Software Alternatives, Accelerators & Startups

Usersnap VS InfluxData

Compare Usersnap VS InfluxData and see what are their differences

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Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

InfluxData logo InfluxData

Scalable datastore for metrics, events, and real-time analytics.
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • InfluxData Landing page
    Landing page //
    2023-07-30

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

Usersnap features and specs

  • Screen recording
  • Voice recording
  • Feedback widget
  • Feedback boards
  • Feedback & Commenting
  • Bug Tracking
  • Integrations
  • Feedback Collector
  • Flexible Pricing
  • NPS Widget
  • Customer Support
  • Customer Feedback Widget
  • Customer portal
  • Surveys

InfluxData features and specs

  • High Performance
    InfluxData's InfluxDB is designed to handle high write and query loads, making it suitable for time-series data and real-time applications.
  • Open-Source
    The core InfluxDB product is open-source, allowing for transparency, community contributions, and the option to self-host the database.
  • Scalability
    InfluxDB offers horizontal scalability, enabling users to handle increasing volumes of data efficiently through clustering.
  • Built-In Data Processing
    InfluxData offers integrated tools for data processing and scripting, such as Kapacitor for real-time processing and Flux for advanced querying.
  • Rich Ecosystem
    InfluxData provides a comprehensive ecosystem including Telegraf for data collection, Chronograf for visualization, and Kapacitor for alerting and processing.
  • Time-Series Focused
    InfluxDB is optimized for time-series data, offering specialized features like time-based retention policies, continuous queries, and downsampling.
  • Easy Integration
    InfluxDB integrates well with many third-party data visualization and monitoring tools such as Grafana, making it easier to build end-to-end solutions.

Possible disadvantages of InfluxData

  • Complexity
    The comprehensive features and tools in the InfluxData ecosystem can result in a steeper learning curve, especially for novices.
  • Cost
    While the open-source version is free, the enterprise and cloud-hosted versions come with a cost, which can be significant for small to mid-sized businesses.
  • Resource Intensive
    InfluxDB can be resource-intensive, especially under high loads, requiring significant hardware resources for optimal performance.
  • Limited SQL Support
    InfluxDB doesn’t fully support SQL, which can be a hurdle for users accustomed to traditional relational databases. It uses its own query languages like InfluxQL and Flux.
  • Fragmented Documentation
    Some users find the documentation fragmented or lacking in depth, which can make troubleshooting and advanced usage more challenging.
  • Data Backup and Restore
    Managing backups and restores in InfluxDB can be intricate and may require additional effort and tools to ensure data integrity and availability.

Analysis of Usersnap

Overall verdict

  • Usersnap is considered a good tool for teams looking to improve their feedback loops and bug-tracking efficiency. Its user-friendly interface and rich integration options make it a valuable asset for many organizations.

Why this product is good

  • Usersnap is a popular feedback and bug-tracking tool designed to streamline the communication process between developers, designers, and stakeholders. It offers visual feedback, allows users to annotate screenshots directly, and integrates with various project management tools. This makes it easy to report issues and track progress, enhancing collaboration and improving the product development lifecycle.

Recommended for

    Usersnap is highly recommended for development and design teams, project managers, and customer support teams who need a reliable tool to gather feedback, track bugs, and ensure higher quality in their software development process.

Analysis of InfluxData

Overall verdict

  • Yes, InfluxData is considered good for dealing with time-series data.

Why this product is good

  • Specialized Time-Series Database: InfluxData offers InfluxDB, which is specifically tailored for handling time-series data, making it highly efficient for this purpose.
  • Scalability: InfluxDB is known for its high performance and scalability, which is advantageous for applications requiring the processing of large volumes of data quickly.
  • Rich Ecosystem: It provides a comprehensive suite of tools for data collection, analysis, and visualization, which includes the TICK stack (Telegraf, InfluxDB, Chronograf, and Kapacitor).
  • Ease of Use: The product offerings are designed to be user-friendly, reducing the complexity of setting up and managing time-series databases.
  • Strong Community Support: InfluxData has a robust community and good documentation, which is beneficial for troubleshooting and getting the most out of its tools.

Recommended for

  • IoT Applications: For organizations dealing with IoT devices generating large amounts of time-stamped data.
  • DevOps Monitoring: Useful for monitoring infrastructure and applications due to its ability to collect and store real-time metrics.
  • Finance: Can be employed to track stock prices, or other financial metrics over time.
  • Research: For scientific data that requires precise timestamping and quick retrieval.
  • Energy Management: Ideal for tracking and analyzing power consumption over time.

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

InfluxData videos

Barbara Nelson [InfluxData] | Best Practices for Data Ingestion into InfluxDB

Category Popularity

0-100% (relative to Usersnap and InfluxData)
Customer Feedback
100 100%
0% 0
Databases
0 0%
100% 100
User Feedback
100 100%
0% 0
Time Series Database
0 0%
100% 100

User comments

Share your experience with using Usersnap and InfluxData. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and InfluxData

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

InfluxData Reviews

ReductStore vs. MinIO & InfluxDB on LTE Network: Who Really Wins the Speed Race?
Maintaining consistency between multiple databases, like MinIO and InfluxDB, adds a layer of complexity. In our setup, MinIO, used for blob storage, is linked to data points in InfluxDB via its filename. Any inconsistencies or mismatches between the two could potentially result in data loss. Furthermore, we need to query both databases, which is quite inefficient. Lastly,...
Apache Druid vs. Time-Series Databases
We occasionally get questions regarding how Apache Druid differs from time-series databases (TSDB) such as InfluxDB or Prometheus, and when to use each technology. This short post serves to help answer these questions.
Source: imply.io
4 Best Time Series Databases To Watch in 2019
InfluxDB is part of the TICK stack : Telegraf, InfluxDB, Chronograf and Kapacitor. InfluxData provides, out of the box, a visualization tool (that can be compared to Grafana), a data processing engine that binds directly with InfluxDB, and a set of more than 50+ agents that can collect real-time metrics for a lot of different data sources.
Source: medium.com

Social recommendations and mentions

Based on our record, Usersnap should be more popular than InfluxData. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

InfluxData mentions (2)

  • Can i log data into excel/csv using aws?
    I would highly recommend using a proper Time Series Database like QuestDB or InfluxDB to do this instead. You can always export data from wither of those two into Excel if your boss wants it in excel, but it's much easier to do data transformations, create graphs and reports, etc. If you have all the data in a proper database. Source: over 3 years ago
  • How to stream IoT data into Excel
    I would suggest using something better suited to IoT data than ... a spreadsheet. I'd recommend looking at one of the Time Series Databases for this. 1) QuestDB or 2) InfluxDB as these are much better suited to streaming data. Source: over 3 years ago

What are some alternatives?

When comparing Usersnap and InfluxData, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

TimescaleDB - TimescaleDB is a time-series SQL database providing fast analytics, scalability, with automated data management on a proven storage engine.

Marker.io - Visual feedback and bug reporting tool for websites

Prometheus - An open-source systems monitoring and alerting toolkit.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Amazon EMR - Amazon Elastic MapReduce is a web service that makes it easy to quickly process vast amounts of data.