Software Alternatives, Accelerators & Startups

Usersnap VS Heroku

Compare Usersnap VS Heroku and see what are their differences

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Heroku logo Heroku

Agile deployment platform for Ruby, Node.js, Clojure, Java, Python, and Scala. Setup takes only minutes and deploys are instant through git. Leave tedious server maintenance to Heroku and focus on your code.
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • Heroku Landing page
    Landing page //
    2023-10-05

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

Heroku

Website
heroku.com
$ Details
-
Platforms
-
Release Date
-

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Heroku features and specs

No features have been listed yet.

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Heroku videos

What is Heroku | Ask a Dev Episode 14

More videos:

Category Popularity

0-100% (relative to Usersnap and Heroku)
Customer Feedback
100 100%
0% 0
Cloud Computing
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Cloud Hosting
0 0%
100% 100

User comments

Share your experience with using Usersnap and Heroku. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and Heroku

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Heroku Reviews

  1. Useful Cloud Platform

    Great service to build, run and manage applications entirely in the cloud!

    🏁 Competitors: Amazon AWS, Dokku on Digital Ocean, Firebase
    👍 Pros:    Easy user interface|Good customer service|Multi-language cloud application platform
    👎 Cons:    Limitation with some addons|Low network performance
  2. 🏁 Competitors: Docker, Amazon AWS
    👍 Pros:    Powerful development environments|Great value for the money|Great customer support|Paas

2023 Firebase Alternatives: Top 10 Open-Source & Free
Heroku Postgres – Majority of businesses like Heroku because of its SQL database support. Yes, PostgreSQL as a service is an appealing product of this PaaS vendor with quick deployment approaches.
5 Free Heroku Alternatives with Free Plan for Developers
Koyeb is a decent alternative to Heroku that you can consider for hosting or deploying your web apps and APIs. It has all the features of Heroku that you will need for your projects. So far, I have not encountered an importer tool for migrating Heroku deployments but I am sure doing that manually will not be that hard. Just like Heroku it offers you an intuitive web UI as...
Choosing the best Next.js hosting platform
However, there are a few disadvantages to Heroku. First of all, despite its build pack, Heroku will run your project as a Node.js application. As a result, you will lose some of Next.js’ most interesting features, such as Incremental Static Regeneration. Analytics are replaced by metrics and measured throughput, response time, and memory usage (only on paid plans).
Top 10 Netlify Alternatives
Heroku is another alternative to Netlify that doesn’t only host static websites but has the ability to host dynamic websites. This PaaS platform was launched in 2007 and conferred highly scalable features to deploy, host and launch applications.
The Best Cloud Hosting Providers for Elixir Phoenix
There are two different ways to deploy a Phoenix app on Heroku. You can use Heroku buildpacks or the Heroku container stack. For testing, we followed the Deploying on Heroku guide from the Phoenix docs to deploy Phoenix and Postgres using the Heroku container stack and Docker. We created our Phoenix app, updated for releases, added Heroku environment variable config, and...
Source: staknine.com

Social recommendations and mentions

Based on our record, Heroku seems to be a lot more popular than Usersnap. While we know about 72 links to Heroku, we've tracked only 4 mentions of Usersnap. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: about 1 year ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / almost 2 years ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

Heroku mentions (72)

  • Heroku Reviews Apps prevent delivering bugs on production
    Review Apps run the code in any GitHub PR in a complete, disposable Heroku application. Review Apps each have a unique URL you can share. It’s then super easy for anyone to try the new code. - Source: dev.to / 12 days ago
  • How to keep an HTTP connection alive for 9 hours
    The app is deployed to Heroku and when it came time to switch the mode to email-on-account-creation mode, it was a very simple environment change:. - Source: dev.to / 8 months ago
  • How to Process Scheduled Queue Jobs in Node.js with BullMQ and Redis on Heroku
    Heroku is a cloud platform that makes it easy to deploy and scale web applications. It provides a number of features that make it ideal for deploying background job applications, including:. - Source: dev.to / 10 months ago
  • I made a Bot.. How do I use it?
    Once you've created it you can host it locally (this means leaving the program running on your computer) or host it through a service online. I haven't personally tried this yet, but I believe you can use a site like heroku.com or other similar services. Source: 12 months ago
  • Making AJAX Applications Crawlable? How to build a simple web service on Google App Engine to produce HTML Snapshots?
    I have my app hosted on Heroku, who (to my knowledge) are unable to offer a solution for running a Headless (GUI-less) Browser - such as HTMLUnit - for generating HTML Snapshots for Googlebot to index my AJAX content. Source: about 1 year ago
View more

What are some alternatives?

When comparing Usersnap and Heroku, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

DigitalOcean - Simplifying cloud hosting. Deploy an SSD cloud server in 55 seconds.

Marker.io - Visual feedback and bug reporting tool for websites

Linode - We make it simple to develop, deploy, and scale cloud infrastructure at the best price-to-performance ratio in the market.Sign up to Linode through SaaSHub and get a $100 in credit!

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Amazon AWS - Amazon Web Services offers reliable, scalable, and inexpensive cloud computing services. Free to join, pay only for what you use.