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Snagit VS UserTesting.com

Compare Snagit VS UserTesting.com and see what are their differences

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Snagit logo Snagit

Screen Capture Software for Windows and Mac

UserTesting.com logo UserTesting.com

Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!
  • Snagit Landing page
    Landing page //
    2022-04-27
  • UserTesting.com Landing page
    Landing page //
    2023-09-27

UserTesting enables every organization to deliver the best customer experience powered by human insight. With UserTesting’s on-demand Human Insight Platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands.

Snagit

Website
techsmith.com
Pricing URL
-
$ Details
-
Release Date
-
Edit details

UserTesting.com

Website
usertesting.com
Pricing URL
Official UserTesting.com Pricing
$ Details
Free Trial
Release Date
2007 January
Startup details
Country
United States
State
California
City
San Francisco
Founder(s)
Darrell Benatar
Employees
500 - 999
Edit details

Snagit features and specs

  • User-friendly Interface
    Snagit has an intuitive and easy-to-navigate interface, making it accessible for users of all skill levels.
  • Powerful Editing Tools
    Offers a comprehensive suite of editing tools, including annotations, callouts, and effects that enhance captured content.
  • Versatile Capture Options
    Supports a variety of capture types such as full screen, window, region, scrolling screen, and video, providing flexibility for different needs.
  • Integrated Sharing Options
    Allows easy sharing of captured and edited content directly from the application to popular platforms like email, social media, and cloud services.
  • Cross-platform Compatibility
    Available for both Windows and Mac OS, ensuring users can have a seamless experience across different operating systems.
  • Regular Updates and Support
    Receives frequent updates that introduce new features and improvements, along with robust customer support from TechSmith.

Possible disadvantages of Snagit

  • Cost
    Snagit is a premium product with a significant price tag, which might not be affordable for all users compared to free alternatives.
  • Resource Intensive
    Can be demanding on system resources, potentially slowing down other applications or processes, especially on less powerful hardware.
  • Learning Curve for Advanced Features
    While the interface is user-friendly, mastering some of the more advanced features can take time and effort.
  • Limited Video Editing Capabilities
    Though it has video capture capabilities, its video editing tools are basic and might not meet the needs of users requiring comprehensive video editing.
  • Watermark on Trial Version
    The free trial version places a watermark on output, which may be inconvenient for users looking to test the software without restrictions.

UserTesting.com features and specs

  • Ease of Use
    The platform is user-friendly and easy to navigate, making it simple for users to set up tests and analyze results.
  • Quality of Feedback
    Provides high-quality, detailed feedback from real users, which can be instrumental in improving user experience.
  • Quick Turnaround Time
    Enables rapid collection of feedback, often providing results within hours, which is ideal for iterative testing and fast-paced development cycles.
  • Diverse Participant Pool
    Offers access to a broad and diverse range of participants, ensuring that feedback is representative of different demographics and user types.
  • Comprehensive Analytics
    Includes robust analytics tools that help users make sense of the data collected and draw actionable insights.
  • Customizable Tests
    Allows for the creation of highly customizable tests to fit specific research needs and objectives.
  • Video Feedback
    Participants provide video recordings of their sessions, offering visual and contextual insights into user interactions.

Possible disadvantages of UserTesting.com

  • Cost
    The platform can be expensive, making it less accessible for smaller businesses or startups with limited budgets.
  • Participant Dropout
    There can be instances of participants dropping out of tests, which may require rescheduling and cause delays.
  • Limited Session Duration
    Testing sessions are often limited in duration, which might not be sufficient for more comprehensive or complex tests.
  • Dependency on External Participants
    The quality and reliability of the feedback are dependent on the external participant pool, which can sometimes be inconsistent.
  • Learning Curve
    While the platform is generally user-friendly, there can still be a learning curve for users unfamiliar with UX research methodologies.

Analysis of Snagit

Overall verdict

  • Overall, Snagit is a solid choice for individuals and professionals who require a reliable screen capture and editing tool. Its user-friendly interface and variety of features make it a popular choice among users.

Why this product is good

  • Snagit is often considered a good tool because it offers a comprehensive set of features for screen capture and image editing that are easy to use, even for beginners. It allows users to capture various types of screenshots and screen recordings, which can be easily annotated and shared. Additionally, its integration with TechSmith’s other products and cloud services enhances its usability for professional and academic purposes.

Recommended for

  • Educators creating instructional materials
  • Businesses needing visual communication tools
  • Content creators producing tutorials and presentations
  • Teams collaborating on visual projects

Analysis of UserTesting.com

Overall verdict

  • UserTesting.com is generally considered a good tool for businesses looking to conduct user research and usability testing. Its platform is user-friendly and it provides high-quality, actionable insights. However, its suitability may vary depending on the specific requirements of a project, such as budget constraints and target audience.

Why this product is good

  • UserTesting.com is a popular platform for gaining insights into user experience by allowing businesses to watch real users interact with their products or websites. It offers valuable video-based feedback from a diverse group of testers, which can help identify pain points, improve usability, and enhance customer satisfaction.

Recommended for

  • Product managers seeking to understand user interactions
  • UI/UX designers needing feedback on design elements
  • Marketing teams aiming to improve customer engagement
  • Businesses of various sizes looking to enhance their digital platforms

Snagit videos

+ Add

Snagit-- The Ultimate Screen Capture Tool

More videos:

  • Review - Snagit vs. Camtasia: Which Screen Recorder is Right for You?
  • Review - What's new in Snagit 2020?

UserTesting.com videos

+ Add

Testing out UserTesting.com (LEGIT SIDE HUSTLE?!?)

