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UserVoice VS OpenSSL

Compare UserVoice VS OpenSSL and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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  3. » Reviews
  4. » Alternatives

UserVoice logo UserVoice

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

OpenSSL logo OpenSSL

OpenSSL is a free and open source software cryptography library that implements both the Secure Sockets Layer (SSL) and the Transport Layer Security (TLS) protocols, which are primarily used to provide secure communications between web browsers and …
  • UserVoice Landing page
    Landing page //
    2023-10-14
  • OpenSSL Landing page
    Landing page //
    2023-09-14

UserVoice features and specs

  • User Feedback Gathering
    UserVoice allows businesses to collect feedback directly from users, helping to prioritize product improvements based on actual user needs.
  • Customization
    The platform is highly customizable, which allows organizations to tailor it to their specific needs and branding requirements.
  • Integration with Other Tools
    UserVoice integrates with other popular tools like Slack, Jira, and Salesforce, making it easier to consolidate feedback and manage workflows.
  • Analytics and Reporting
    Robust analytics and reporting tools provide actionable insights into user feedback trends and sentiment.
  • User Engagement
    Features like voting and commenting encourage user participation and create a sense of community.
  • Scalability
    The platform can scale to accommodate organizations of various sizes, from startups to large enterprises.

Possible disadvantages of UserVoice

  • Pricing
    UserVoice can be expensive for small businesses or startups, making it less accessible for organizations with limited budgets.
  • Learning Curve
    There can be a steep learning curve for new users, which might require additional training and onboarding.
  • Limited Customization at Lower Tiers
    While the platform is customizable, lower-tier plans offer limited customization options compared to higher-tier plans.
  • Complexity
    Advanced features and integrations can add complexity, which may require dedicated staff for proper management.
  • Response Time
    Some users have reported slower response times from customer support, which can be frustrating during critical issues.
  • Feature Clutter
    The abundance of features can sometimes feel overwhelming, making navigation and usage less intuitive for some users.

OpenSSL features and specs

  • Open Source
    OpenSSL is open-source software, which means it is freely available and can be reviewed, modified, and improved by anyone.
  • Widely Used
    OpenSSL is one of the most widely used libraries for SSL and TLS protocols, ensuring high compatibility and support across different platforms and applications.
  • Comprehensive Documentation
    OpenSSL provides extensive documentation and resources that can help users understand and implement its features effectively.
  • Regular Updates
    The OpenSSL project is actively maintained, receiving regular updates and patches to address security vulnerabilities and improve functionality.
  • Community Support
    A large community of developers and users contribute to forums, mailing lists, and other discussion platforms, providing support and sharing knowledge.
  • Flexible and Powerful
    OpenSSL offers a wide range of cryptographic functions and protocols, making it a versatile tool for various security requirements.

Possible disadvantages of OpenSSL

  • Complexity
    OpenSSL can be complex to configure and use, particularly for beginners or those without a deep understanding of cryptographic principles.
  • Security Vulnerabilities
    Despite regular updates, OpenSSL has had several high-profile security vulnerabilities in the past, such as Heartbleed, which can have broad implications.
  • Performance Overhead
    Depending on the implementation and configuration, using OpenSSL can introduce performance overhead, impacting the speed and efficiency of applications.
  • Limited User-Friendly Tools
    While OpenSSL is powerful, it lacks user-friendly tools and interfaces, making it harder for less technical users to operate.
  • Documentation Quality
    Though comprehensive, some users find the OpenSSL documentation to be dense and difficult to navigate, which can make troubleshooting and implementation challenging.

Analysis of UserVoice

Overall verdict

  • UserVoice is a good solution for businesses looking to systematically incorporate customer feedback into their product development process. It is particularly beneficial for organizations seeking to improve customer engagement and make data-driven decisions.

Why this product is good

  • UserVoice is a popular platform for gathering and managing customer feedback. It provides tools for users to submit, vote, and discuss ideas, which can help companies prioritize product development based on customer demand. The platform is praised for its ease of use, integration capabilities with other tools, and its robust reporting features, which allow businesses to track feedback trends and measure customer satisfaction effectively.

Recommended for

    UserVoice is recommended for medium to large-sized businesses, product managers, customer experience teams, and any organization looking to foster a more interactive relationship with their customer base to drive product improvements. It suits industries where customer feedback is a critical component of growth and innovation, such as technology, software development, and digital services.

