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Usersnap VS Firmao CRM

Compare Usersnap VS Firmao CRM and see what are their differences

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Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Firmao CRM logo Firmao CRM

CRM and ERP software for your business. Use free version for 14 days and register in Firmao.
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • Firmao CRM Landing page
    Landing page //
    2023-07-24

Firmao is a CRM system in the cloud. The software is fully modifiable, so everyone can adapt the system to the needs of their company. The program can be used anywhere in the world with access to the Internet. Firmao is the best choice for small and medium-sized enterprises. Firmao will help you improve processes in your company. Automation with the program is extremely simple, and YOU will be able to focus on the most important things. Check out the best CRM system today.

Usersnap

Website
usersnap.com
Pricing URL
Official Usersnap Pricing
$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January
Edit details

Firmao CRM

Website
firmao.net
Pricing URL
-
$ Details
freemium $18.0 / Monthly
Platforms
Android iOS Google Chrome Web Windows Mac OSX Browser
Release Date
-
Edit details

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Firmao CRM features and specs

No features have been listed yet.

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Firmao CRM videos

No Firmao CRM videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Usersnap and Firmao CRM)

Usersnap

Firmao CRM

Customer Feedback
100 100%
Customer Feedback
0% 0
CRM
0 0%
CRM
100% 100
Visual Bug Reports
100 100%
Visual Bug Reports
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

Share your experience with using Usersnap and Firmao CRM. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and Firmao CRM

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

Firmao CRM Reviews

We have no reviews of Firmao CRM yet.
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Social recommendations and mentions

Based on our record, Firmao CRM should be more popular than Usersnap. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: 12 months ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / almost 2 years ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

Firmao CRM mentions (10)

  • Easy to use, affordable CRM
    For an affordable option, you can check out Firmao, which is a complete cloud-based CRM and allows for simple invoice searching and issuing from web-enabled devices. Its available integrations make it easier to import and export invoices to and from accounting applications, with standard prices starting at 19 dollars per month. Source: about 1 year ago
  • Looking for a WooCommerce and possible CRM integration for a reminder system with multiple events per customer
    Do check out Firmao CRM for a compatible experience. Source: about 1 year ago
  • CRM Software for Small Businesses
    Firmao CRM can turn out to be an affordable option, best for small businesses. Source: about 1 year ago
  • Looking for a CRM to replace ActiveCampaign
    If budget is an issue then do check out Firmao CRM. Its's very helpful and also cost-friendly. Source: about 1 year ago
  • Is the ERP Software our best option?
    Check out Firmao, they offer a ERP software - https://firmao.net/. Source: over 1 year ago
View more

What are some alternatives?

When comparing Usersnap and Firmao CRM, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

GroupDocs - GroupDocs is a web-based service for online document sharing, collaboration and management.

Marker.io - Visual feedback and bug reporting tool for websites

Openia CRM - Openia CRM is a module for Openbravo ERP released under community license.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

OnePageCRM - OnePageCRM is a powerful contact management system for small businesses. With this CRM, you can easily focus on what needs to be done next, follow up with every lead and client, keep the team on the same page, and close more deals.

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