Category Popularity

0-100% (relative to Snagit and UserTesting.com)

Snagit

UserTesting.com

Screenshot Annotation
100 100%
Screenshot Annotation
0% 0
User Experience
0 0%
User Experience
100% 100
Screenshots
100 100%
Screenshots
0% 0
Usability
0 0%
Usability
100% 100

User comments

Share your experience with using Snagit and UserTesting.com. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Snagit and UserTesting.com

Snagit Reviews

How To Screen Record On MacBook Pro: Complete Guide
Snagit is a great tool for capturing and editing screen recordings, but it does have a few drawbacks. The software can be expensive for some users, and the learning curve can be steep for those who are new to video editing. Additionally, Snagit is not compatible with all operating systems, so users may need to find an alternative if they are using a less common OS.
Source: screenrec.com
Keeping Mac Screenshots Simple and Helpful
Blur or Hide Private Information: If your screenshot reveals emails or personal data, block it out. Tools like Monosnap, ScreenRec, or Snagit often include a blur function that’s just a click away.
Source: medium.com
5 Best Screenshot Tools for Mac in 2024 (Free & Paid)
In conclusion, these five screenshot apps for Mac offer a range of features to cater to different user needs. Xnapper stands out as the best all-in-one screenshot tool with its automatic beautification and screen recording capabilities. CleanShot X and Snagit are feature-rich and ideal for professionals, while Lightshot is perfect for users who prefer a simple free...
Source: storychief.io
The best screenshot tools for Mac
For Mac users, Snagit lets you capture text from an image and paste it into an editor. You have the option to grab scrolling screenshots of pages that are too long to fit on the screen at once. The program also allows you to rearrange the components of the images you grab.
Source: www.techradar.com
10 Proven Screen Recorders for Mac [Updated in 2023]
Snagit is a program for capturing screens for Mac. It has more features than most Windows versions. Snagit gives you better feedback, supports teamwork and creates graphics to help you get things done. It's one of the best screen recorders out there.
Source: www.geekersoft.com

UserTesting.com Reviews

10 Best Canny Alternatives and Competitors in 2025
The best way to understand your users is to put yourself in their shoes. With UserTesting, see what your customers see when they use your products and dive into user feedback to build products they’ll use daily. 🎯
Source: clickup.com
11 Hotjar alternatives and competitors in 2024
UserTesting is a UX research tool that allows users to gain user insights via video feedback. UX teams can use the UserTesting panel to hire testers and delegate tasks to uncover how users interact with their product.
Source: maze.co
10 Best Hotjar Alternatives & Competitors in 2023
Plus, users can not reach any visualized data on the UserTesting dashboard and this makes it rather difficult to understand what exactly is going on on a website.
Source: www.socialpros.co
Best 8 Affordable UserZoom Alternatives in 2023
A vast quantity of worthless responses is the platform’s biggest and most noticeable downside. While UserTesting has a large volunteer pool, it appears that a considerable number of them are not qualified to participate in meaningful research. Some respondents are impatient, cheat, or appear to be uninterested in the procedure, all of which detracts from the overall...
Source: blog.uxtweak.com
UserTesting vs UserZoom: Pick the right user research software in 2022
Both Usertesting and UserZoom do not have a public pricing page. Their price is available upon request and you need to register for a demo. Then a sales representative will reach out to schedule an introductory demo call with you. After the call, you are usually given an estimate and a second sales call follows. The process of acquiring and registering for a subscription...
Source: blog.uxtweak.com

Social recommendations and mentions

Based on our record, UserTesting.com seems to be more popular. It has been mentiond 101 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Snagit mentions (0)

We have not tracked any mentions of Snagit yet. Tracking of Snagit recommendations started around Mar 2021.

UserTesting.com mentions (101)

  • Low-cost, one-off unmoderated usability testing platforms
    Lookback, Usability Hub (now called Lyssna) and Validately but have been spoiled by former employers who had the budget for usertesting.com so I'm pretty out of the loop on low-budget options. TIA! Source: over 1 year ago
  • Interview recruiting?
    I need to recruit 5-6 parents/grandparents for a study and I'm having trouble finding a company I can use (aside from usertesting.com since they tailor to large companies and I'm doing freelance work). Every company I've come across offers recruitment for surveys, but not interviews. Source: over 1 year ago
  • iOS User Testing App Won't Open
    Anyone else having problems with the iOS UserTesting App? Mine just opens and shows the logo, and stays there. I can see multiple tests available on usertesting.com, but can't open the app. I have a iPhone 13, updated to 17.1. Source: over 1 year ago
  • 🚀 Improve Your Site; Get Expert Reviews On Your Creation!
    User Testing Services: Platforms like UserTesting Human Insight Platform | Improve Customer Experience (CX) allow you to get feedback from real users who provide insights on usability, design, and user experience. Source: over 1 year ago
  • Is MTurk worth it for new users? (ZERO rejections, either...)
    Try usertesting.com, it fits into your schedule better. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Snagit and UserTesting.com, you can also consider the following products

ShareX - ShareX is a free and open source program that lets you capture or record any area of your screen...

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Greenshot - Greenshot is a free and open source screenshot tool that allows annotation and highlighting using the built-in image editor.

TestRail - TestRail provides comprehensive test case management for software testing. Organize your testing, boost productivity, get real-time insights, and track progress toward milestones. Integrates with leading issue tracking and test automation tools.

LightShot - The fastest way to take a customizable screenshot.

User Interviews - User Interviews is a tool to recruit participants for product tests and market research.

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