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UXReality VS UseResponse

Compare UXReality VS UseResponse and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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UXReality logo UXReality

UXReality: One App Instead of Lab

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • UXReality Landing page
    Landing page //
    2023-02-16

UXReality (designed by CoolTool*) is a powerful AI-based app that literally turns any mobile device into a fully-fledged tool for studying website or app users’ behavior by recording their emotions, where they look and how they behave. It unites eye tracking, facial coding, surveys, voice recording and click-and-scroll tracking to redefine the paradigm for user testing. By using powerful AI algorithms and mobile device selfie camera the app 'understands' where users look at the screen and how they react. These are insights of a completely different level that allow getting a holistic understanding of the WHY's of user behavior that site analytics cannot explain. UXReality helps to improve conversion rates of mobile websites and apps (works for both live websites and prototypes).

  • UseResponse Landing page
    Landing page //
    2023-10-10

UXReality videos

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UseResponse videos

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Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to UXReality and UseResponse)

UXReality

UseResponse

User Experience
100 100%
User Experience
0% 0
Customer Feedback
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Customer Feedback
100% 100
AI
100 100%
AI
0% 0
Help Desk
0 0%
Help Desk
100% 100

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UXReality and UseResponse

UXReality Reviews

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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing UXReality and UseResponse, you can also consider the following products

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

UXTesting - Discover how your mobile users feel

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

RealEye - Online Research Platform with Webcam Eye-Tracking.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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