Usersnap VS Instabug for Product Managers

Compare Usersnap VS Instabug for Product Managers and see what are their differences

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Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Instabug for Product Managers

Collect and understand user feedback

Landing page //
2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Landing page //
2023-10-14

Usersnap

Website: usersnap.com
Pricing URL: Official Usersnap Pricing
$ Details: paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms: Google Chrome Firefox Browser
Release Date: 2020 January

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Instabug for Product Managers

Website: instabug.com
Pricing URL: -
$ Details: -
Platforms: -
Release Date: -

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Usersnap features and specs

Screen recording
Voice recording
Feedback widget
Feedback boards
Feedback & Commenting
Bug Tracking
Integrations
Feedback Collector
Flexible Pricing
NPS Widget
Customer Support
Customer Feedback Widget
Customer portal
Surveys

Instabug for Product Managers features and specs

Comprehensive Feedback Collection
Instabug allows product managers to gather detailed feedback directly from users, which helps in understanding user issues and preferences better.
Real-time Bug Reporting
The platform provides real-time bug reports, which helps in quickly identifying and resolving issues, enhancing product stability.
User Session Tracking
Instabug offers session tracking features that enable product managers to reproduce issues effectively by understanding user interactions leading up to a bug.
Integrations with Development Tools
It integrates smoothly with other tools like Jira, Slack, and GitHub, facilitating streamlined workflow and efficient bug tracking.
Customizable Surveys and NPS
The ability to send custom surveys and Net Promoter Score (NPS) surveys helps in capturing user sentiment and improving product features.

Possible disadvantages of Instabug for Product Managers

Cost
For startups and small companies, the pricing of Instabug can be a barrier, as it might be considered expensive compared to other tools.
Learning Curve
New users might find it a little complex to set up and integrate Instabug initially, which could demand time for learning and adjustment.
Overwhelming Features
For smaller projects, the extensive features of Instabug may seem overwhelming or more than necessary, leading to potential underutilization.
Dependency on User Action
The effectiveness of feedback and bug reporting is somewhat dependent on user participation, which can vary widely among users.

Analysis of Usersnap

Overall verdict

Usersnap is considered a good tool for teams looking to improve their feedback loops and bug-tracking efficiency. Its user-friendly interface and rich integration options make it a valuable asset for many organizations.

Why this product is good

Usersnap is a popular feedback and bug-tracking tool designed to streamline the communication process between developers, designers, and stakeholders. It offers visual feedback, allows users to annotate screenshots directly, and integrates with various project management tools. This makes it easy to report issues and track progress, enhancing collaboration and improving the product development lifecycle.

Recommended for

Usersnap is highly recommended for development and design teams, project managers, and customer support teams who need a reliable tool to gather feedback, track bugs, and ensure higher quality in their software development process.

Usersnap videos

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Usersnap - Grow your product with the clarity of customer feedback

Instabug for Product Managers videos

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Category Popularity

0-100% (relative to Usersnap and Instabug for Product Managers)

Usersnap

Instabug for Product Managers

Customer Feedback

89 89%

Customer Feedback

11% 11

User Experience

0 0%

User Experience

100% 100

User Feedback

100 100%

User Feedback

0% 0

Visual Bug Reports

100 100%

Visual Bug Reports

0% 0

User comments

Share your experience with using Usersnap and Instabug for Product Managers. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and Instabug for Product Managers

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion

Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!

Source: mopinion.com

Top 10 Bug Tracking Tools for Web Developers and Designers

Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Source: www.w2ssolutions.com

Instabug for Product Managers Reviews

We have no reviews of Instabug for Product Managers yet.
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Social recommendations and mentions

Based on our record, Usersnap seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

Chatbot widget for support, bugs and feedback?
We are using User Snap. https://usersnap.com/. Source: about 2 years ago
Ask HN: Is there a tool / product that enables commenting on HTML elements?
Https://usersnap.com/ could be an option. - Source: Hacker News / almost 3 years ago
Customer Feedback
Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 3 years ago
User Feedback
Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: almost 4 years ago

Instabug for Product Managers mentions (0)

We have not tracked any mentions of Instabug for Product Managers yet. Tracking of Instabug for Product Managers recommendations started around Mar 2021.