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Usersnap VS Stape.io

Compare Usersnap VS Stape.io and see what are their differences

LiveSession
LiveSession helps you analyze users’ behavior, improve UX, find JS bugs, and increase conversion rates using session replays, and event-based product analytics. featured
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Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Stape.io logo Stape.io

The easiest way to server-side tracking. Everything from server Google Tag Manager and Meta`s CAPIG hosting to custom solutions.
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • Stape.io Landing page
    Landing page //
    2023-10-31
  • Stape.io Dashboard | Stape
    Dashboard | Stape //
    2024-02-12
  • Stape.io Create container | Stape
    Create container | Stape //
    2024-02-12
  • Stape.io Create CAPIG | Stape
    Create CAPIG | Stape //
    2024-02-12

Embrace server-side tracking with Stape to better grasp user actions, trust your data, speed up your website, and boost your digital marketing.

Why choose server-side tracking with Stape?

  • Switch to first-party cookies to keep up with third-party cookie depreciation.
  • Get around ad blockers for reliable data.
  • Enhance ad attribution and data analysis through server-to-server integration.
  • Control the data shared with vendors for better security.
  • Move to tracking with first-party data in a world without cookies.
  • Get richer user data for more focused marketing.

What Stape offers:

  • Hosting for server-side Google Tag Manager, available worldwide and in the EU.
  • Hosting for Meta's Conversions API Gateway.
  • A variety of apps, plugins, templates, and extensions.

Benefits of Stape:

  • Cost-effective: starting at $20 for hosting. Logs are included.
  • User-friendly: easy setups and clear dashboards.
  • Enhanced tracking with powerful integrations and templates.
  • Helpful support and a community to assist with server-side tracking.
  • Compliant with security standards: ISO 27001, HIPAA, and GDPR.

Usersnap

Website
usersnap.com
Pricing URL
Official Usersnap Pricing
$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January
Edit details

Stape.io

Website
stape.io
Pricing URL
Official Stape.io Pricing
$ Details
freemium $20.0 / Monthly (Up to 500,000 requests/month per container)
Platforms
Web Browser Windows Google Chrome Mac OSX Linux Safari Wordpress Shopify WooCommerce Facebook Slack BigCommerce Telegram TikTok Twitter Reddit Rakuten Mixpanel GA4 Attentive Hubspot Matomo Pinterest Brevo Microsoft Ads
Release Date
2020 September
Edit details

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Stape.io features and specs

  • Servers: Yes
  • Hosting: Yes
  • Alerts & Notifications: Yes
  • Free Trial: Yes
  • Cookie Keeper: Yes
  • Custom GTM and GA4 Loader: Yes
  • Multi Domains: Yes
  • Anonimyzer: Yes
  • Logs: Yes
  • GEO Headers: Yes
  • User Agent Info: Yes
  • File proxy: Yes
  • Global CDN: Yes
  • Autoscaling: Yes
  • Own CDN: Yes
  • GTM Standards: Yes
  • Monitoring: Yes

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Stape.io videos

+ Add

Meta's Conversions API Gateway hosting by Stape

More videos:

  • Demo - Server Google Tag Manager hosting from Stape
  • Tutorial - How to Setup Facebook Conversion API

Category Popularity

0-100% (relative to Usersnap and Stape.io)

Usersnap

Stape.io

Customer Feedback
100 100%
Customer Feedback
0% 0
Analytics
0 0%
Analytics
100% 100
Visual Bug Reports
100 100%
Visual Bug Reports
0% 0
Security & Privacy
0 0%
Security & Privacy
100% 100

Questions and Answers

As answered by people managing Usersnap and Stape.io.

What makes your product unique?

Stape.io's answer:

  • Custom Loader: enjoy enhanced tracking accuracy and better campaign attribution by extending cookie lifetimes and setting first-party cookies.
  • Global CDN: experience faster webpage loading times, improving both site performance and user satisfaction.
  • Anonymizer: safeguard user privacy and ensure GDPR compliance with data anonymization capabilities.
  • Cookie Keeper: maintain valuable tracking data with extended cookie lifespans, even under strict browser restrictions.
  • Multi-Domain Support: simplify your tracking across multiple sites or languages with easy subdomain mapping to one server container.
  • Autoscaling: ensure your site performs optimally at all times with resources that automatically scale to meet your needs without additional costs.
  • API Access: unlock custom integration possibilities, enhancing the utility and customization of your platform.
  • GEO Headers: enhance your event data with precise geographical information for more targeted marketing efforts.
  • User Agent Info Enhancement: receive detailed device and browser information for more nuanced user analysis.
  • Logs Access: gain valuable insights into your tracking setup for effective troubleshooting and optimization.

Why should a person choose your product over its competitors?

Stape.io's answer:

  • Cost-effective: starting at $20 for hosting. Logs are included.
  • User-friendly: easy setups and clear dashboards.
  • Enhanced tracking with powerful integrations and templates.
  • Helpful support and a community to assist with server-side tracking.
  • Compliant with security standards: ISO 27001, HIPAA, and GDPR.

How would you describe your primary audience?

Stape.io's answer:

Data-tracking experts, tech-savvy digital marketers, digital marketing agencies, and everyone who just started their server-side journey or is looking for a more efficient solution.

What's the story behind your product?

Stape.io's answer:

Stape started in 2020 as hosting for server-side tagging. We wanted to implement server-side tracking on our sites and our client’s sites and found no easy way to do that without clear documentation on how to set it up. We decided to build a tool that will simplify server-side tracking. Over time, Stape has evolved into a comprehensive infrastructure offering custom scripts, tags, plugins, tones of education materials, and a supportive community, all aimed at simplifying server-side tracking.

User comments

Share your experience with using Usersnap and Stape.io. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and Stape.io

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

Stape.io Reviews

We have no reviews of Stape.io yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Stape.io should be more popular than Usersnap. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

Stape.io mentions (7)

  • Comprehensive conversion tracking?
    Also... there's no way of me writing this without it appearing rude... I can see the data collection implemented on your site, but I'm in the UK and I haven't been asked to provide any consent for you to collect and use my data. This is something stape.io gets absolutely perfect. Source: 6 months ago
  • SST - Firefox enhanced tracking protection
    I recently installed server side tracking (through stape.io) for one of my e-com clients and we saw a rise in "unassigned traffic" in GA4. Source: 7 months ago
  • Multiple Domains On 1 Server Side Container
    If they cannot handle that, there are services like stape.io that make the process easier. Source: over 1 year ago
  • Facebook pixel help?
    I will use stape.io for server site tracking. Source: over 1 year ago
  • Is Google Analytics still useful when every Ad blocker blocks it?
    Btw, you can also set GA up with https://stape.io/ to bypass adblockers. Or your own setup. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Usersnap and Stape.io, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Taggrs.io - Hosting software for GTM Server Side Tracking Generate up to 30% more conversions and turnover with Server Side Tracking the solution to the demise of third party cookies.

Marker.io - Visual feedback and bug reporting tool for websites

Addingwell - Addingwell delivers fast and reliable fully-managed tagging servers for your Google Tag Manager server-side.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Google Tag Manager - Google Tag Manager helps make tag management simple, easy and reliable by allowing marketers and webmasters to deploy website tags all in one place.

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