Analysis of OpenSSL

Overall verdict

  • Yes, OpenSSL is generally considered a reliable and secure option for secure communications. However, like any software, it requires proper configuration and regular updates to maintain its security posture.

Why this product is good

  • OpenSSL is an open-source cryptographic library widely used for implementing secure communications over networks using the SSL and TLS protocols. It is considered good because of its extensive feature set, constant updates, and widespread adoption across different platforms. The project benefits from a large community of contributors who regularly update and patch the software, ensuring it stays secure and robust.

Recommended for

  • Web servers requiring SSL/TLS support for secure HTTP (HTTPS) connections
  • Developers needing cryptographic functions for applications
  • Embedded systems requiring small footprint security solutions
  • Network applications that require secure data transmission

UserVoice videos

+ Add

UserVoice Review

More videos:

  • Tutorial - How to Use Customer Feedback on Your Product by UserVoice CEO
  • Review - UserVoice

OpenSSL videos

+ Add

Das Kommando "enc" in OpenSSL

More videos:

  • Review - OpenSSL and FIPS... They Are Back Together!
  • Review - OpenSSL After Heartbleed by Rich Salz & Tim Hudson, OpenSSL

Category Popularity

0-100% (relative to UserVoice and OpenSSL)

UserVoice

OpenSSL

Customer Feedback
100 100%
Customer Feedback
0% 0
Development Tools
0 0%
Development Tools
100% 100
User Feedback
100 100%
User Feedback
0% 0
Javascript UI Libraries
0 0%
Javascript UI Libraries
100% 100

User comments

Share your experience with using UserVoice and OpenSSL. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserVoice and OpenSSL

UserVoice Reviews

10 Best Canny Alternatives and Competitors in 2025
UserVoice is a Canny.io alternative that dives deeper into customer feedback. While Canny offers feedback based on upvoting, UserVoice goes further by collecting feedback from multiple avenues including email, questionnaires, chat, and automated feedback forms. Use this tool to leverage user feedback and build more innovative products. ⚒️
Source: clickup.com
17 Best Canny Alternatives in 2024
UserVoice is a customer feedback management tool that helps you collect, organize and prioritize all of your feedback in one place. UserVoice is the most complete and most popular tool for collecting feedback from your users and employees. It is also one of the few tools that can handle both internal (employee) feedback and external customer feedback.
Source: supahub.com
30+ Customer Feedback Tools comparison
For optimal user experience, your customer should not sense they are leaving your website and using another platform for feedback. The look and feel of the feedback platform must be customizable to match your design. Create and organize pages with custom content with UserVoice and ClearFlask.
Source: clearflask.com
HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
Source: ecommerce-platforms.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Customers can send in new public ideas or private messages, and your team can answer them all from one combined dashboard. There's even integrations with internet phone systems, CRMs, social networks and more to get as many of your support requests in one place as possible. UserVoice watches everything going on and combines it with your public feature requests to build a...
Source: zapier.com

OpenSSL Reviews

We have no reviews of OpenSSL yet.
Be the first one to post

Social recommendations and mentions

Based on our record, UserVoice should be more popular than OpenSSL. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserVoice mentions (8)

  • YARWL (Yet Another Remarkable Wishlist)
    I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: over 2 years ago
  • Ask HN: Could you please share which SaaS you are using for your SaaS?
    - Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 3 years ago
  • "Help us to improve your reMarkable experience"
    I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: over 3 years ago
  • How We Use Internal Hackathons to Create New Product Features
    Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, “Oh yeah, I hacked that together; it was cool but with a few bugs.”. - Source: dev.to / over 3 years ago
  • Move features requests from Reddit?
    Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: over 3 years ago
View more

OpenSSL mentions (2)

  • Why does Baserow need my personal data so I can run open source?
    Baserow uses open source like https://en.wikipedia.org/wiki/OpenSSL and can use it without handing over data to openssl.org. Source: over 2 years ago
  • Creating private key help
    Noob here; I'm looking at openssl.org Two commands are listed; "openssl-genrsa" and "openssl genrsa" (No hyphen). Source: over 3 years ago

What are some alternatives?

When comparing UserVoice and OpenSSL, you can also consider the following products

Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

jQuery - The Write Less, Do More, JavaScript Library.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

React Native - A framework for building native apps with React

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Babel - Babel is a compiler for writing next generation JavaScript.

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