Sign up today!

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Lightspeed - retail and restaurant point-of-sale, ecommerce, and omnichannel solution

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Heartland Retail - Heartland Retail (previously Springboard Retail) POS software a robust, user-friendly cloud point of sale solution designed for the business of retail. A complete retail management platform built for growing single, multi and franchise brands.

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

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