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Usersnap VS Runnable

Compare Usersnap VS Runnable and see what are their differences

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  2. » Videos
  3. » Reviews
  4. » Alternatives

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Runnable logo Runnable

We're thrilled to announce the Runnable team is joining MuleSoft.
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • Runnable Landing page
    Landing page //
    2021-09-19

Usersnap

Website
usersnap.com
Pricing URL
Official Usersnap Pricing
$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January
Edit details

Runnable

Website
runnable.com
Pricing URL
Official Runnable Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Usersnap features and specs

  • Screen recording
  • Voice recording
  • Feedback widget
  • Feedback boards
  • Feedback & Commenting
  • Bug Tracking
  • Integrations
  • Feedback Collector
  • Flexible Pricing
  • NPS Widget
  • Customer Support
  • Customer Feedback Widget
  • Customer portal
  • Surveys

Runnable features and specs

  • Ease of Use
    Runnable provides a user-friendly interface that simplifies the process of setting up, deploying, and managing containerized applications.
  • Rapid Prototyping
    The platform allows developers to quickly spin up development environments, enabling faster prototyping and testing of new features.
  • Isolation of Environments
    Runnable enables the creation of isolated environments, which helps in preventing conflicts between different development stages and versions.
  • Integration
    Runnable offers seamless integration with various CI/CD tools and version control systems like GitHub, which enhances the development workflow.
  • Collaboration
    The platform supports collaborative work among development teams, allowing for shared environments and easier team collaboration.

Possible disadvantages of Runnable

  • Learning Curve
    Although designed to be user-friendly, new users might still face a learning curve when familiarizing themselves with the platform's features and functionality.
  • Resource Limitations
    Platform constraints in terms of available resources might limit the ability to fully scale or test resource-intensive applications efficiently.
  • Cost
    Depending on usage patterns and required features, cost can be a potential issue for smaller teams or startups operating on limited budgets.
  • Performance
    The reliance on shared platform infrastructure may lead to potential performance bottlenecks, especially under high load or complex testing scenarios.
  • Dependency on Platform
    Excessive reliance on a specific platform for development environments might lead to challenges if a change in service or discontinuation occurs.

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Runnable videos

No Runnable videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Usersnap and Runnable)

Usersnap

Runnable

Customer Feedback
100 100%
Customer Feedback
0% 0
Developer Tools
0 0%
Developer Tools
100% 100
User Feedback
100 100%
User Feedback
0% 0
Web Development Tools
0 0%
Web Development Tools
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and Runnable

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

Runnable Reviews

We have no reviews of Runnable yet.
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Social recommendations and mentions

Based on our record, Usersnap seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

Runnable mentions (0)

We have not tracked any mentions of Runnable yet. Tracking of Runnable recommendations started around Mar 2021.

What are some alternatives?

When comparing Usersnap and Runnable, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Now + Github - Deploy your apps from GitHub pull requests as you push!

Marker.io - Visual feedback and bug reporting tool for websites

RainforestQA - Insanely simple testing. Create tests for your website in plain English, then run them across all major browsers with a single click. Powered by human intelligence

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Valist - Automatically created staging environments for every update with a shareable link for testing

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