Software Alternatives, Accelerators & Startups

Prometheus VS Usersnap

Compare Prometheus VS Usersnap and see what are their differences

Prometheus logo Prometheus

An open-source systems monitoring and alerting toolkit.

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
  • Prometheus Landing page
    Landing page //
    2021-10-13
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

Prometheus features and specs

No features have been listed yet.

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Prometheus videos

How Prometheus Monitoring works | Prometheus Architecture explained

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Category Popularity

0-100% (relative to Prometheus and Usersnap)
Monitoring Tools
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Log Management
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

User comments

Share your experience with using Prometheus and Usersnap. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Prometheus and Usersnap

Prometheus Reviews

Top 11 Grafana Alternatives & Competitors [2024]
Under the hood, Grafana is powered by multiple tools like Loki, Tempo, Mimir & Prometheus. SigNoz is built as a single tool to serve logs, metrics, and traces in a single pane of glass. SigNoz uses a single datastore - ClickHouse to power its observability stack. This makes SigNoz much better in correlating signals and driving better insights.
Source: signoz.io
GCP Managed Service For Prometheus vs. Levitate | Last9
Levitate is up to 30X cost-efficient compared with Google Managed Prometheus. This is possible because of warehousing capabilities such as data tiering, streaming aggregations, and cardinality controls, making it a much superior choice to Google Managed Prometheus.
Source: last9.io
The Best Open Source Network Monitoring Tools in 2023
Description: Prometheus is an open source monitoring solution focused on data collection and analysis. It allows users to set up network monitoring capabilities using the native toolset. The tool is able to collect information on devices using SNMP pings and examine network bandwidth usage from the device perspective, among other functinos. The PromQL system analyzes data...
10 Best Linux Monitoring Tools and Software to Improve Server Performance [2022 Comparison]
Prometheus and Grafana are used together as an open-source monitoring and alerting solution with support for Linux servers. Prometheus mainly collects the Linux hardware and OS metrics exposed by *nix kernel and then stores as time-series data, using a pull model over HTTP. You can find metrics information in a multi-dimensional data model of the timestamped metrics (i.e.,...
Source: sematext.com
10 Best Open Source Monitoring Software for IT Infrastructure
This list won’t be complete without including two fantastic open-source solutions – Prometheus and Grafana. Its DIY solution where you use Prometheus to scrape the metrics from server, OS, applications and use Grafana to visualize them.
Source: geekflare.com

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Social recommendations and mentions

Based on our record, Prometheus seems to be a lot more popular than Usersnap. While we know about 229 links to Prometheus, we've tracked only 4 mentions of Usersnap. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Prometheus mentions (229)

  • 26 Top Kubernetes Tools
    Prometheus is the best-known time-series database engine. It has many use cases, but in the context of Kubernetes, it's a great way to store and query metrics that provide observability for your cluster and its workloads. You can receive alerts when metrics change, such as a Node CPU usage spike or a Pod failure, and integrate with tools like Grafana to visualize your values on dashboards. - Source: dev.to / 1 day ago
  • Best Practices for Building Microservices with NestJS
    Implement health checks and monitoring to ensure the availability and performance of your microservices. Use tools like Prometheus, Grafana, or NestJS built-in health checks. - Source: dev.to / 8 days ago
  • Kubernetes for Beginners
    Kubernetes Documentation: https://kubernetes.io/docs/home/ Kubernetes Tutorials: https://kubernetes.io/docs/tutorials/ Kubernetes Community: https://kubernetes.io/community/ Prometheus: https://prometheus.io/ Grafana: https://grafana.com/ Elasticsearch: https://www.elastic.co/elasticsearch/ Kibana: https://www.elastic.co/kibana Helm: https://helm.sh/ Prometheus Helm Chart:... - Source: dev.to / 25 days ago
  • The Impact of API Response Time on Performance: What You Need to Know
    Monitoring tools and performance profiling methods are invaluable in identifying performance bottlenecks. These tools provide real-time insights into API behavior, enabling developers to spot inefficiencies and potential issues. There's a range of monitoring tools, including platforms like New Relic, Datadog, and Prometheus that offer extensive performance metrics like response times, error rates, and resource... - Source: dev.to / 29 days ago
  • Release Radar · April 2024 Edition: Major updates from the open source community
    It's like Prometheus, but for logs. Okay it's not really to do with the Norse or Greek gods, instead Loki is a horizontally-scalable, highly-available, multi-tenant log aggregation system inspired by the open source project Prometheus. Built by Grafana Labs, Loki is designed for ease of use. Instead of indexing the contents of the logs, Loki provides a set of labels for each log stream. The latest update includes... - Source: dev.to / about 1 month ago
View more

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: about 1 year ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / almost 2 years ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

What are some alternatives?

When comparing Prometheus and Usersnap, you can also consider the following products

Grafana - Data visualization & Monitoring with support for Graphite, InfluxDB, Prometheus, Elasticsearch and many more databases

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Marker.io - Visual feedback and bug reporting tool for websites

Zabbix - Track, record, alert and visualize performance and availability of IT resources

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!