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Usersnap VS Userlike

Compare Usersnap VS Userlike and see what are their differences

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Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Userlike logo Userlike

Userlike is free live chat software for website and mobile support.
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • Userlike Landing page
    Landing page //
    2023-07-26

Usersnap

Website
usersnap.com
Pricing URL
Official Usersnap Pricing
$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January
Edit details

Userlike

Website
userlike.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Userlike features and specs

No features have been listed yet.

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Userlike videos

+ Add

Introducing Userlike Live Chat

More videos:

  • Review - Introduction to Userlike Live Chat

Category Popularity

0-100% (relative to Usersnap and Userlike)

Usersnap

Userlike

Customer Feedback
100 100%
Customer Feedback
0% 0
Customer Support
0 0%
Customer Support
100% 100
Visual Bug Reports
100 100%
Visual Bug Reports
0% 0
Live Chat
0 0%
Live Chat
100% 100

User comments

Share your experience with using Usersnap and Userlike. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and Userlike

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

Userlike Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Userlike is a customer support and live chat platform that can help you engage with your customers in real time. This ManyChat competitor allows you to fuel your central knowledge repository with the information your customers seek and automate your entire workflow.
Source: sendpulse.com
The Best Alternative to LiveChat Inc
Userlike has a more affordable price per operator than LiveChatInc. During the development of Userlike we took into account the needs of small and medium sized business as well as the demanding requirements of corporations. Then, we combined a set of features to support any kind of need and adapted into different plans, allowing you to start from the basics and grow your...
Source: www.userlike.com

Social recommendations and mentions

Based on our record, Usersnap seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: 12 months ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / almost 2 years ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

Userlike mentions (0)

We have not tracked any mentions of Userlike yet. Tracking of Userlike recommendations started around Mar 2021.

What are some alternatives?

When comparing Usersnap and Userlike, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Marker.io - Visual feedback and bug reporting tool for websites

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

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