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Usetiful VS Basin

Compare Usetiful VS Basin and see what are their differences

UserGuiding
User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank. featured
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Usetiful logo Usetiful

Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.
Visit Website

Basin logo Basin

Build custom forms without the engineering lift.
  • Usetiful Landing page
    Landing page //
    2022-03-20

Usetiful bridges the gap between users and digital systems. Guided tours and smart tips allow users to master any software system from day one.

Usetiful provides interactive product tours and smart tips into your application, improving user adoption and conversions instantly.

  • Basin Landing page
    Landing page //
    2023-02-02

Basin automagically collects form submissions, blocks spam, sends email notifications, and triggers integrations with connected apps — saving you the hassle of building and maintaining your own form backend API.

Usetiful

Website
usetiful.com
Pricing URL
Official Usetiful Pricing
$ Details
freemium €29.0 / Monthly
Platforms
Browser Google Chrome Cross Platform Web JavaScript
Release Date
-
Edit details

Basin

Website
usebasin.com
Pricing URL
Official Basin Pricing
$ Details
freemium $4.0 / Monthly (Basic plan - 1 project, 3 forms, 250 submissions, 250MB storage)
Platforms
Web
Release Date
2017 October
Edit details

Usetiful features and specs

  • Product Tours: interactive guided tours
  • Checklists: user onboarding checklists
  • Smart Tips: contextual guidance and validation
  • Assistant widget: customer self help
  • Easy to Set-up and use: less than 5 min setup
  • Employee onboarding: employee tutorials and checklist

Basin features and specs

  • Custom redirect: Yes
  • File upload: Yes
  • Projects: Yes
  • Form sharing: Yes
  • Webhooks: Yes
  • Custom Templates: Yes
  • Custom Domains: Yes
  • API Access: Yes
  • SPAM Protection: Yes
  • Integrations: Yes
  • CSV Data Exporting: Yes
  • Domain Restriction: Yes
  • Autoresponse emails: Yes
  • Integrations: Yes

Usetiful videos

+ Add

Create product tours without coding with Usetiful

More videos:

  • Tutorial - User Onboarding Checklists by Usetiful
  • Demo - Usetiful - Visual Editor Demo
  • Demo - Usetiful Introduction Video

Basin videos

+ Add

Send emails from an HTML Contact Form in 2 minutes

More videos:

  • Tutorial - HTML Form Submissions to your Slack Channel

Category Popularity

0-100% (relative to Usetiful and Basin)

Usetiful

Basin

Digital Adoption
100 100%
Digital Adoption
0% 0
Form Builder
0 0%
Form Builder
100% 100
User Onboarding And Engagement
100 100%
User Onboarding And Engagement
0% 0
Surveys
0 0%
Surveys
100% 100

User comments

Share your experience with using Usetiful and Basin. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usetiful and Basin

Usetiful Reviews

  1. Convenient and free

    It was easy to get started - I have registered the free plan and created the first tour in approximately 15 minutes. Since then I have been improving on the experience.

    Part of my application is a single-page app. It was quite techy to get this part running. Kudos for the customer support that walked me through!

    🏁 Competitors: WalkMe
    👍 Pros:    Free basic plan|Easy to use|Great customer support
    👎 Cons:    Single page app support
  2. A nice simple tool for user onboarding

    I use Usetiful for various clients' projects that require product tours. Everyone was satisfied so far. Web editor allows me to quickly update the content and browser extension to preview the tours. Reports provide enough detail.

    🏁 Competitors: Appcues
    👍 Pros:    Easy to use|Easy user interface|Preview function|Good price
    👎 Cons:    Nothing, so far
15 best user onboarding software you need to try in 2023
Usetiful is one of the best-value onboarding tools we’ve found — it’s premium version is just $99/month for up to 20,000 users.
Source: www.marketermilk.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
For non-technical people, Usetiful’s integration and setup can be extremely confusing. While it’s still possible for a person who doesn’t know how to code to integrate the tool into their website, figuring out how to do it will be difficult for sure. In order to get to the required information, the user needs to dig deep into help center articles and cherry-pick the...
Source: userguiding.com
The 7 Best WalkMe Alternatives in 2023
Its customizable onboarding solutions make it a strong contender for organizations focused on data-driven decision-making. If you're looking for an easy-to-use platform with robust analytics capabilities, Usetiful is worth considering.
Source: helpjuice.com
Top alternatives to UserGuiding
If you are looking for high customizability and excellent customer service all while maintaining a reasonable pricing - Usetiful is the best alternative. At the same time, no onboarding software works exactly the same in every use case. Also make sure to consider the other two alternatives to make an educated decision.
Source: blog.usetiful.com
3 free tools for Product Managers to improve product adoption
Product Tours by Usetiful allow you to guide users within your product. You can for example point out interesting parts by well placed smart tips or guide new users with end-to-end walkthrough. Keeping users in direct conversation allows you to get more feedback.
Source: medium.com

Basin Reviews

We have no reviews of Basin yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Basin seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usetiful mentions (0)

We have not tracked any mentions of Usetiful yet. Tracking of Usetiful recommendations started around Mar 2021.

Basin mentions (3)

  • RudderStack's Data Stack: Deep Dive
    Another tool we use on the marketing site is Basin, which acts as a back-end form submission handler that isn't susceptible to client-side browser blockers or JavaScript errors, meaning we capture leads no matter what. Basin routes data to a RudderStack Webhook Source. - Source: dev.to / over 2 years ago
  • What do you usually do when you need a fast and simple way to capture some simple data? I have a static website with a signup form, and using a database just to save some emails would be an overkill.
    I just use Basin https://usebasin.com. Source: over 2 years ago
  • How to send your html form to Google Sheets for free
    Usebasin.com (https://usebasin.com) The free tier on this Service only allows for 1 form and it also uses integrations with Zapier or Integromat to submit forms to Google Sheets. The third-party integration makes the setup more complex, because you also need an account at the integration partner and configure the integration to get your form to end up in Google Sheets. You can export all submissions to Excel or... - Source: dev.to / almost 3 years ago

What are some alternatives?

When comparing Usetiful and Basin, you can also consider the following products

UserGuiding - User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.

Formspree.io - Just send your form to our URL and we'll forward it to your email.

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Getform - Smart form endpoints. The modern way to build the form backend.

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

FormSubmit - Connect your form to our form endpoint and we’ll email you the submissions. No PHP, Javascript or any backend code required.

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