Software Alternatives & Reviews

Usersnap VS klynd

Compare Usersnap VS klynd and see what are their differences

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

klynd logo klynd

Visual feedback and bug-tracking tool to accelerate web testing and improve customer relationships.
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • klynd Landing page
    Landing page //
    2023-08-04

Accelerate web testing and improve customer relations with klynd, a versatile visual feedback and bug-tracking tool designed for web projects. As a dynamic solution, klynd empowers teams to streamline their testing processes, enhance collaboration, and deliver exceptional user experiences.

Unveil the power of klynd's private and public feedback widgets, which facilitate efficient collaboration among team members and engage customers for real-time insights. Seamlessly integrate klynd with your favorite apps like Trello, Jira, Slack, and more to ensure a smooth workflow and eliminate manual data entry.

Experience a transformative 30-day free trial with no credit card required. Embrace the power of klynd's trial to unlock efficient web testing today.

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

klynd

Website
klynd.com
$ Details
freemium $17.0 / Monthly (Billed annual)
Platforms
Browser Web Windows Mac OSX Google Chrome Firefox Android iOS Safari Internet Explorer
Release Date
2021 January

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

klynd features and specs

  • Private internal feedback widget: Yes
  • Public feedback widget: Yes
  • App integration: Yes
  • Real-time reports: Yes
  • Multiple project types: Yes
  • Notification system, filter, and in-depth feedback panel: Yes
  • Journey workflow: Yes
  • kanban-style boards: Yes
  • Sync feedback in real-time to connected apps: Yes
  • Fine-tune and selectively sync feedback with push-to: Yes
  • Prioritize feedback for efficient issue management: Yes
  • Export feedback to XLSX or CSV: Yes
  • Assign tasks: Yes
  • User activity: Yes
  • Customizable widget: Yes
  • Auto-translate widget labels to English or Arabic: Yes
  • Instant notifications: Yes

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

klynd videos

Master customer feedback with klynd - Streamline, Collaborate, Succeed!"

Category Popularity

0-100% (relative to Usersnap and klynd)
Customer Feedback
91 91%
9% 9
Visual Bug Reports
94 94%
6% 6
SaaS
0 0%
100% 100
User Feedback
92 92%
8% 8

Questions and Answers

As answered by people managing Usersnap and klynd.

What's the story behind your product?

klynd's answer:

Imagine a journey fueled by over 15 years of collective experience in the dynamic realm of IT. This journey, led by the visionary founders of klynd, is a testament to unwavering dedication, unbridled innovation, and a relentless pursuit of excellence.

In the ever-evolving landscape of technology, the founders of klynd have donned various hats - from local tech enthusiasts to remote collaborators, from independent contractors to esteemed clients. Through these multifaceted roles, they've not only garnered insights but also weathered challenges that are intrinsic to the industry.

A pivotal realization struck them: far too often, projects were shackled by the chains of ineffective communication, redundant meetings, and data that held more confusion than clarity. It was this realization that kindled the spark of klynd - a solution born out of the desire to streamline, to simplify, and to empower.

With a deep understanding of the intricate dance between QA engineers and software developers, klynd was conceived as a tool to transcend these challenges. It's a tale of turning obstacles into opportunities, of transforming friction into seamless collaboration.

But more than a solution, klynd is a testament to passion. The dedicated team behind its development breathes life into its functionalities. Their commitment to excellence fuels their pursuit of crafting a tool that not only works but works wonders for businesses like yours.

In the heart of klynd's journey lies a resolute mission: to empower businesses, elevate web testing processes, and elevate customer experiences to unparalleled heights. It's about rewriting the narrative of how projects are conceptualized, developed, and delivered.

The story of klynd isn't just about a product; it's about empowerment, innovation, and the unwavering belief that challenges can be transformed into stepping stones. So as you embark on your journey with klynd, know that you're not just using a tool; you're part of an inspiring narrative of transformation, driven by passion and innovation.

How would you describe your primary audience?

klynd's answer:

klynd caters to a diverse range of users, including startups, QA professionals, project managers, user experience researchers (UXR), marketing teams, and web agencies

Why should a person choose your product over its competitors?

klynd's answer:

Klynd offers an unparalleled combination of simplicity and efficiency. Our comprehensive tools streamline testing, collaboration, and bug resolution. The ability to gather feedback through various mediums ensures accuracy. Furthermore, our dedication to customer experience

What makes your product unique?

klynd's answer:

Klynd stands out with its powerful blend of visual feedback and bug tracking. Unlike traditional solutions, we offer versatile feedback collection through annotation, screenshots, and videos. Our seamless integration with popular apps enhances collaboration. Klynd's holistic approach to improving user experiences makes it a one-stop platform.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and klynd

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

klynd Reviews

We have no reviews of klynd yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Usersnap seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: 12 months ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / almost 2 years ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

klynd mentions (0)

We have not tracked any mentions of klynd yet. Tracking of klynd recommendations started around Mar 2021.

What are some alternatives?

When comparing Usersnap and klynd, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Picter - Visual collaboration and creative review – solved

Marker.io - Visual feedback and bug reporting tool for websites

Commenty - Commenty is a collaboration platform that allows you to give real-time feedback visually on any live website or image.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Pastel - Sticky note-based feedback collection tool for live websites