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Usersnap VS Heroku

Compare Usersnap VS Heroku and see what are their differences

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Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Heroku logo Heroku

Agile deployment platform for Ruby, Node.js, Clojure, Java, Python, and Scala. Setup takes only minutes and deploys are instant through git. Leave tedious server maintenance to Heroku and focus on your code.
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • Heroku Landing page
    Landing page //
    2023-10-05

Usersnap

Website
usersnap.com
Pricing URL
Official Usersnap Pricing
$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January
Edit details

Heroku

Website
heroku.com
Pricing URL
Official Heroku Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Usersnap features and specs

  • Screen recording
  • Voice recording
  • Feedback widget
  • Feedback boards
  • Feedback & Commenting
  • Bug Tracking
  • Integrations
  • Feedback Collector
  • Flexible Pricing
  • NPS Widget
  • Customer Support
  • Customer Feedback Widget
  • Customer portal
  • Surveys

Heroku features and specs

  • Ease of Use
    Heroku offers an extremely user-friendly interface and a high level of abstraction, making it easy for developers to deploy, manage, and scale applications without worrying about the underlying infrastructure.
  • Quick Deployment
    One of Heroku’s strongest points is the ability to deploy applications quickly using Git. Developers can push their code to Heroku with a simple command, streamlining the entire process.
  • Scalability
    Heroku provides effortless scaling options by allowing developers to add more dynos (containers) with a single command to handle increased traffic and workload.
  • Add-Ons Ecosystem
    Heroku offers a rich ecosystem of add-ons, such as databases, caching, monitoring, and more, which can be easily integrated into applications to extend their functionality.
  • Automatic Updates
    Heroku automatically handles operating system and server updates, allowing developers to focus solely on their application code rather than maintenance tasks.
  • Free Tier
    Heroku offers a free tier with sufficient resources to host small projects and learn the platform without incurring costs, making it accessible for beginners and small-scale applications.

Possible disadvantages of Heroku

  • Cost
    While Heroku offers a free tier, the costs can quickly add up for larger applications and professional use. Paid plans and additional dynos or add-ons can become expensive.
  • Performance
    Heroku’s performance can sometimes be suboptimal compared to other cloud providers, particularly when running high-performance or resource-intensive applications.
  • Limited Control
    Heroku abstracts away a lot of infrastructure management, which can be a downside for developers who need fine-grained control over their environments and configurations.
  • Dyno Sleeping
    Applications running on Heroku’s free tier experience 'dyno sleeping,' where the application goes to sleep after 30 minutes of inactivity, causing a delay when it wakes up after receiving a new request.
  • Vendor Lock-In
    Relying heavily on Heroku’s ecosystem and platform-specific features can lead to vendor lock-in, making it challenging to migrate to another platform if needed.
  • Add-On Costs
    The costs for add-ons can also become significant, as many useful features and integrations require paid add-ons, increasing the overall expense.

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Heroku videos

+ Add

What is Heroku | Ask a Dev Episode 14

More videos:

Category Popularity

0-100% (relative to Usersnap and Heroku)

Usersnap

Heroku

Customer Feedback
100 100%
Customer Feedback
0% 0
Cloud Computing
0 0%
Cloud Computing
100% 100
User Feedback
100 100%
User Feedback
0% 0
Cloud Hosting
0 0%
Cloud Hosting
100% 100

User comments

Share your experience with using Usersnap and Heroku. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and Heroku

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

Heroku Reviews

  1. mark-mercer
    Useful Cloud Platform

    Great service to build, run and manage applications entirely in the cloud!

    🏁 Competitors: Amazon AWS, Dokku on Digital Ocean, Firebase
    👍 Pros:    Easy user interface|Good customer service|Multi-language cloud application platform
    👎 Cons:    Limitation with some addons|Low network performance
  2. jamestelford
    · Full Stack Developer at OutDev ·
    🏁 Competitors: Docker, Amazon AWS
    👍 Pros:    Powerful development environments|Great value for the money|Great customer support|Paas
10 Top Firebase Alternatives to Ignite Your Development in 2024
Heroku’s focus on simplicity and developer experience makes it a perfect fit for those who want to focus on building their apps, not babysitting servers. Startups and small businesses, in particular, can benefit from Heroku’s ability to accelerate development and deployment, allowing them to get their ideas to market faster.
Source: genezio.com
2023 Firebase Alternatives: Top 10 Open-Source & Free
Heroku Postgres – Majority of businesses like Heroku because of its SQL database support. Yes, PostgreSQL as a service is an appealing product of this PaaS vendor with quick deployment approaches.
Source: digitalcruch.com
5 Free Heroku Alternatives with Free Plan for Developers
Koyeb is a decent alternative to Heroku that you can consider for hosting or deploying your web apps and APIs. It has all the features of Heroku that you will need for your projects. So far, I have not encountered an importer tool for migrating Heroku deployments but I am sure doing that manually will not be that hard. Just like Heroku it offers you an intuitive web UI as...
Source: www.ilovefreesoftware.com
Choosing the best Next.js hosting platform
However, there are a few disadvantages to Heroku. First of all, despite its build pack, Heroku will run your project as a Node.js application. As a result, you will lose some of Next.js’ most interesting features, such as Incremental Static Regeneration. Analytics are replaced by metrics and measured throughput, response time, and memory usage (only on paid plans).
Source: blog.logrocket.com
Top 10 Netlify Alternatives
Heroku is another alternative to Netlify that doesn’t only host static websites but has the ability to host dynamic websites. This PaaS platform was launched in 2007 and conferred highly scalable features to deploy, host and launch applications.
Source: blog.back4app.com

Social recommendations and mentions

Based on our record, Heroku seems to be a lot more popular than Usersnap. While we know about 73 links to Heroku, we've tracked only 4 mentions of Usersnap. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

Heroku mentions (73)

  • How to deploy your web application? 3 different approaches to consider (+1 bonus)
    Providers include Digital Ocean, Heroku or Render for example. - Source: dev.to / 7 months ago
  • Heroku Reviews Apps prevent delivering bugs on production
    Review Apps run the code in any GitHub PR in a complete, disposable Heroku application. Review Apps each have a unique URL you can share. It’s then super easy for anyone to try the new code. - Source: dev.to / 12 months ago
  • How to keep an HTTP connection alive for 9 hours
    The app is deployed to Heroku and when it came time to switch the mode to email-on-account-creation mode, it was a very simple environment change:. - Source: dev.to / over 1 year ago
  • How to Process Scheduled Queue Jobs in Node.js with BullMQ and Redis on Heroku
    Heroku is a cloud platform that makes it easy to deploy and scale web applications. It provides a number of features that make it ideal for deploying background job applications, including:. - Source: dev.to / almost 2 years ago
  • I made a Bot.. How do I use it?
    Once you've created it you can host it locally (this means leaving the program running on your computer) or host it through a service online. I haven't personally tried this yet, but I believe you can use a site like heroku.com or other similar services. Source: almost 2 years ago
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What are some alternatives?

When comparing Usersnap and Heroku, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

DigitalOcean - Simplifying cloud hosting. Deploy an SSD cloud server in 55 seconds.

Marker.io - Visual feedback and bug reporting tool for websites

Linode - We make it simple to develop, deploy, and scale cloud infrastructure at the best price-to-performance ratio in the market.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Amazon AWS - Amazon Web Services offers reliable, scalable, and inexpensive cloud computing services. Free to join, pay only for what you use.

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