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UserTesting.com VS ShareX

Compare UserTesting.com VS ShareX and see what are their differences

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Contents:
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  3. » Reviews
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UserTesting.com logo UserTesting.com

Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

ShareX logo ShareX

ShareX is a free and open source program that lets you capture or record any area of your screen...
  • UserTesting.com Landing page
    Landing page //
    2023-09-27

UserTesting enables every organization to deliver the best customer experience powered by human insight. With UserTesting’s on-demand Human Insight Platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands.

  • ShareX Landing page
    Landing page //
    2022-10-29

UserTesting.com

Website
usertesting.com
Pricing URL
Official UserTesting.com Pricing
$ Details
Free Trial
Release Date
2007 January
Startup details
Country
United States
State
California
City
San Francisco
Founder(s)
Darrell Benatar
Employees
500 - 999
Edit details

ShareX

Website
getsharex.com
Pricing URL
-
$ Details
Release Date
-
Edit details

UserTesting.com features and specs

  • Ease of Use
    The platform is user-friendly and easy to navigate, making it simple for users to set up tests and analyze results.
  • Quality of Feedback
    Provides high-quality, detailed feedback from real users, which can be instrumental in improving user experience.
  • Quick Turnaround Time
    Enables rapid collection of feedback, often providing results within hours, which is ideal for iterative testing and fast-paced development cycles.
  • Diverse Participant Pool
    Offers access to a broad and diverse range of participants, ensuring that feedback is representative of different demographics and user types.
  • Comprehensive Analytics
    Includes robust analytics tools that help users make sense of the data collected and draw actionable insights.
  • Customizable Tests
    Allows for the creation of highly customizable tests to fit specific research needs and objectives.
  • Video Feedback
    Participants provide video recordings of their sessions, offering visual and contextual insights into user interactions.

Possible disadvantages of UserTesting.com

  • Cost
    The platform can be expensive, making it less accessible for smaller businesses or startups with limited budgets.
  • Participant Dropout
    There can be instances of participants dropping out of tests, which may require rescheduling and cause delays.
  • Limited Session Duration
    Testing sessions are often limited in duration, which might not be sufficient for more comprehensive or complex tests.
  • Dependency on External Participants
    The quality and reliability of the feedback are dependent on the external participant pool, which can sometimes be inconsistent.
  • Learning Curve
    While the platform is generally user-friendly, there can still be a learning curve for users unfamiliar with UX research methodologies.

ShareX features and specs

  • Free and Open Source
    ShareX is completely free and the source code is open to the public. This allows for community contributions, and users can trust that there are no hidden costs or malware.
  • Feature-Rich
    ShareX offers a wide range of features including screen capture, video recording, GIF creation, and various upload methods to many different services.
  • Customization
    The software provides extensive customization options, allowing users to tailor their workflows to their specific needs. This includes hotkeys, automated tasks, and image editing on-the-fly.
  • Various Output Formats
    Users can save their captures in multiple formats such as PNG, JPEG, GIF, and more. This makes it versatile for different use cases.
  • Automated Processes
    ShareX can automate various processes such as uploading to cloud services, copying URLs, and performing file operations. This enhances productivity and saves time.
  • Regular Updates
    The application receives regular updates, ensuring that it keeps up with new technology and user requirements.

Possible disadvantages of ShareX

  • Complexity
    With its wide array of features, ShareX can be complex and overwhelming for new users. The interface might take some time to get used to.
  • Windows-Only
    ShareX is only available for Windows. Users on other operating systems like macOS or Linux will not be able to use it natively.
  • Occasional Bugs
    Some users report occasional bugs or instability, which may require troubleshooting or waiting for updates to resolve.
  • Steep Learning Curve
    Due to its extensive features and customization options, there is a steep learning curve for users who want to make the most out of all functionalities.
  • Third-Party Dependencies
    Some features may rely on third-party services or frameworks, which can lead to complications or additional configuration steps.

UserTesting.com videos

+ Add

Testing out UserTesting.com (LEGIT SIDE HUSTLE?!?)

ShareX videos

+ Add

Here's why you should download ShareX.

More videos:

  • Review - Simple Screenshots & Screen Recording — Why You Should Use ShareX
  • Tutorial - ShareX Install and How to use Guide 2019

Category Popularity

0-100% (relative to UserTesting.com and ShareX)

UserTesting.com

ShareX

User Experience
100 100%
User Experience
0% 0
Screenshots
0 0%
Screenshots
100% 100
Usability
100 100%
Usability
0% 0
Screenshot Annotation
0 0%
Screenshot Annotation
100% 100

User comments

Share your experience with using UserTesting.com and ShareX. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserTesting.com and ShareX

UserTesting.com Reviews

10 Best Canny Alternatives and Competitors in 2025
The best way to understand your users is to put yourself in their shoes. With UserTesting, see what your customers see when they use your products and dive into user feedback to build products they’ll use daily. 🎯
Source: clickup.com
11 Hotjar alternatives and competitors in 2024
UserTesting is a UX research tool that allows users to gain user insights via video feedback. UX teams can use the UserTesting panel to hire testers and delegate tasks to uncover how users interact with their product.
Source: maze.co
10 Best Hotjar Alternatives & Competitors in 2023
Plus, users can not reach any visualized data on the UserTesting dashboard and this makes it rather difficult to understand what exactly is going on on a website.
Source: www.socialpros.co
Best 8 Affordable UserZoom Alternatives in 2023
A vast quantity of worthless responses is the platform’s biggest and most noticeable downside. While UserTesting has a large volunteer pool, it appears that a considerable number of them are not qualified to participate in meaningful research. Some respondents are impatient, cheat, or appear to be uninterested in the procedure, all of which detracts from the overall...
Source: blog.uxtweak.com
UserTesting vs UserZoom: Pick the right user research software in 2022
Both Usertesting and UserZoom do not have a public pricing page. Their price is available upon request and you need to register for a demo. Then a sales representative will reach out to schedule an introductory demo call with you. After the call, you are usually given an estimate and a second sales call follows. The process of acquiring and registering for a subscription...
Source: blog.uxtweak.com

