Software Alternatives, Accelerators & Startups

Usersnap VS Filestage

Compare Usersnap VS Filestage and see what are their differences

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Filestage logo Filestage

Filestage is a review and approval platform that helps you share, discuss, and approve all your files, all in one place.
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • Filestage Landing page
    Landing page //
    2023-02-07

Filestage is the review and approval software that runs itself. You can share any content, set your due dates, then let the feedback come to you – freeing you up to focus on what you do best.

From large enterprises to independent agencies, Filestage helps teams collaborate faster and more effectively through every step of the approval process. And it works with all your file formats, including:

  • Documents
  • PDFs
  • Designs
  • Images
  • Videos
  • Live websites
  • Interactive HTML
  • Audio

Today, some of the world’s best brands and agencies use Filestage for review and approval management, including AB Inbev, LG, Havas, GroupM, and Emirates. Instead of chasing people over email and managing approvals in a spreadsheet, you can see the status of all your files at a glance.

Filestage also integrates with your favorite apps so you can send reminders and get status updates wherever it suits you, including:

  • Microsoft Teams
  • Slack
  • Asana
  • Monday.com
  • Jira

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

Filestage

$ Details
freemium
Platforms
-
Release Date
2015 March
Startup details
Country
Germany
City
Stuttgart
Founder(s)
Maël Frize
Employees
10 - 19

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Filestage features and specs

No features have been listed yet.

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Filestage videos

How to Review Files on Filestage

More videos:

  • Tutorial - How to review files with Filestage
  • Review - How does FileStage help a review process? — Inside Marketing

Category Popularity

0-100% (relative to Usersnap and Filestage)
Customer Feedback
100 100%
0% 0
Review And Approval Software
Visual Bug Reports
100 100%
0% 0
Online Proofing
0 0%
100% 100

User comments

Share your experience with using Usersnap and Filestage. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and Filestage

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Filestage Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Source: Filestage Filestage is a visual feedback tool that helps teams to get their work reviewed and approved faster. It enables colleagues and clients to leave comments and visual feedback on text, image, design, and video files in real-time. Filestage streamlines, organizes, and automates the proofing process for files while reducing errors and ensuring compliance guides...
Source: mopinion.com

Social recommendations and mentions

Filestage might be a bit more popular than Usersnap. We know about 4 links to it since March 2021 and only 4 links to Usersnap. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: about 1 year ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / almost 2 years ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

Filestage mentions (4)

  • Should we give access to our PM tools
    We cracked the nut on this one. Our scopes dictate how much time a client has to respond (2-3 biz days) and issue increasing fines for their delays. When the bill comes they ask and we explain per scope the delay they caused on ___ by not responding within 3 biz days. The first time we waive the fine with no issues as a warning shot. If it happens again we only offset the fine if they sign a change order... Source: about 1 year ago
  • What’s your set up?
    Best tool I've found for agencies is FileStage. It does one thing only and does it well: Proof approvals for clients. They click anywhere on a doc, image, or page in the built-in browser. They write notes, request changes, or approve. We have a round of internal review. Approval goes to client review. Feedback kicks it back to internal review, repeats until client approves. Worst part is email updates on... Source: over 1 year ago
  • Approval & Visual Review Tools for Synology (frame.io - filestage.io - docker?)
    I am looking for small self hosted review & approval tools for design and film. Something like "frame.io" or "filestage.io". Source: about 2 years ago
  • [Website] Anyone have a simple & reliable design feedback tool? I've been using RedPen.io for a while because its simple, easy & cheap but its too glitchy and they have no support. I really need a tool that's stupid simple for any client to use but has some decent features. Any advice appreciated!
    Filestage Might work. It’s an alternative to a tool I use called frame.io. Frame is more centered around video review and feedback. Filestage is better with other type of media. I haven’t used it extensively , only tested it with a coworker for video. I primarily do instructional videos so there were features in frame that worked better for me but filestage was pretty nice and may work for you. Source: about 3 years ago

What are some alternatives?

When comparing Usersnap and Filestage, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Frame.io - Video Post Production Collaboration Software

Marker.io - Visual feedback and bug reporting tool for websites

Ziflow - Online Proofing software from Ziflow keeps teams connected and collaborating by providing a single source of truth for creative review and approval.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

ReviewStudio - ReviewStudio is an online proofing software built for easy collaboration on review and approval workflows, for all your image, video, web pages and PDF based projects.