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Usersnap VS Balsamiq

Compare Usersnap VS Balsamiq and see what are their differences

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Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Balsamiq logo Balsamiq

Balsamiq. Rapid, effective and fun wireframing software.
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • Balsamiq Landing page
    Landing page //
    2021-10-02

Usersnap

Website
usersnap.com
Pricing URL
Official Usersnap Pricing
$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January
Edit details

Balsamiq

Website
balsamiq.com
Pricing URL
Official Balsamiq Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Balsamiq features and specs

No features have been listed yet.

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Balsamiq videos

+ Add

UX Review: Balsamiq.com - Watch a Usability Expert Review Our Site!

More videos:

  • Tutorial - Balsamiq Mockups: Beginner Tutorial
  • Review - Balsamiq Wireframes for Desktop Overview (Windows)

Category Popularity

0-100% (relative to Usersnap and Balsamiq)

Usersnap

Balsamiq

Customer Feedback
100 100%
Customer Feedback
0% 0
Prototyping
0 0%
Prototyping
100% 100
Visual Bug Reports
100 100%
Visual Bug Reports
0% 0
Design Tools
0 0%
Design Tools
100% 100

User comments

Share your experience with using Usersnap and Balsamiq. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and Balsamiq

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

Balsamiq Reviews

Figma Alternatives: 12 Prototyping and Design Tools in 2024
Balsamiq is a design tool that has been available since 2008. It’s easy to use and even boasts active customer service if you need help. The software is beginner-friendly, so there is no learning curve if you’re a newbie.
Source: mockitt.wondershare.com

Social recommendations and mentions

Based on our record, Balsamiq should be more popular than Usersnap. It has been mentiond 30 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: 12 months ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / almost 2 years ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

Balsamiq mentions (30)

  • Tell HN: My Favorite Tools
    A few apps that are a joy to use: https://ia.net/writer for writing. https://usecontrast.com/ for checking contrast. https://sipapp.io/ for picking colors. https://nova.app/ for editing code. https://cleanshot.com/ for screenshots. https://getpixelsnap.com/ for measuring elements on screen. https://netnewswire.com/ for reading things via RSS. https://panic.com/transmit/ for file transfers. https://usefathom.com/... - Source: Hacker News / 4 months ago
  • Ask HN: Best UI design courses for hackers?
    I think the best practical approach for designing UIs is to download (and buy) Balsamic[0] and use that to design UIs. Cut through the nonsense of colours and pixels in the first instance and just lay things out logically and simply. [0] https://balsamiq.com. - Source: Hacker News / 5 months ago
  • Build Products that don’t SUCK
    Create a low-fidelity mockup or wireframe of your MVP using tools like Balsamiq, Sketch, or Figma. Or use an easier-to-use tool like Uizard, which also has text-to-design capabilities. Source: 9 months ago
  • Starting Design Work in a Spreadsheet
    Just for drawing mock app screens, I have found Balsamiq[0] to be pretty good (you can do a bunch of stuff with the trial version itself). Not affiliated with them in any way. [0]: https://balsamiq.com/. - Source: Hacker News / 10 months ago
  • Is there software for building out copywriting for a website?
    Balsamiq has been pretty good for me so far. It's super bare-bones so it's better for copy mockups than actual UX design. It's also a lot easier than Figma. Note that you don't have to use the default comic sans, but I do because it's funny. Source: over 1 year ago
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What are some alternatives?

When comparing Usersnap and Balsamiq, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Invision - Prototyping and collaboration for design teams

Marker.io - Visual feedback and bug reporting tool for websites

Moqups - The most stunning HTML5 app for creating resolution-independent SVG mockups, wireframes & interactive prototypes for your next project

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Zeplin - Collaboration app for UI designers & frontend developers

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