ShareX Reviews

Selecting the Best Screen Recorder for Windows 11: A Thorough Exploration
Selecting the right screen recorder for Windows 11 hinges on your specific needs and the level of complexity you’re comfortable with. ScreenRec offers a balanced mix of ease of use and functionality, making it an excellent choice for most users. However, those with more specialized needs might find OBS Studio, Camtasia, Bandicam, or ShareX to be better suited to their...
Source: medium.com
Top 8 Best Free Screen Recorders in 2024
Another top contender for best free screen recorders in 2024 is ShareX. While not as feature-rich as some of its counterparts like OBS or ScreenMix, it still serves as an excellent fit for beginners venturing into screen recording. With ShareX, you enjoy the flexibility of customizing your recording area, allowing you to capture specific windows or your entire screen. ShareX...
Source: mixilab.com
The Most Recommended 11 Screen Recorders for Windows 10/11 in 2023 [HOT]
After installing and starting ShareX on your PC, just use the shortcut key to start screen capture and select areas, automatically save images, upload directly to the cloud, share online, and so on. ShareX is free to use. ShareX for Windows 10/11 can easily import media from your computer. You can choose to record the whole screen, part of the screen or a specific program at...
Source: www.geekersoft.com
The 5 Most Recommended Free Screen Recording Softwares
ShareX is an open source screen recording software. This screen recording tool does not add watermark or time limit to the recorded video, and it can also be saved in GIF format after recording.
Source: www.geekersoft.com
Top 15 Free Alternatives to OBS | Online Free Screen Recorder for PC
ShareX, like OBS, is a free and open-source tool for Windows users. This free tool provides a lot of features, including full-screen window, designated areas and active window recording; set timed recording; performming recording while scrolling the page; taking screenshots and supporting OCR to extract text from screenshots, etc.
Source: www.geekersoft.com

Social recommendations and mentions

Based on our record, ShareX should be more popular than UserTesting.com. It has been mentiond 273 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserTesting.com mentions (101)

  • Low-cost, one-off unmoderated usability testing platforms
    Lookback, Usability Hub (now called Lyssna) and Validately but have been spoiled by former employers who had the budget for usertesting.com so I'm pretty out of the loop on low-budget options. TIA! Source: over 1 year ago
  • Interview recruiting?
    I need to recruit 5-6 parents/grandparents for a study and I'm having trouble finding a company I can use (aside from usertesting.com since they tailor to large companies and I'm doing freelance work). Every company I've come across offers recruitment for surveys, but not interviews. Source: over 1 year ago
  • iOS User Testing App Won't Open
    Anyone else having problems with the iOS UserTesting App? Mine just opens and shows the logo, and stays there. I can see multiple tests available on usertesting.com, but can't open the app. I have a iPhone 13, updated to 17.1. Source: over 1 year ago
  • 🚀 Improve Your Site; Get Expert Reviews On Your Creation!
    User Testing Services: Platforms like UserTesting Human Insight Platform | Improve Customer Experience (CX) allow you to get feedback from real users who provide insights on usability, design, and user experience. Source: over 1 year ago
  • Is MTurk worth it for new users? (ZERO rejections, either...)
    Try usertesting.com, it fits into your schedule better. Source: almost 2 years ago
View more

ShareX mentions (273)

  • Devlog: Hacktoberfest 2024 (2/4)
    I made sure to document every step of the way via screenshots to ensure I could test enabling and disabling certain features. The screenshot tool I use on Windows is called, ShareX, and I find it extremely useful with regards to pointing out certain elements in an image. - Source: dev.to / 8 months ago
  • Flameshot – Powerful, yet simple to use open-source screenshot software
    I've been using ShareX (https://getsharex.com/) for some years, which is also open-source, and very featureful while not feeling too bloated, though Windows only. I'll have to have a look at this next time I'm on a Linux desktop, as I found the options lacking compared to ShareX last time I looked. - Source: Hacker News / 12 months ago
  • The fastest tool for measuring anything on your screen
    ShareX (https://getsharex.com/) doesn't have quite this nice UX but it's free. I often use it alongside browser dev tools. Here's a screenshot of me measuring this comment box https://i.imgur.com/yoTHbzq.png. - Source: Hacker News / about 1 year ago
  • Full Screen recording software for lower end machines.
    ShareX will run on that machine no problem. Open-source & free. Https://i.imgur.com/KQAoDin.jpg. Source: over 1 year ago
  • 'Screen Apnea'
    ShareX [1] is my other "must install" app. I never would have guessed how much my branch of engineering consists of "take a screenshot and draw lines, arrows and circles on it." Being able to customize my workflow to do all of that is really great. [1] https://getsharex.com/. - Source: Hacker News / almost 2 years ago
View more

What are some alternatives?

When comparing UserTesting.com and ShareX, you can also consider the following products

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Greenshot - Greenshot is a free and open source screenshot tool that allows annotation and highlighting using the built-in image editor.

TestRail - TestRail provides comprehensive test case management for software testing. Organize your testing, boost productivity, get real-time insights, and track progress toward milestones. Integrates with leading issue tracking and test automation tools.

LightShot - The fastest way to take a customizable screenshot.

User Interviews - User Interviews is a tool to recruit participants for product tests and market research.

Snagit - Screen Capture Software for Windows and Mac

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