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Usersnap VS Gist Platform

Compare Usersnap VS Gist Platform and see what are their differences

Zendesk
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Contents:
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  3. » Reviews
  4. » Alternatives

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Gist Platform logo Gist Platform

Live chat, bots & marketing automation -- free.
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • Gist Platform Landing page
    Landing page //
    2023-04-23

Usersnap

Website
usersnap.com
Pricing URL
Official Usersnap Pricing
$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January
Edit details

Gist Platform

Website
getgist.com
Pricing URL
Official Gist Platform Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Usersnap features and specs

  • Screen recording
  • Voice recording
  • Feedback widget
  • Feedback boards
  • Feedback & Commenting
  • Bug Tracking
  • Integrations
  • Feedback Collector
  • Flexible Pricing
  • NPS Widget
  • Customer Support
  • Customer Feedback Widget
  • Customer portal
  • Surveys

Gist Platform features and specs

  • Comprehensive Toolset
    Gist provides a wide range of tools and features including email marketing, live chat, chatbots, and automation, which means users can handle various marketing, sales, and support tasks within a single platform.
  • User-Friendly Interface
    The platform is designed with a user-friendly interface, making it accessible for users without extensive technical skills to set up and manage their marketing campaigns and customer interactions.
  • Integrated Customer Support
    Gist incorporates features like live chat and chatbots for real-time customer engagement, aiding businesses in offering prompt and efficient customer support.
  • Customizable Automation
    The platform offers customizable automation options, allowing users to set up personalized workflows, automate repetitive tasks, and efficiently manage customer interactions.

Possible disadvantages of Gist Platform

  • Steep Learning Curve for Advanced Features
    While the basic features are user-friendly, some of the more advanced tools and automations might require a steeper learning curve or additional training.
  • Pricing Concerns
    For smaller businesses or those with limited budgets, the pricing structure of Gist might be a concern, especially as more features and larger contact lists are needed.
  • Customization Limitations
    Some users may find the customization options limited, particularly when compared to competitors that offer more flexible and tailored solutions.
  • Integration Limitations
    While Gist does integrate with multiple platforms, some users might find it lacks native integrations with specific third-party services they use.

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Gist Platform videos

No Gist Platform videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Usersnap and Gist Platform)

Usersnap

Gist Platform

Customer Feedback
100 100%
Customer Feedback
0% 0
Customer Support
0 0%
Customer Support
100% 100
User Feedback
100 100%
User Feedback
0% 0
CRM
0 0%
CRM
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and Gist Platform

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

Gist Platform Reviews

We have no reviews of Gist Platform yet.
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Social recommendations and mentions

Based on our record, Usersnap seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

Gist Platform mentions (0)

We have not tracked any mentions of Gist Platform yet. Tracking of Gist Platform recommendations started around Mar 2021.

What are some alternatives?

When comparing Usersnap and Gist Platform, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Marker.io - Visual feedback and bug reporting tool for websites

Userlist - Userlist is more than just an email marketing platform — we’re your partner in successful implementation. You get proven SaaS frameworks, one-on-one onboarding, and a dedicated support engineer. So you can focus on hitting your growth goals.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Drift - A messaging app that helps you grow your business.

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