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Veemo Support VS Salesforce Service Cloud

Compare Veemo Support VS Salesforce Service Cloud and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
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  3. » Reviews
  4. » Alternatives

Veemo Support logo Veemo Support

Veemo Support is an Omnichannel Customer Service & Help Desk Software to help businesses deliver superior customer experience at scale.

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
  • Veemo Support Landing page
    Landing page //
    2023-06-03

Veemo Support is an Omnichannel Customer Service & Help Desk Software to help businesses deliver superior customer experience at scale. Streamline your customer conversations, automate your support processes and enhance your team collaboration with a complete suite of features.

Veemo Support brings a robust ticketing system, self service knowledge base, workflow builder, SLA management and analytics under one platform, so you can stay on top of all things customer support. Veemo Support also offers out-of-the-box features like asset management, client portal, and status page to help with customer service management.

  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09

Veemo Support

Website
veemo.io
Pricing URL
Official Veemo Support Pricing
$ Details
paid Free Trial $29.0 / Monthly
Platforms
Web Mobile Android iOS Desktop
Release Date
2020 June
Edit details

Salesforce Service Cloud

Website
salesforce.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Veemo Support features and specs

  • Omnichannel Inbox: Yes
  • knowledge Base: yes
  • Asset management: yes
  • Workflow Automation: yes
  • Client Portal: yes
  • Task Management: yes
  • Status Page: yes
  • Customer Profiles: yes
  • Reporting & Analytics: yes
  • Advanced Routing: yes

Salesforce Service Cloud features and specs

No features have been listed yet.

Veemo Support videos

No Veemo Support videos yet. You could help us improve this page by suggesting one.

+ Add video

Salesforce Service Cloud videos

+ Add

Salesforce Service Cloud Overview Demo

Category Popularity

0-100% (relative to Veemo Support and Salesforce Service Cloud)

Veemo Support

Salesforce Service Cloud

Customer Communication
100 100%
Customer Communication
0% 0
Help Desk
1 1%
Help Desk
99% 99
Customer Service
2 2%
Customer Service
98% 98
Customer Support
1 1%
Customer Support
99% 99

Questions and Answers

As answered by people managing Veemo Support and Salesforce Service Cloud.

What makes your product unique?

Veemo Support's answer

Veemo offers a conversational engagement suite of SaaS products to help businesses deliver an omnichannel experience at scale.

How would you describe your primary audience?

Veemo Support's answer

Veemo’s target customers are small & medium businesses (SMBs) and Enterprises who want to deliver better sales, marketing, support and product experience.

Why should a person choose your product over its competitors?

Veemo Support's answer

Veemo offers a complete range conversational engagement suite for businesses to deliver superior marketing, sales, support and product experience across omnichannel.

What's the story behind your product?

Veemo Support's answer

Veemo has built keeping the omnichannel experience in mind. Veemo aims to cover all use cases across a conversational engagement space to help businesses deliver better outcomes at scale.

Which are the primary technologies used for building your product?

Veemo Support's answer

Veemo platform is a conversational engagement suite of SaaS products.

User comments

Share your experience with using Veemo Support and Salesforce Service Cloud. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Veemo Support and Salesforce Service Cloud

Veemo Support Reviews

We have no reviews of Veemo Support yet.
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Salesforce Service Cloud Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Salesforce Service Cloud is an ideal alternative for teams using Salesforce CRM. Salesforce Service Cloud seamlessly integrates with other Salesforce products to provide a better customer experience.
Source: www.bolddesk.com
The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

What are some alternatives?

When comparing Veemo Support and Salesforce Service Cloud, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zoho Desk - Industry's first context-aware Helpdesk Software

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

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