Software Alternatives, Accelerators & Startups

Usersnap VS Frame.io

Compare Usersnap VS Frame.io and see what are their differences

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Frame.io logo Frame.io

Video Post Production Collaboration Software
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • Frame.io Landing page
    Landing page //
    2023-08-05

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Frame.io features and specs

No features have been listed yet.

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Frame.io videos

Video Collaboration Tools: Frame.io Review!

More videos:

  • Tutorial - How to Use Frame.io - Video Review and Collaboration
  • Review - Collaboration made simple. Frame.IO is INCREDIBLE

Category Popularity

0-100% (relative to Usersnap and Frame.io)
Customer Feedback
100 100%
0% 0
Project Management
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Video
0 0%
100% 100

User comments

Share your experience with using Usersnap and Frame.io. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and Frame.io

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Frame.io Reviews

We have no reviews of Frame.io yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Frame.io seems to be a lot more popular than Usersnap. While we know about 174 links to Frame.io, we've tracked only 4 mentions of Usersnap. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

Frame.io mentions (174)

  • Tools for edit/motion graphics notes?
    Do you use frame.io? You can mark up notes and revisions, and export those as an edl for Resolve and import as markers into Resolve. The use a tool like https://aescripts.com/review-importer/ to import the same comments from frame.io into after effects. Or just use the Frame.io plugin directly inside After Effects too. Source: 7 months ago
  • Is Frame.io playback glitching for anybody else?
    I never did. I've started sharing cuts with clients a different way and have had to apologize for the glitch. Just tried frame.io today and am still having playback issues. Really frustrating. Source: 7 months ago
  • taking a leap of faith , quitting my job and taking a chance.
    Easy communication using Trello and Frame.io. Source: 8 months ago
  • Mass Locate video clips?
    So I do remote editing for my brother's training business. We use frame.io and I always download the proxies (sometimes 80-90 clips) to a folder in my documents folder. Is there any way to make it so that all of the clips can get re-pointed to the new file location instead of doing them all manually?Example. Source: 8 months ago
  • Is this a fair rate for an editor
    Bonus) This probably doesn't affect you, but in the real world you also need to factor in the costs to do your service, not just your own time. So things like software licence costs, computer costs, review platform (like frame.io) costs, etc. ALL of those things add up to increase your edit rate as a freelancer. Source: 11 months ago
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What are some alternatives?

When comparing Usersnap and Frame.io, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Vimeo - Vimeo is a social media app that lets you share and capture videos. You can watch new videos in a variety of different categories, and you can share your own content right from your device. Read more about Vimeo.

Marker.io - Visual feedback and bug reporting tool for websites

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

KROCK.IO - Collaborating on a project has never been easier. Run, control & manage every aspect through visual communication with your team and clients. Stay up-to-date with the daily tasks on Krock.io and have the best teamwork experience!