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userinput.io VS Usersnap

Compare userinput.io VS Usersnap and see what are their differences

LiveSession
LiveSession helps you analyze users’ behavior, improve UX, find JS bugs, and increase conversion rates using session replays, and event-based product analytics. featured
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userinput.io logo userinput.io

Get on-demand feedback for your app, website or idea. Learn how to improve by hearing real opinions.

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
  • userinput.io Landing page
    Landing page //
    2022-08-04
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

userinput.io

Website
userinput.io
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Usersnap

Website
usersnap.com
Pricing URL
Official Usersnap Pricing
$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January
Edit details

userinput.io features and specs

  • Affordable Pricing
    userinput.io offers a cost-effective way to gather user feedback, making it accessible for small businesses and startups.
  • Real-User Feedback
    Provides genuine insights from actual users, which can help in understanding the user experience more accurately.
  • Quick Turnaround
    Delivers feedback in a timely manner, which is crucial for rapid iteration and development.
  • Video Recordings
    Offers video feedback from users, providing a clear visual and auditory context for their comments and opinions.
  • Customization Options
    Allows customization of questions and tasks, enabling you to gather specific information that is relevant to your project.

Possible disadvantages of userinput.io

  • Limited Advanced Features
    Might lack some advanced features that more comprehensive user testing platforms offer, such as in-depth analytics or heatmaps.
  • Dependent on User Pool
    The quality and relevance of feedback can vary depending on the specific users selected for the task.
  • Not Suitable for Large-Scale Testing
    Might not be ideal for large-scale user testing or highly complex projects that require extensive analysis.
  • Potential Bias
    Feedback can be influenced by the subjective opinions of a limited user group, which may not represent the broader target audience.
  • No In-Person Interaction
    Lacks the ability to interact with users in real-time, which can be beneficial for probing deeper into specific issues.

Usersnap features and specs

  • Screen recording
  • Voice recording
  • Feedback widget
  • Feedback boards
  • Feedback & Commenting
  • Bug Tracking
  • Integrations
  • Feedback Collector
  • Flexible Pricing
  • NPS Widget
  • Customer Support
  • Customer Feedback Widget
  • Customer portal
  • Surveys

userinput.io videos

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Usersnap videos

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Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Category Popularity

0-100% (relative to userinput.io and Usersnap)

userinput.io

Usersnap

User Experience
100 100%
User Experience
0% 0
Customer Feedback
17 17%
Customer Feedback
83% 83
Usability
100 100%
Usability
0% 0
User Feedback
0 0%
User Feedback
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare userinput.io and Usersnap

userinput.io Reviews

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Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

Social recommendations and mentions

Based on our record, Usersnap seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

userinput.io mentions (0)

We have not tracked any mentions of userinput.io yet. Tracking of userinput.io recommendations started around Mar 2021.

Usersnap mentions (4)

What are some alternatives?

When comparing userinput.io and Usersnap, you can also consider the following products

UserTesting.com - Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Instabug - The top apps in the world rely on Instabug for beta testing, user engagement and crash reporting.

Marker.io - Visual feedback and bug reporting tool for websites

UserTest.io - User testing made simple. High-quality, affordable user testing solutions from real users, here in the UK. Improve your usability!

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

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