Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

• Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
• Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
• Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
• Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

The ultimate QA tool for bug tracking in GitLab

Report feedback on live websites

Log new issues directly into GitLab without leaving your website via the Marker.io feedback button.

Mark up feedback, bugs and issues visually

Your reporters can draw arrows and write text directly on your website using our built-in annotations tools. No more switching to Photoshop or MS Paint.

Centralize everything in GitLab

Gather bug reports and visual feedback directly into GitLab, even from users like clients who do not have a GitLab account.