Software Alternatives & Reviews

Usersnap VS Zeplin

Compare Usersnap VS Zeplin and see what are their differences

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Zeplin logo Zeplin

Collaboration app for UI designers & frontend developers
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • Zeplin Landing page
    Landing page //
    2023-10-19

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

Zeplin

Website
zeplin.io
$ Details
-
Platforms
-
Release Date
-

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Zeplin features and specs

No features have been listed yet.

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Zeplin videos

Zeplin Basics: Design Systems

More videos:

  • Demo - Zeplin Demo: What is Zeplin? (Video)

Category Popularity

0-100% (relative to Usersnap and Zeplin)
Customer Feedback
100 100%
0% 0
Design Tools
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Prototyping
0 0%
100% 100

User comments

Share your experience with using Usersnap and Zeplin. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and Zeplin

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Zeplin Reviews

10 Best Adobe XD Alternatives (Free & Paid)
Zeplin is a smart Adobe XD alternative for code lovers. It is a code-based design app where you can source all your components from Storybook, Github, Bitbucket, SourceForge, and other repositories, so they are always code-ready. The app also integrates seamlessly with team collaboration and project management tools like Trello, Proofhub, Monday, Jira, and Slack, offering...
Top 10 Free Adobe XD Alternatives in 2021
One of the top alternatives to Adobe XD is Zeplin, a code-based design tool where your components can be sourced from GitHub, Storybook, and other repositories so they're always code-ready. You can view summaries of your components within your designs and easily see code snippets for how to initialize them. There are also extensive integrations with project management and...

Social recommendations and mentions

Based on our record, Zeplin should be more popular than Usersnap. It has been mentiond 21 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: 11 months ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / over 1 year ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

Zeplin mentions (21)

  • Storybook 8
    Additionally, thank you to all our community launch partners across the frontend ecosystem for helping us bring Storybook 8 to the world! Thanks to Chromatic, Figma, ViteConf, Omlet, DivRiots, story.to.design, StackBlitz, UXpin, Nx, Mock Service Worker, Anima, Zeplin, zeroheight, kickstartDS, and Kendo UI. - Source: dev.to / about 2 months ago
  • Why is Figma better for developers?
    Designers would often use separate tools like Zeplin or Invision to handoff the designs to developers.🚮. - Source: dev.to / 2 months ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Zeplin — Designer and developer collaboration platform. Show designs, assets, and style guides. Free for one project. - Source: dev.to / 3 months ago
  • What do you think about the new Figma developer mode?
    I'd suggest if you're going to use a tool to collaborate on finalized designs. One that doesn't rely on which design tool you use, why not use zeplin.io? There are free plans and paid plans, and it was purpose built for design delivery. Over 5 million users--over 3 million developers using it. Source: 10 months ago
  • Working with engineers
    It seems to be you and your team could benefit from a tool like zeplin. Source: about 1 year ago
View more

What are some alternatives?

When comparing Usersnap and Zeplin, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Invision - Prototyping and collaboration for design teams

Marker.io - Visual feedback and bug reporting tool for websites

Figma - Team-based interface design, Figma lets you collaborate on designs in real time.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Balsamiq - Balsamiq. Rapid, effective and fun wireframing software.